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Do you ever find yourself trying to avoid long lines or wondering when is the best time to go grocery shopping, pick up coffee or hit the gym (hint: avoid Monday after work)? You’re in luck!

Now, you can avoid the wait and see the busiest times of the week at millions of places and businesses around the world directly from Google Search. For example, just search for "Blue Bottle Williamsburg", tap on the title and see how busy it gets throughout the day. Enjoy your extra time!
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182 comments
Alfonso
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Android M confirmed as Mocha Latte.




Lel
J Mac
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I feel like Mountain View is a massive software candy store filled with joyous clerks with a penchant for giving humanity tasty treats.
 
how about just letting me save an image from a image search without having to export my search to the browser
 
Add a feature that shows how fast the line is moving. Hope you added this for Disney World lines.
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Ta Ea
 
Never, Hope help here!!!
Ta Ea
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U.S.A. ONLY (OH!THAT MY DREAM)
 
What data is being shown here?  

* The number of queries for that address in Google Maps?  (Not very useful, as people don't need to query after the first couple of visits.)

* The number of people standing in line reading Gmail or doing Google searches? (Ahem, was this covered in the privacy policy?)

* The number of sales per hour, as published by the business? (Why do I care?  It's not my business.)

* The expected waiting time, as published by the business? (OK, this is useful.  Does the graph get updated when there is a busy day?)
Robert
 
Totally my idea :(
 
How do we see this?  I'm looking at several businesses in my downtown and there are no listings for Popular Times.
 
Now that is a cool iteration Google. Well done. :)
 
Here in Loranger LA, all I get are photos and reviews for this coffee store. Even less for major (local) stores. 
 
Hi all - this feature is just beginning to roll out around the world so you might not see it just yet. But you should start to see it soon. Thanks!
 
Pesan terselubung nih buat android versi selanjutnya 
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How about posting new features somewhere else? So annoyed that every time there is a new update it says Go to our G+ page to find out whats new!
You can't seriously expect me to scroll through all these inane posts to find the one or 2 that tells us what new feature came out? Lame.
medic24
 
I'll try this feature see how it goes.
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+Alan Peery​​ I would have guessed it must be the location history so many of us are sharing with Google. But your guesses are interesting as well. 
 
Holy shit yes. This is an excellent metric, especially if we end up with a fleet of Uber-esque self driving cars permeating the cities, this metric will help greatly in rescuing efficiencies with many people going places at once. Defer until a better time based on empirical evidence? You had me at hello.
 
+Alan Peery I'm guessing it's the number of people at each place who are already sending location data.
 
+Alan Peery​, I'm betting it's based on anonymized GPS data from mobile devices.
 
+Alan Peery Google pointed to their technology used to track traffic conditions: Google Maps anonymously transmits location data, so Google knows where its users are, how fast they're moving, etc. 
 
NO. QHE HOY, QUE PASADAS NO CONTENDAS DE PARTICULARCES,  
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I don't see any, using Google Now on 5.1 LG G4
 
Not for me. I search it and I see time open, menu, number, then reviews.
Not this
 
I don't see it either on my device. It this US and/or English US only?
 
Skynet prevails once again.
 
Oh .. USA only.
Americans are really lucky.
 
curious how the distributions are gonna changed with this feautre
 
When's this feature coming to the UK?
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Yay phone! Dictate my life some more to alleviate all my thoughts
 
Great advertisement for blue bottle.
 
I hope this help with any states Department of Motor Vehicle offices.
 
I find it very strange that I can't see this information when I look at the exact same cafe. Surely what matters is the location of the business that we are looking up, not where we are when we are looking it up?

Why should I have to wait until my plane arrives in the US to plan my agenda? 
 
Ingrid estoy contigo lamento q la misma familia hispana te haga sentir de esa manera por q habemos personas qde donde llegan aqui pueden tener ambos idiomas.  por q en su pais ensena ambos. El hecho q. en PR    tengamos los dos idioma podemos hablarlo y escribirlo ,hermanos pensemos en los  demas aunque este estado  hay libre espresion.  peroooo es solamente consideracion y amor a los q estan llegando y podelos ayudar.MMH 
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That's actually a really interesting and positive use for aggregated location data. Kudos to the creative minds behind it.
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Zhi Hu
 
Awesome!!
 
