Response from the owner - 5 months ago
Dear Ms Pretty,
I'm very sorry to hear you are dissatisfied with the way your complaint was handled.
I'd like to review your matter and the handling of your complaint and ask that you email the details to email@example.com so I can look into this. Alternatively, you can call me on 01323 435 900.
Client satisfaction is extremely important to Gaby Hardwicke and we strive to rectify any problems where possible. As you will see from the testimonials on our website, a large number of our clients feel strongly enough about the positive experience they've had with our firm that they write to tell us so.
Managing Partner, Gaby Hardwicke Solicitors.