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Flooring Supplies - Thetford
Wood and Laminate Flooring Supplier
Today 8AM–5PM
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When they’re on the floor, engineered boards look identical to solid wood. This can be pretty confusing to people who wonder what the difference between them is. Well, the fact is, whilst engineered and solid wood floors look the same, they can act (and react) very differently...
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What do you know about Art Deco? Learn how to bring the 1920s into your home:
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It’s a term that many people haven’t heard of, and is often misunderstood... So what is a floating floor?
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If you’ve got pets then you’ll know that with great cuteness comes great responsibility. Make sure your pets and your floor get along just fine - because the wrong combination could bad for them both!
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How to match your room to a rustic floor:
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"Clean, classy and classic". Learn about the beauty of white flooring and how to use it in your design:
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We've dropped the price on our Nätura Ironbark range. Find out why this is such a great opportunity here:
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Basketball. Paris. The YMCA. Discover the parquet floor which brings them all together.
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Here's some fantastic, practical ideas of what to do with any left over pallets from your flooring delivery:
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Wow, thank you Emilia! Hope to see you again soon:
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More and more people are switching to environmentally-friendly flooring, and it's about time, too! Learn what we're doing and how to do your part for our planet:
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Thinking about getting a Quickstep floor? Here's what you should know:
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Contact Information
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Wyatt Way Thetford IP24 1HB UK
Wyatt WayGBThetfordIP24 1HB
+44 1842
Wood and Laminate Flooring Supplier, Apartments and Houses
Wood and Laminate Flooring Supplier
Apartments and Houses
Business Service
Carpet Store
Construction and Planning Services
Flooring Store
Flooring Suppliers
Home Services
Interior Design Services
Today 8AM–5PM
Wednesday 8AM–5PMThursday 8AM–5PMFriday 8AM–5PMSaturday 9:30AM–1:30PMSunday ClosedMonday 8AM–5PMTuesday 8AM–5PM
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Review Summary
9 reviews
5 star
5 reviews
4 star
No reviews
3 star
1 review
2 star
No reviews
1 star
3 reviews
"It is just a pity that they do not select their courier service better."
"Great customer service and fast delivery."
"I was then able ot place my order easily on the website."
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Matt Robins's profile photo
Matt Robins
a year ago
Ordered an oak floor and 20% of the boards are completely unusable due to very large amounts of filler, some boards even have woodworm holes or appear rotten or are sapwood. On speaking to the customer service team I was informed the boards were of 'rustic' quality. I thought rustic meant natural looking. So anyway I've had to buy more flooring to replace the boards that I cannot possibly use. Even some of the 80% are on the edge, you can expect some filler but this is a joke and it’s a really dark colour which doesn’t help. I won’t be using this company again and intend to spread the word to everyone I know.
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Response from the owner - a year ago
Dear Matt We were disappointed to read your review as the floor you ordered is one of our best selling solid wood floors. Our rustic grade boards are specifically chosen for their strong characteristics which include unlimited colour variation, mineral streaks and large knot holes. As discussed with you at the weekend we are more than happy for you to email pictures of the boards where you feel they do not meet the grade specifications and we will do everything we can to rectify the situation for you. Hope to hear from you shortly. Kind regards Melissa
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Steven Melrose
a year ago
Really poor! Ordered flooring and was given a delivery date which was confirmed by a phone call, flooring did not turn up, was basically told I was lying when I called and the flooring was never going to be delivered on the confirmed date! Then 2 days later I received a call telling me that the order would be delayed a further week, so I cancelled the order and went to another supplier! Will never even think about using this company again!
Response from the owner - a year ago
Dear Steven Our manufacturers did let us down with your order and I wanted to apologise for that. You are also right in saying you did not receive a call to inform you of the delay. This is entirely our fault and I can assure you we will be investigating this internally as this is not our usual level of care. I have taken on your comments regarding our customer services and will feed this back to the team as we take all comments extremely seriously so this will be looked into further. Please do contact us to discuss this further. Kind regards, Melissa
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Hermione Longbottom
a year ago
Great customer service and fast delivery. Would definitely recommend.
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Chris Gedge
5 years ago
Excellent service from these guys. They only supply the flooring so im not sure why the other review is talking about the fitters, they have nothing to do with this company.
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Hels Bells
a year ago
Samples arrived nice and quick. I was then able ot place my order easily on the website. I found the advice centre helpful to work out what I needed and how much to order.
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Sheila Bowman
a year ago
Easy to use website and great service. Love my new floor!
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Stuart McCulloch
4 years ago
A good selection of products. It is just a pity that they do not select their courier service better. Next day delivery..... I don't think so !!. Failed to deliver on agreed date. Promissed a AM delivery on following day as it was their couries mistake.... failed that delivery also. Be vary wary, my advise..... buy local
Mlc">A Google User
5 years ago
Excellent value flooring and great customer service