Works just fine in Orstraylya. :D
 
Santosh Tiwar
Priya Medical Mini Road MirikMirik Mirik Bazar
West Bengal 734214
 
Ur a cock suck n bastard a#############
 
Could you please give an indicate when and where this feature will be available with your posts?
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Unfortunately people are too oblivious to see, how stuff like this, is nothing but bait, to get people to feel good about the fact, that google keeps records of everybody's whereabouts.
 
Doesn't work with my local Costa coffee. Ironically the first Google review I see for it says, "Service can be a little slow so if they look busy and you're in a rush best avoid."
 
+Alan Peery
Alan, I think its more simplistic, I think they just collected anonymous google maps location data and from that data you can see how busy it is at places. Just like the data you have in maps when they suggest to take another route because there is likely to be heavy traffic.
 
Is this info relevant for every mobile knowledge pane? It's cool but I feel the behavior of this could metric follows the "traffic" metric on Gmaps. On demand instead of taking up  crucial, pre-swipe, real estate.
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Is this only available on mobile? I can't see it in Chrome desktop.
 
I've seen a few places in the Cincinnati area with this already working. How is this info obtained? I'm assuming it's based on the users that allow location history to be recorded.
 
Nice addition, is it website traffic data? How does Google measure how busy it is, based upon the website or actual people in the shop?
 
This will be a very convenient tool when going to the DMV :)
 
Doesn't work for me on phone or on the web.  Sorry Google, it's just not polite to excite users into spending time trying when it's clearly not evenly deployed, or, you don't mention where/how to use it.  
 
+Alan Peery id say it was pure location services. They know where you are at all times.
 
Typical comms: show me something cool, then forget to tell me where it is, what platform, etc. AFAIK, it doesn't exist. 
 
is this exposed through a API? can we use this data in our apps?
 
In the US using Google Search on iOS and it is not showing up. Is there something required to view the times?
 
Note that a peak at one place is different from a peak at another place.

It would be nice to standardize these peaks. Say we know what a bad busy time is at place A. We should be able to set that as the standard peak. All other places will be measured based on that standard peak.....which is different for all users
 
Doesn't seem to work on desktops (Chrome v44.0.2403.125, Mac OS 10.8.5 (12F2542)).
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e do you get the app? what is it name???
 
Will this get integrated into the Google Maps app?
 
This system is not available in India!
 
Not working for me. I'm in San Jose, CA and tried it on the Samsung Galaxy S5, running android 5.0
kim rey
 
Free credit report 
 
Thank you,. *. GOOGLE. *. That's great, I think that even if this and dare I say only, USA, this is an impact which will bring its scale in the world, a great desire, fully so that these lights can achieve the technological dreams of humans, inspiring with these large and broad tendencies, full of positivity.
 
I find gmail tacky and hard to use (can't check and batch delete messages for one thing), impossible to navigate easely and lacking any visual interest. Is there any way to revert to the old system? leeskite2@gmail.com
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+Alan Peery It uses the same location info as Google maps does to estimate traffic. When you send location data to Google (as per the agreement when you signed up) it uses that data to estimate how many people are there. Obviously this is dependent on people using Android and having Location history turned on, but it is a good estimate.
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It did not work . I think it was a trick by Blue Bottle Coffee in Williamsburg.
 
They use data from Google phones, people who share GPRS location. Wow, that's interesting, this could be used for other pages too ... Nice. 
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This new feature is HORRIBLE. There has to be a way for businesses to opt out. I own a small business (a restaurant) and this feature has made our lives a nightmare for the past couple of weeks. On the slower times that we appropriately schedule less staff we are now getting killed and on the days that we are typically busy we are slower than typical wasting payroll dollars. Google has know way of knowing the seating capacity of a business or how fast we can serve our guests. Just because we are busy does not mean that there is a long wait. At our busiest when there is a line out the door, we can move through the line and get all guests seated in 5 minutes, served in 15 minutes and out the door 20 minutes later. HORRIBLE feature, let businesses opt out before you kill our business.
 
