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Christopher Elliott
Works at National Geographic Traveler
Attended University of California, Berkeley
Lives in Orlando, FL
30,700 followers|1,363,984 views
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Christopher Elliott

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Derrick Lawson had been looking far and wide for an airline ticket from Atlanta to Bangkok when he contacted me in exasperation.

http://elliott.org/blog/travelers-tricked-booking/
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Christopher Elliott

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Sandra Hoboy wrote to us after many months of disenchantment with Bank of America. A longtime customer frustrated over a fee dispute, her relationship with her bank was on the verge of a break-up. How could a banking relationship once so right go so wrong?

http://elliott.org/blog/if-you-love-your-bank-set-it-free/
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Christopher Elliott

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Expedia promises David Weitzman a 10 percent discount if he skips housekeeping during his stay. But the hotel disagrees. Who’s right?

http://elliott.org/the-troubleshooter/skipped-housekeeping-wheres-discount/
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Aren’t airlines supposed to allow you to cancel a flight reservation for free if you do it within 24 hours -- even for non-refundable tickets?

Mark Niu and his partner Bradford Thomas thought so, because the Department of Transportation (DOT) says so. But Turkish Airlines thought differently.
http://elliott.org/blog/so-much-for-the-24-hour-rule-turkish-airlines/
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That's true though!!!!!!
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Christopher Elliott

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Facebook wants documentation from Daniel Spannraft that he doesn't have. Is his account about to be shut down?

http://elliott.org/problem-solved/facebook-shut-account/
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The hotel industry is throwing its weight behind a bill that would require online travel agencies acting on behalf of hotels to say they don't do a direct booking. It's an issue that has bothered hotels for years. But does it go far enough?

http://elliott.org/blog/new-law-force-sites-disclose-arent-hotels-enough/
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Qveam
 
There's a new wind blowing and it's called Qveam.
Qveam? Never heard of!
Whitin a matter of time everyone will know Qveam.
Mark my words: QVEAM
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Christopher Elliott

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Just before Ralph Dehner's flight from Atlantic City to Orlando, he suffered a heart attack. He spent a month in the hospital recovering.

It gets worse. His flights were on Spirit Airlines, which is notoriously strict about refunds and changes. And wouldn't you know it -- that's exactly what happened to him.
http://elliott.org/blog/hey-spirit-airlines-have-a-heart/
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Being a travel agent can make you paranoid. But as the old line goes, just because you're paranoid doesn't mean they're not out to get you.

http://elliott.org/advice-you-can-take/the-one-thing-you-must-do-before-leaving-for-the-airport/
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James Lockery and his wife couldn't wait for their Viking River Danube cruise last Christmas. What better way to start the holiday season than touring the cobblestone streets of Passau, Germany, browsing the famous Christkindlmarkt in Vienna, and sampling the delicious pastries in scenic Budapest on an eight-day adventure.

Lockery booked their cruise in mid-August 2015, but did not purchase cancellation insurance. What could possibly go wrong?
http://elliott.org/blog/viking-adds-insult-to-injury-then-reverses-course/
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Do you have a right to know what's on your dinner plate? Sen. Barbara Boxer (D-Calif.) thinks so. And I do, too.

http://elliott.org/blog/right-know-gmos/
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Yeah, iti's hard to find a difference in GM food and regular in a lab, but pesticides are far more worrisome as their whole purpose is to kill living things. I'll take the genetics over that any day.
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This is the interior of JetBlue's "restyled" Airbus A320 cabin. The airline promises it will "enhance the JetBlue experience to meet the needs of travelers today, including a greater focus on connectivity, comfort, and space."

Or will it?

http://elliott.org/blog/46257/
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Steve Gamlin's go-to, neighborhood family-run laundromat in Salem, N.H., had a water supply catastrophe that closed them down. They were temporarily out of business -- and hurting.

http://elliott.org/the-good-news-guy/waterless-laundromat-irrigates-customer-service-legend/
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Have him in circles
30,700 people
Margo Armstrong's profile photo
Josh McDade's profile photo
Yajun Tu's profile photo
Carlos's profile photo
SERGHEI SAHARNEAN's profile photo
Joshua Duhon's profile photo
Kelly Perez's profile photo
DJ K-Lien-T (El Vale)'s profile photo
Ninad Kulkarni's profile photo
Work
Occupation
Ombudsman
Employment
  • National Geographic Traveler
    Ombudsman, present
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Orlando, FL
Previously
Vienna, Austria - New York - Berkeley, Calif. - Irvine, Calif. - Long Key, Fla. - Key Largo, Fla. - Port St. Lucie, Fla. - Hamburg, Germany - Frankfurt, Germany - Claremont, Calif.
Story
Tagline
Consumer advocate
Introduction

Christopher Elliott is a consumer advocate and journalist.

Elliott is National Geographic Traveler magazine’s reader advocate and writes the nationally syndicated Travel Troubleshooter column, which appears in more than 50 U.S. newspapers and Web sites.

He also writes the weekly Navigator column for The Washington Post and has a travel blog and consumer advocacy blog.

Education
  • University of California, Berkeley
  • University of California, Irvine
Basic Information
Gender
Male
Relationship
It's complicated