Profile cover photo
Profile photo
Christopher Elliott
30,646 followers -
Consumer advocate
Consumer advocate

30,646 followers
About
Christopher's posts

Post has attachment
"I'm at a loss," Bill Dunn wrote to me recently. "I'm looking for advice on how to appeal a decision against my travel insurance claim."

The problem: Dunn had bought travel insurance for a recent trip to see his nephew get married. Six weeks before his departure, he lost his job.
http://elliott.org/blog/get-policy-cover-special-circumstances/
Photo

Post has attachment
Michael German's son rented a car through Orbitz, at Fox-Rent-a-Car in Mexico. Fox didn't identify the driver of the car in its contract. And then it overcharged his son for insurance that didn't even cover the driver. Can we help German with a refund?
http://elliott.org/the-troubleshooter/strange-case-driverless-car-rental/
Photo

Post has attachment
When American Airlines cancels a flight midway through the outgoing segment and promises a refund for a trip in vain, shouldn't American actually issue a refund? Lisa Davisson would like to know.
http://elliott.org/the-troubleshooter/trip-definitely-vain-now-refund/
Photo

Post has attachment
I'm a scuba diver. An avid scuba diver.
http://elliott.org/blog/circumstances-change-trip/
Photo

Post has attachment
Sometimes consumer advocacy gets personal. Even if you're a professional.
http://elliott.org/blog/dear-corporate-america-please-dont-mess-mother-grandmother/
Photo

Post has attachment
Patrick Novak rented a car for a week from Budget at its Edmonton airport facility in Alberta, Canada. During the rental period, between Jasper National Park and Banff, the car got a flat. Novak changed the tire and installed the emergency spare.

Novak's case raises a question that may come up the next time you rent a car: What are your responsibilities for the repair of a car?

And there's a question for us, too: Should we try to help him?
http://elliott.org/should-i-take-the-case/flat-tire-surprise-fee-budget-can-guys-fix/
Photo

Post has attachment
If I've seen Claire Richardson's question once, I've seen it a hundred times. Maybe even a thousand times.
http://elliott.org/blog/whats-not-covered-travel-insurance/
Photo

Post has attachment
Melanie Walker was kind enough to give up her family's seats on an overbooked American Airlines flight from Philadelphia to Manchester, England.

Or so she thought.
http://elliott.org/is-this-enough-compensation/gave-seats-american-airlines-give-enough-compensation/
Photo

Post has attachment
When Chris Danscuk checks into a Days Inn in Hawaii, he's surprised by a rate increase. Why won't the company fix the price?
http://elliott.org/the-troubleshooter/paying-extra-600-hotel-maui/
Photo

Post has attachment
Deanna Cotton is planning a trip to Israel soon. She wants to hedge her bets, and hopes travel insurance will help.
http://elliott.org/blog/common-special-circumstances-insurance-handle/
Photo
Wait while more posts are being loaded