+N'Gina Kavookjian opt out? No way, it is way more useful for customers to know when other people are around. That being said, a way to address your concerns is to have an optional "add more data" option for businesses where the data points you mentioned such as occupancy limits can be entered to further refine the algorithm. With a highly refined algorithm you can easily repair inefficiencies and maximize your profits. Also, you aren't going to get a sudden surge of random customers just because people can check how busy you are; if anything your existing customers will space themselves apart for more comfortable dining experiences. You might experience a modest increase or decrease in the number of customers based on how busy/full your nearby competition is; I won't enter a near capacity McDonalds when there is a more relaxed atmosphere at a Wendys 2 blocks away.
 
+N'Gina Kavookjian​​ I understand your point that you feel you can cope with high traffic when you expect it, but do note that Google has not phrased anything in the graphs in a way that overreaches its level of knowledge. It doesn't publish any unfounded assumptions about the level of service at the venues it has this for— instead it opts towards the usage of very positive language, calling high traffic times "popular" times (referring only explicitly to your volume of attendance). Your patrons may make assumptions, but that would be your patrons—not Google—and presumably, if you are still highly responsive during high volume times, people who frequent your restaurant already know that.

Instead, since this feature neutrally labels high-volume times as "popular" times, it merely allows customers that may simply want the different ambiance of a nearly empty restaurant to go at those times that fit that preference of theirs. Your traffic trends will change slightly and you can adjust staffing to suit the new norm. (No?)

To address the justified possibility that people may [mostly intelligently] assume that service might be slower at the peak times, maybe you would instead like to opt-in to different graph of how long the service times are throughout the day?


 
+Corey Lubin Hi Corey I agree that Google does not publish unfounded assumptions and that it is the guest that make these assumptions. But there is the problem. In a ideal world people would not make assumptions based on a mere slice of information given to them via an internet source, but people do. I am living this "experiment" that Google has choosen to conduct. The three weeks since the roll out of this feature,  we've watched our business busy/ slow days fluctuate week to week. We have not been able to predict when we will be busy or slow. On days that we were consistantly busy we have seen a drop in business of 20-30%. On days that were slower a rise in business of 40-50%. Doesn't sound like a problem right, but it is. On the slower days that are now busy, I'm paying out overtime to keep staff to help through the rush. On busy days that are now slow we are wasting payroll dollars to keep staff "waiting" for the rush. This would be fine if the data that Google tracked was consistent week to week, but it's not. Every week it's changing, trust me, we have been watching it trying to get ahead of the curve. Google needs to refine the feature to include, like you said length of service time etc. But regardless, if I as a business owner want no part of it, I should be able to opt out. There are businesses in the area that don't have this feature, it's only the most popular in a city. I should be able to choose and not participate in being a guinea pig for something that ,real talk, should be better developed. 
 
Excellent idea but try QueueTix to manage queue/line. The best thing is you dont have to line up and able to go to places during peak hrs
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Cathal like the little Google girls ( :
 
Cathal like the little Google girls :)
 
So, is that available via the Google Places API?

 
really hope this is available in the Google Maps API
 
Wo zu habe ich mir so mihe gemscht! warum kann ich die seite nicht auf deutsch lesen?
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Good luck if you live in a small city. A lot of locations aren't popular enough to have Popular Times. I just want to know when my local gym will be less crowded, but no dice! 20 people isn't popular enough.
 
Does Google sell this kind of data?

 
Is this going to be M-F only or should it be 7 days a week when we add to the times info?
 
+PJ Dickinson From what I can see, Google only displays the Popular Times for the open hours listed for the business. This feature is already on in many locations. If it's not on for businesses near you, then you can explore the map in a different area. Here's an example: Friends Bar - https://goo.gl/maps/gqFb7ZM2cSw
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