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Hard not to fall in love with this new site from our friends at @gotolouisville. Great stories, gorgeous pics -- a great place to share your #LouisvilleLove. http://bit.ly/1E7Szv7
Love Louisville? Share it with the world at ShareLouisvilleLove.com. Share your pics and see the lives and loves of the city we #LouisvilleLove.
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HOW DID WE MISS THIS. Middle schoolers from Louisville cover Led Zeppelin using many xylophones. Rockin' Monday motivation! http://bit.ly/1E7ODug
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Happy Valentine's Day from all of us at Hyatt Lou!
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For you last minute planners, Sway still has late reservations open for our Valentines prix fix menu. Call us at (502) 581-1234 to check our availability and reserve a table!
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Exciting stuff -- we're adding a new brand to the Hyatt family! Check out Hyatt Centric! http://hyattcentric.com/
You've arrived! Pick a location and pack your bags! We are at the center of the most unique destinations—in the middle of the action, in the know, and always on-hand to serve up insider knowledge, intriguing tidbits, and great conversation over a well-crafted cocktail.
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Some of our #sidebysides are chillier than others. Lydia from Banquets took on subzero temperatures at the Valet stand and came away smiling -- and with a new appreciation for fleece.
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We guess winter finally had to show up, and of course chose a Monday to do it. Let's all take a moment and fortify ourselves with our award winning shrimp and grits, shall we?
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Have them in circles
30 people
Maria Winter's profile photo
Hyatt Regency La Jolla at Aventine's profile photo
Viktorija Ciric's profile photo
Hyatt Regency Greenville's profile photo
Hyatt Regency's profile photo
Hyatt Regency Houston's profile photo
Sarah Menard's profile photo
Louis Seelbach's profile photo
Hyatt Regency Baltimore's profile photo
 
Hard not to fall in love with this new site from our friends at @gotolouisville. Great stories, gorgeous pics -- a great place to share your #LouisvilleLove. http://bit.ly/1E7Szv7
Love Louisville? Share it with the world at ShareLouisvilleLove.com. Share your pics and see the lives and loves of the city we #LouisvilleLove.
1
Add a comment...
 
Who's coming to Sway for Valentines? Grab some pics will you? All we have is this beautiful shot of our Low Country Lobster Bisque. Hint: we're @hyattlou on both Twitter and Instagram if you're so inclined. Tag us!
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Surprise! Free Guestroom WiFi is here...(It's okay to show your excitement too!) #WiFinally
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It's Game Day! And if you're not already otherwised engaged, we thought we'd let you know that we're grilling meats in Sway, watching football, and generally having a grand time. Stop by, why don't you?
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First few days of the New Year and our Operations managers have taken advantage of a quiet week by doing what we're calling #sidebysides -- taking deep dives into the day-to-day of other departments.

Check out Brad Rohaty from Banquets and Todd McIver from Culinary learning the finer points of the housekeeping arts.
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Contact Information
Map of the business location
311 S 4th St Louisville, KY 40202, United States
311 South 4th StreetUSKentuckyLouisville40202
(502) 581-1234louisville.hyatt.com
Hotel, Banquet Hall
Hotel
Banquet Hall
Meeting Room
Southern Restaurant (US)
Convention Information Bureau
With completion of the $5.8 million renovation, the hotel boasts a new front entrance, a new lobby and front desk, a new fitness center, and a new restaurant and bar.
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People
Have them in circles
30 people
Maria Winter's profile photo
Hyatt Regency La Jolla at Aventine's profile photo
Viktorija Ciric's profile photo
Hyatt Regency Greenville's profile photo
Hyatt Regency's profile photo
Hyatt Regency Houston's profile photo
Sarah Menard's profile photo
Louis Seelbach's profile photo
Hyatt Regency Baltimore's profile photo
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4-star hotel
$152
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Booking links sponsored. $176 incl taxes & fees
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3.5
38 reviews
5 star
11 reviews
4 star
12 reviews
3 star
4 reviews
2 star
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Nanji Mack's profile photo
Nanji Mack
3 weeks ago
These people are unprofessional. I am a CEO of a huge film production company and we used this location to hold our conference. First, the lady we spoke to was out. Then they overcharged us for a $340 room that was initially $220. On top of that, the equipment we needed was no where to be found! Then they said they could give us the equipment (a projector) but wanted to charge us $400 !!! To top that off, when our crew came to the front desk asking where the conference was, they told my crew multiple times that there was no conference. We had to go and tell them to let whoever asks, that there is one! We booked the room in advanced and when we got there, they acted like we didn't and would not give us the room key until I pulled up the contract on my email. Worst place to hold any meeting! Do not put yourself thru this same headache. TRUST ME! Its not worth it!
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Kaylee Pierle
a year ago
Rooms were very comfortable. We had to ask for a refrigerator after we unpacked, it was larger than expected when it was delivered by a nice older gentleman. Bathrooms are a little small and without fans. No free WiFi is on the property. The hotel is in a great location, near the free Friday night outdoor concerts just a few blocks away.
Elizabeth Leventis
a year ago
Terrible. Beginning with the first night: we arrived after midnight and the front desk staff was very rude and unaccommodating to say the least. After waiting over 15 minutes, we were told they were unsure whether or not they even had rooms available for our reservation. They were understaffed, but we assumed it was because it was late. Wrong. On several occasions I stood at the front desk waiting for someone to leave the break room which seems to be located right behind the wall at the check-in/concierge desk. Later during our stay I needed to ask the front desk about car service and was ignored when I approached the desk. The list goes on and on. We requested a feather-free room and no pillows or blankets were ever delivered to the room. We reserved a king room, but received two doubles. Back to the disgustingly rude and arrogant staff, when we called to request a late check-out, the same smug front desk worker from the first night was almost combative in tone, as if he had never heard such a request before. Overall, the location is good but the staff and lack of hospitality is not worth more than one night stay if there is no other reservation available at another hotel. We have always had good luck with Hyatt, but in this case our entire party was completely turned off.
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Rich Calabrese
9 months ago
Worst hotel and staff in Louisville. Hands down. They DO NOT honor their contracts, and make you go through hoops to get any kind of compensation back. Unorganized, unprofessional. Do not stay here or book your event here. The Galt House, Marriott Downtown, 21c are better suited for your event and guests.
Melissa T
6 months ago
Stayed there on a Thursday and Friday night, don't think I would have paid full price but for my priceline rate of $90/day it worked out perfectly! Was easy to navigate, staff was friendly, bar was nice to grab a drink. It's location right next to 4th street live was awesome, and was a quick walk to the water. It didn't seem to have all the small details of a 4 star hotel but those types of things aren't really important to me. Would stay there again!
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Joe Sterne's profile photo
Joe Sterne
a year ago
Nice hotel in the heart of downtown. 4th Street Live! is a block away (nice place to party/eat while you are in town). Very attentive staff and nice rooms. Close to the airport as well. Biggest bummer? They charge for wifi-and it ain't cheap (14.95 A DAY). C'mon, Hyatt, this isn't 2002!
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Thomas Skibinski
11 months ago
Great location. Comfy beds. Very friendly staff. Thank you for a great weekend!
Kelea Linder's profile photo
Kelea Linder
a year ago
I had a wonderful stay at this hotel. Everyone was friendly and polite. I had 2 small issues and they were resolved asap and I was given free parking to compensate for the issue. Bed was cozy and room was clean. I will stay here again. I do wish the room had a refrigerator for extended stays. Other than that...loved it!! The pool was awesome my Grand Daughter loved it.