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Christopher Elliott
Works at National Geographic Traveler
Attended University of California, Berkeley
Lives in Orlando, FL
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Christopher Elliott

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The truth about JetBlue's new luggage fees

If you ever doubted the devil was in the details, consider JetBlue's new luggage fees, announced this week. The airline said it would start charging for checked bags last year, but declined to provide details. Now it has.
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Christopher Elliott

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Declare your Independence from absurd scams

America is at the same time a great country with brilliant people and one with too many gullible consumers.
America is at the same time a great country with brilliant people and one with too many gullible consumers.
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12 simple ways to save on summer vacation

It’s vacation time!

Well, at least for most of us. Unfortunately, some destinations are more popular than others and are almost guaranteed to come with high price tags on accommodations, not to mention large crowds.
Taking a summer vacation doesn't have to break the bank if you follow these 12 tips for saving on your summer vacation.
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Travelers to TSA: It’s payback time

TSA screening is humiliating.

You take off your shoes and your belt. You tolerate the pat-downs and scanners that penetrate your clothes. Some us have the personal contents of our luggage laid bare for the world to see.
TSA screening is humiliating. TSA screening is humiliating. You take off your shoes and your belt. You tolerate the pat-downs and scanners that penetrate your clothes. Some us have the personal contents of our luggage laid bare for the world to see.
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Which video streaming service is best?

Choosing a video-streaming service that’s a good fit for you is no easy task.
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Selfie stick ban points the lens at rule-breakers

Can we all think back to the prehistoric days of travel when, if we actually wanted to be in a picture, we had to have someone else take it for us?

Those days are gone. With the rise of cell phone cameras and selfie sticks, we can now take and be in the picture.
Can we all think back to the prehistoric days of travel when, if we actually wanted to be in a picture, we had to have someone else take it for us?
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Waiter, there's a cruise nightmare in my soup

Dan Bergsvik and Don Hastler booked a 21-day cruise with Holland America for a January voyage from San Diego to Hawaii and back on the Holland America Veendam. They got a nice cabin with a veranda and set sail.
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With caution, ID theft can be avoided on trips

With so many people headed for vacations in the next couple of months, it seems like a good time to share a scary thought: Travelers are favorite targets for identity thieves.

Why? We make for easy marks. We leave trails behind us by allowing mail or newspapers to accumulate. We post details online that make it clear we’re far away and no one’s home. We drop our guard when vacationing.
With so many people headed for vacations in the next couple of months, it seems like a good time to share a scary thought: Travelers are favorite targets for identity thieves.
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Smaller carry-on bags are coming — here's what to do

Mark Nevelow isn't worried about the new airline carry-on luggage standards everyone's talking about.

That's because he just spent $99 on a new, smaller bag — a MobilePro backpack that fits under his seat. "I heard about the proposal," he says. "I'm not concerned. With this backpack, it won't affect me."
Mark Nevelow isn't worried about the new airline carry-on luggage standards everyone's talking about. That's because he just spent $99 on a new, smaller bag, a MobilePro backpack that fits under his seat. "I heard about the proposal," he says. "I'm not concerned. With this backpack, it won't affect me."
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Billed twice by United Airlines for my baby

It costs approximately $245,000 to raise a child these days. It’s going to be $800 higher than that for Jacque Cuenca because United Airlines is apparently charging her twice for an infant ticket.

Gee, your daughter's barely old enough to reach for your wallet and already the money is flying out of it.
It costs approximately $245,000 to raise a child these days. It’s going to be $800 higher than that for Jacque Cuenca because United Airlines is apparently charging her twice for an infant ticket.
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4 travel hacks for the budget-minded

Exploring the world can easily add up to some big bills, but it is also possible to catch all the sights and learn all about local culture on a tight budget. Whether you work along the way or are just trying to vacation on the cheap, you can have a great experience without breaking the bank. Certain destinations cost less than others, but you can make any trip affordable by following some money-saving tips.
By doing your research, calling before you book, living like a local, and traveling off season, your can stretch your travel budget.
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A "unique and complicated" request for a refund

Eric Dale cancels his return flight from Honolulu after his chartered flight breaks down. Why won't United airlines offer a refund?
Eric Dale cancels his return flight from Honolulu after his chartered flight breaks down. Why won't United airlines offer a refund?
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Ombudsman
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  • National Geographic Traveler
    Ombudsman, present
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Currently
Orlando, FL
Previously
Vienna, Austria - New York - Berkeley, Calif. - Irvine, Calif. - Long Key, Fla. - Key Largo, Fla. - Port St. Lucie, Fla. - Hamburg, Germany - Frankfurt, Germany - Claremont, Calif.
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Consumer advocate
Introduction

Christopher Elliott is a consumer advocate and journalist.

Elliott is National Geographic Traveler magazine’s reader advocate and writes the nationally syndicated Travel Troubleshooter column, which appears in more than 50 U.S. newspapers and Web sites.

He also writes the weekly Navigator column for The Washington Post and has a travel blog and consumer advocacy blog.

Education
  • University of California, Berkeley
  • University of California, Irvine
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Male
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