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eClinicalWorks
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Hear from John Lynn of HealthcareScene how communication, training, and engagement are keys to making full of use healthcare tech today in this blog post: http://ecw.co/2hNJwbO
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Grove Medical Associates’ Dr. David Weinstock believes that daily health monitoring is important when it comes to patients’ health. Read his interview with Erin Dietsche to learn more: http://ecw.co/2i5Je0w
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eClinicalWorks

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Happy Halloween from eCW employees to you! #Halloween
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it is over.
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The sun has risen on last night’s Sunset Celebration! Back to demos and networking. Keep on, Sunday strong! http://ecw.co/2ezQbGo #eCW16
It’s back to breakouts, panel discussions, product demonstrations, networking, and filling in those gaps in your eCW knowledge base. Welcome to Sunday!
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How many folks does it take to get to 100M steps? Well, our top three attendees alone are over 200K! Keep moving #eCW16! #healow
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The eCW Podcast team gearing up for our 3PM podcast! Here's podcast warrior Charlie suiting up for his 15 minutes of media fame! #eCW16
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Make it a Healthy New Year 2017! Add a daily walk. Drink more water. Choose fresh fruits and vegetables. And connect with family and friends for the encouragement to make those changes last.
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Check out our recap video of the 2016 National Conference! Now onto 2017! http://ecw.co/2g2zq7r
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Safe travels home to all who attended our National Conference. We miss you already. Remember our 3PM stretch? http://ecw.co/2eowvcE #eCW16
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From everyone behind the social media wall, thanks to all who looked inward and posted selfies this weekend! #eCW16
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Who likes prizes? Winners of the #eCW16 and #eCWSelfie contests will be announced today at 4pm!
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eCW customers keeping the magic rolling on Day 2! And what’s this about a Sunset Celebration at 6:30PM?! Midday blog http://ecw.co/2exmtlx
As impressive as the opening of our conference was on Friday, the continuing enthusiasm of Day 2 is more impressive still. See the midday highlights of Day 2.
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2 Technology Dr Westborough, MA 01581
2 Technology DriveUSMassachusettsWestborough01581
(866) 888-6929eclinicalworks.com
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2.8
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14 reviews
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Kevin Hankins's profile photo
Kevin Hankins
4 months ago
In terms of the products they offer, eClincialWorks (eCW) offers virtually a full suite of products that are helpful in doctor's offices, dentist's offices, FQHCs, rural health centers, and the list goes on. I've been to over 30 sites, and even seen state-wise agencies that have implemented eCW continue to practice medicine in a very efficient, safe, and productive manner. HOWEVER, practices/facilities often have a misconception about the amount of *proper* setup required to reach such a point of success. A lot of the issues that you hear about are a result of things that could have gone better during the implementation process. My 1-star deduction comes from the customer service standpoint; you will really get mixed bag -- depending on *who* you talk to, will strongly affect your customer experience. My best piece of advice is to request people who are going to communicate effectively to you. This applies just about anywhere, but I REALLY want to emphasize that. :) As a consumer, you will want to be absolutely sure that you are receiving the most up to date information from eCW regarding your setup. The reason eCW is so affordable is that it requires your local staff to truly buy into the training and system setup process. Pro: you will be able to use the system to its full extent. Con: You actually have to sit down once and make your custom templates, etc. The most successful places I've seen are when the go-to manager/administrator has the adaptability to put on a "Project Manager" hat and rock it. Change management will either be your biggest motivator or road-block to success!
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Naomi Scott
6 months ago
There site NEVER Works they suck big time. Being tring now for over 2 weeks and Can NEVER get my messages from my DR. They should stop acting like Congress and DO YOUR JOB
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Scott Runde
10 months ago
Started download and made breakfast, when I returned, it still wasn't downloaded. Can't find a way to use on my desktop and won't blow up my phone's memory with this Bloatware ! Sad in the 21st century and we have to use smoke signals to communicate. eClinicalWorks ----- heap.... big..... trouble ------ Byeeee!
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2KRW
9 months ago
Your patient portal at Mt Auburn Hospital is, quite frankly, useless. It's very, very slow and maybe after a dozen failed attempts I'll gain access. Please fix it!
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Stan Burns
8 months ago
I have yet to be able to log on. Several months have passed, several attempts have been made. Most UN-user friendly app I have ever encountered. Have no use for you. Go away and leave me alone.
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Scott Bartlett
6 months ago
User of ecw's emar here (ie not complaining about the patient portals altho those seem to never work either). I have had nothing but issues with ecw, the amount of server bandwith required to move such tiny amounts of info is insane. Why are we loading the templates and the data fields each time I refresh, theres only so many "pages" in ecw, store them locally and populate the fields from the database, cut down significantly on bandwith. Also the requirements to have outdated (and thus security risk) versions of internet explorer installed is also obscene, fork chromium and make your own lightweight browser to base this off of. Seriously I think you guys may have the dumbest coders out there, not saying their stupid, they just lack all common sense, and either you dont have in house testers, or their just as blind to how you actually need to use your system. First place for stupid thing, the document saving system, ill have documents fail to save back to the remote server, document is still loaded in my temp files, ecw is aware it failed, gives me a warning document failed to upload, most programs I use will give you an option to retry, but not ecw, second you click okay the local temp file is deleted. I get around this by when the system tells me the upload fails I go into my temp folder, grab the document and copy it to my desktop, then I click okay on the warning and let ecw do its stupid, then I delete the original on the server and reupload my temp file. Second place for dumb things is the whole fax module. Not automatically adding a 1 to a fax number thats going stateside, seriously, how hard is it to code to check for a 1 and add it if needed (answer not very hard at all), or you know, just automatically add it if needed, but scott international calls, here already solved that, give me a checkbox to select international and give me a different number box to enter it. The crowning achievement of stupid in the fax module is apparently I have to add the dashes in phone numbers when faxing from ecw. Let that amount of stupid sink in for a second. So i figured, hey maybe its an international standard to write numbers that way, guess what, it can vary from country to country, in fact even regions in country's may write numbers differently. If for some reason having the dashes makes coding easier than overlay the dashes and have me fill the numbers in between (like how most forms online work). But forcing it to have to be added when theres no rational reason for doing so is dumb, in fact lots of programs code to ignore dashes because the system is gonna take the raw number and format it properly on its own. If your in the market for emar software ecw is not the program your looking for, apparently they use coders who dont understand the concept of regular expressions, or you know loading templates locally and filling in the data from a remote template. Nope lets just load the whole template and everything else each freaking time you reload.
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Rich Wikander
5 months ago
Time & time again I've tried to access information. With the exception of the first time I've never been successful. No help from my Doctors office. This system is useless.
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Jaykishan Mehta
12 months ago
Very well maintained software, that covers as much as possible aspects that a practice as well as a physician would require.