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Christopher Elliott
Works at National Geographic Traveler
Attended University of California, Berkeley
Lives in Orlando, FL
30,737 followers|837,948 views
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Christopher Elliott

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Rental extortion? Pay $35 for insurance or a $1,500 security deposit

When you're quoted a price for your overnight accommodations, can the property impose additional restrictions on you that essentially force you to pay a fee?
When you're quoted a price for your overnight accommodations, can the property impose additional restrictions on you that essentially force you to pay a fee?
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Christopher Elliott

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Secrets from the trenches of consumer advocacy

I'm dropping a few bombshells today. Ready?
I'm dropping a few bombshells today. Ready?
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Remember your e-ticket number — here's why

It was one of those calls we laugh about now.
It was one of those calls we laugh about now.
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Pilot: "We have 'bingo fuel' left!"

When things go wrong, they really go wrong.
When things go wrong, they really go wrong.
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Even Apple can't make a computer to withstand this

After Amy Skopp-Cooper's recent United Airlines flight reached cruising altitude, she opened her laptop computer to put some final touches on her presentation for a big client. The meeting was important, and so was her presentation.

Along came the flight attendant with her cart of goodies and drinks. And that's when things started to turn turbulent for Cooper and her Macbook Air.
Amy Skopp-Cooper was all settled into her seat as the plane hit cruising altitude, she pulled her computer out to work on her presentation.
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It's time for the Uber of air travel

Airbnb changed the hotel industry. Uber changed ground transportation. So why can’t the same change happen for air travel?
Airbnb changed the hotel industry. Uber changed ground transportation. So why can’t the same change happen for air travel?
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Burned by Jessica Alba, I'm not even in a movie

One sunscreen is receiving a lot of unwelcome press at exactly the wrong time this summer, with blistering reviews and painful pictures leaving its famous founder red in the face.
One sunscreen is receiving a lot of unwelcome press with blistering reviews and painful pictures leaving its famous founder red in the face.
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Top 10 hair-tearing consumer complaints

It seems American consumers have a lot to gripe about these days. From billing disputes with their cable company to issues with landlords, consumers have a long list of complaints about their dealings with businesses.
From billing disputes with cable to issues with landlords, consumers have a long list of complaints about their dealings with businesses.
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Hey American Airlines, why can't I have a refund for this seat?

Andrea Bacon paid American Airlines an extra $64 for her daughter's window seat in economy class on her flight from Chicago to London. Since the reservation cost extra, she assumed it would be a good seat.

She assumed wrong.
Andrea Bacon paid American Airlines an extra $64 for her daughter's window seat in economy class on her flight from Chicago to London. Since the reservation cost extra, she assumed it would be a good seat. She assumed wrong.
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Don’t let scammers pave a way to your money

With summer in full swing, so is the paving scam. Auburn, Mass., police recently posted to their Facebook page an alert about two out-of-state men going door-to-door offering a supposed deal on driveway seal coating.
With summer in full swing, so is the paving scam. Auburn, Mass. police reported two men going door-to-door offering a supposed deal on driveway seal coating.
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Did Tom Brady have to surrender his personal cell phone to his employer? Well, you have to…

However you feel about Tom Brady, the Patriots, and football air pressure, today is a learning moment about cell phones and evidence.
However you feel about Tom Brady, the Patriots, and football air pressure, today is a learning moment about cell phones and evidence.
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Thanks to Alaska Airlines, thumbing a ride will never be the same

Alaska Airlines wants passengers to thumb a ride. For the past several months, the airline has been testing the use of fingerprints as a form of identification instead of personal documents.
Alaska Airlines wants passengers to thumb a ride. For the past several months, the airline has been testing the use of fingerprints as a form of identification instead of personal documents.
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People
Have him in circles
30,737 people
Ana Frye's profile photo
Bart Opiola's profile photo
Hillary Hunt's profile photo
Mohamed Abdullah's profile photo
Robert Maszczak's profile photo
Keith Hering's profile photo
Krista Ray's profile photo
吴鹏's profile photo
Luis Marquez's profile photo
Work
Occupation
Ombudsman
Employment
  • National Geographic Traveler
    Ombudsman, present
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Orlando, FL
Previously
Vienna, Austria - New York - Berkeley, Calif. - Irvine, Calif. - Long Key, Fla. - Key Largo, Fla. - Port St. Lucie, Fla. - Hamburg, Germany - Frankfurt, Germany - Claremont, Calif.
Story
Tagline
Consumer advocate
Introduction

Christopher Elliott is a consumer advocate and journalist.

Elliott is National Geographic Traveler magazine’s reader advocate and writes the nationally syndicated Travel Troubleshooter column, which appears in more than 50 U.S. newspapers and Web sites.

He also writes the weekly Navigator column for The Washington Post and has a travel blog and consumer advocacy blog.

Education
  • University of California, Berkeley
  • University of California, Irvine
Basic Information
Gender
Male
Relationship
It's complicated