Our growth hacking team discovered a simple hack that made a great impact on our conversion rate. +Michał Fiech described the whole process in the article on our DevBlog, check it out: https://developers.livechatinc.com/blog/doubled-number-trials-one-new-page-114-cr-boost/

#growthhacking #growthhacks 

Remember our online Customer Service Quiz? A lot of people asked us for a printable version of it and now it's ready! It means that you can print it and test whoever you want - your employees, students or even your grandma ;) http://lc.chat/Customer-Service-Quiz-PDF-version

#CX #custserv #customerservice



New updates are here 🚀

We've added some new features to our Partner Program. It means that LiveChat can make you rich even easier ;)

https://partners.livechatinc.com/livechat-affiliate-program-new-features/

#affiliate #affiliatemarketing 

The terms "customer service" and "customer support" are often treated as the same thing. However there are some differences. Check them out!

http://lc.chat/differences-between-customer-service-and-customer-support

#custserv #CX #customerservice #customersupport

Let's us take you on a journey! Our Support Heroes want to guide you through unexplored world of LiveChat. Intrigued?

http://lc.chat/LiveChat-knowledge-journey

p.s. We're starting with Hanna who will make sure that your chat will look like a pretty prin{CSS} ;)

Should we follow our scripts or follow our hearts when providing great customer service?

Having standards and procedures have many benefits in terms of quality control and developing a consistent customer experience. Yet, companies need assess the value of consistency versus the advantages of allowing or promoting a more human, personalized customer service conversation.

#customerservice #customersupport #CX

If you want to rock your content marketing you have to have the right tools.
Check out the short list of powerful apps to turbocharge your content marketing:

http://lc.chat/5-useful-tools-for-content-marketing

p.s. What would you add to the list?

#Buffer #NinjaOutreach #AlmightyPress #Content #ContentMarketing

Check out two approaches towards lead generation: inbound and outbound:
http://lc.chat/outbound-versus-inbound-lead-generation

We’ll show you the differences between these two approaches, which of them are most efficient and what are the best trends helping to gain more leads.

#leadgen #leadgeneration #LiveChat 

In social media world, many individuals are much more popular than brands themselves, for example +Gary Vaynerchuk or +Neil Patel.

Let's see what we can learn from them: http://lc.chat/social-media-strategy-brands-vs-individuals

#socialmedia #Facebook #Twitter #Instagram