Currently accepting applications from cities all over the world to host a hackathon. Cities accepted to the 2015 Global hackathon event will be announced May 1, 2015.
Calculating your NPS starts with asking your customers one question:
“On a scale of 0 to 10, how likely are you to recommend this company’s product or service to a friend or a colleague?”
Customers who give you a 9 or 10 are promoters, 7 or 8 are passives and 6 or below are detractors.
Your NPS equals the percentage of promoters minus the percentage of detractors.
- djchuang.comStrategy Consultant, 2009 - present
- Worship Leader MagazineNetwork Developer, 2010 - 2012
- Leadership NetworkDirector, 2006 - 2009
- L2 FoundationExecutive Director, 2000 - 2009
- American Bible SocietyManager, 2000 - 2006
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