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Christopher Elliott
Works at National Geographic Traveler
Attended University of California, Berkeley
Lives in Orlando, FL
30,724 followers|1,709,556 views
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Christopher Elliott

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It’s bad enough Carole Carson can’t attend her granddaughter’s wedding -- but Holiday Inn’s holding on to her money only adds to her pain.
http://elliott.org/the-troubleshooter/50650/
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Christopher Elliott

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In May, M. Geraldine Williams had to cancel an upcoming trip from Tucson to Chicago because of illness. When she canceled her Southwest Airlines flights, she was told if she rebooked them before Aug. 1, she wouldn't lose any of her travel funds.
http://elliott.org/is-this-enough-compensation/50641/
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“More, more, I’m still not satisfied.” This lyric from a Tom Lehrer song describes Paul Little’s state of mind when he was caught in the middle between his employer and a bureaucrat with unceasing demands for more and more documentation that Little couldn’t provide.
http://elliott.org/thats-ridiculous-2/the-passport-offices-never-ending-demands-for-documentation/
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Alitalia loses Ellen Weiner's luggage. Not that Weiner -- the other one. Confused yet? So is the airline.
http://elliott.org/the-troubleshooter/alitalia-must-confused-weiner/
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Gail Sewing and a friend booked a cruise departing out of Copenhagen. Neither woman had visited Copenhagen before and wanted to spend a day in the world's greenest city before boarding the ship.
http://elliott.org/case-dismissed-2/50561/
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Christopher Elliott

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Carol Weiss flew from Boston to Toulouse, France, on a flight booked through American Airlines and operated by Iberia. She arrived in Europe on May 13, but her checked bag arrived a week later, on May 20.
http://elliott.org/case-dismissed-2/50644/
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Mimi Tays tries for Expedia’s “Best Price Guarantee” on a trip from Seattle to San José del Cabo, Mexico, but receives repeated delays and denials. Is this case headed for the recycler?
http://elliott.org/the-troubleshooter/50618/
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When Wayne Mostek rents a car in Portugal through Rentalcars.com, two extensions and two credit cards equal a double-payment problem.
http://elliott.org/the-troubleshooter/50614/
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The Desert Trip Concert, scheduled to take place at the Coachella Valley Music & Arts Festival in October, is expected to be a very big draw for fans of classic rock music, such as Amy Arevalo. She made a booking on TripAdvisor to stay at Indian Palms Country Club & Resort in Indio, Calif., two miles away from the concert venue, in order to see the concert.
http://elliott.org/advocate-this/tripadvisor-booking-canceled-to-raise-the-price-for-future-customers/
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Estelle DeFord’s story is an all-too-common one on this site, of a traveler forced to cancel a trip and seeking a refund from a travel company in vain. She has asked us to get her money back from her travel insurer, Allianz Global Assistance, after Allianz denied her claim for a recent trip she was forced to cancel.
http://elliott.org/case-dismissed-2/this-case-tugged-at-our-heartstrings-until-we-saw-the-paper-trail/
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When a DirecTV dish damages Dianna Bush Nix's roof, the company agrees to pay her for the repairs. But more than a year later, why is she stuck with a $3,695 bill?
http://elliott.org/problem-solved/50559/
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Have him in circles
30,724 people
LaTrice Bennett's profile photo
Walter Nock's profile photo
funny lands's profile photo
Anuar Tlegenov's profile photo
Trevor K. Nelson's profile photo
Teddie Miller's profile photo
Dawn Baker's profile photo
Rose McEwan's profile photo
Josh McDade's profile photo
Work
Occupation
Ombudsman
Employment
  • National Geographic Traveler
    Ombudsman, present
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Orlando, FL
Previously
Vienna, Austria - New York - Berkeley, Calif. - Irvine, Calif. - Long Key, Fla. - Key Largo, Fla. - Port St. Lucie, Fla. - Hamburg, Germany - Frankfurt, Germany - Claremont, Calif.
Story
Tagline
Consumer advocate
Introduction

Christopher Elliott is a consumer advocate and journalist.

Elliott is National Geographic Traveler magazine’s reader advocate and writes the nationally syndicated Travel Troubleshooter column, which appears in more than 50 U.S. newspapers and Web sites.

He also writes the weekly Navigator column for The Washington Post and has a travel blog and consumer advocacy blog.

Education
  • University of California, Berkeley
  • University of California, Irvine
Basic Information
Gender
Male
Relationship
It's complicated