Response from the owner - 9 months ago
Thank you for your review of your stay with Emerald Isle Realty and allowing us the opportunity to address your concerns. It is the policy of Emerald Isle Realty to only rent to family groups. Per our rental agreement, this excludes chaperoned and unchaperoned teen parties. Upon our discovery of your children renting and staying in this home for the purpose of a prom party, they were promptly asked to vacate the premises.
I am sorry that this group of children was wrongly accused of stealing a sign belonging to Emerald Isle Realty, Inc., but due to the already compromised integrity of the group when the sign was found to be missing and the photo of the children with the sign was displayed on social media, they were contacted and questioned about the location of the sign. None of the children were able to tell us what happened to the sign or where it was so we asked that the cost be paid to replace it.
This was an unfortunate set of events; one that we hope won’t be repeated. Thank you again for your review and the opportunity to clarify the situation.