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Christopher Elliott
Works at National Geographic Traveler
Attended University of California, Berkeley
Lives in Orlando, FL
30,725 followers|1,716,191 views
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Christopher Elliott

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Sally Holman-Hebert has an auto loan with Toyota Financial Services. But back in April, things started going haywire with her account.
http://elliott.org/case-dismissed-2/toyota-credited-my-account-by-4000-but-doesnt-want-to-give-me-a-finders-fee/
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Christopher Elliott

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After Simcha Edward Margolis cancels his American Airlines tickets, he expects a refund. Why isn’t he getting one?
http://elliott.org/the-troubleshooter/canceled-flights-within-24-hours-wheres-refund/
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Alexandra Lovejoy's luggage is lost on her way to Spain. Iberia offers her 11 euros for the trouble. Is that enough?
http://elliott.org/the-troubleshooter/50775/
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Ed Lawrence and his wife arrived in London from Boston on a Sunday with almost no cash.
http://elliott.org/the-good-news-guy/dont-worry-american-express-has-your-number/
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When Debi K​​alarititis changes her flights, her cruise line hands her a big bill. Can this vacation be saved?
http://elliott.org/the-troubleshooter/hey-crystal-cruises-do-i-really-have-to-pay-extra-for-my-airfare/
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Just the mention of the word Divi Resorts is enough to make our readers a little nauseous.
http://elliott.org/thats-ridiculous-2/49738/
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Christopher Elliott

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When Geri Harris learned that it would again be possible for American civilians to travel to Cuba as tourists, she purchased a package from Vantage Travel called Cuba 360 Degrees, an 11-night journey around Cuba, beginning and ending in Miami, with stops at many ports.
http://elliott.org/case-dismissed-2/50810/
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Stephen Kane went out of his way to book a cabin with a tub on their recent Norwegian Cruise Line ship. But when Kane and his fiancée boarded the ship and found their mini-suite, it was tub-less.
http://elliott.org/case-dismissed-2/50777/
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When the phone company can't get Cheryl Roy's phone line right, is she owed anything for the hours of wasted time?
http://elliott.org/problem-solved/50772/
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When someone mentions the "D" word to our advocates -- as in "death" -- their first response is invariably "we're so sorry for your loss."
http://elliott.org/should-i-take-the-case/50747/
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When William Wisniewski books a trip from Philadelphia to New Orleans through Expedia, he thinks his travel insurance will cover him. He's wrong. Can this trip be saved?
http://elliott.org/the-troubleshooter/help-expedia-is-ignoring-our-travel-insurance-claim/
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Here's a question you don't get every day: What happens when the president of the United States interrupts your vacation? Who do you call?
http://elliott.org/case-dismissed-2/does-travel-insurance-cover-a-presidential-vacation-interruption/
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Have him in circles
30,725 people
Brian Kruse's profile photo
David Kiger's profile photo
Margo Armstrong's profile photo
Haley T's profile photo
Natosha Powell's profile photo
DJ K-Lien-T (El Vale)'s profile photo
cathy chang's profile photo
Dennis Guerra's profile photo
David Williams's profile photo
Work
Occupation
Ombudsman
Employment
  • National Geographic Traveler
    Ombudsman, present
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Orlando, FL
Previously
Vienna, Austria - New York - Berkeley, Calif. - Irvine, Calif. - Long Key, Fla. - Key Largo, Fla. - Port St. Lucie, Fla. - Hamburg, Germany - Frankfurt, Germany - Claremont, Calif.
Story
Tagline
Consumer advocate
Introduction

Christopher Elliott is a consumer advocate and journalist.

Elliott is National Geographic Traveler magazine’s reader advocate and writes the nationally syndicated Travel Troubleshooter column, which appears in more than 50 U.S. newspapers and Web sites.

He also writes the weekly Navigator column for The Washington Post and has a travel blog and consumer advocacy blog.

Education
  • University of California, Berkeley
  • University of California, Irvine
Basic Information
Gender
Male
Relationship
It's complicated