Mark Niu and his partner Bradford Thomas thought so, because the Department of Transportation (DOT) says so. But Turkish Airlines thought differently.
It gets worse. His flights were on Spirit Airlines, which is notoriously strict about refunds and changes. And wouldn't you know it -- that's exactly what happened to him.
Lockery booked their cruise in mid-August 2015, but did not purchase cancellation insurance. What could possibly go wrong?
Or will it?
- National Geographic TravelerOmbudsman, present
Christopher Elliott is a consumer advocate and journalist.
Elliott is National Geographic Traveler magazine’s reader advocate and writes the nationally syndicated Travel Troubleshooter column, which appears in more than 50 U.S. newspapers and Web sites.
- University of California, Berkeley
- University of California, Irvine