Profile

Cover photo
Verified local business
Defender Industries, Inc.
Marine Supply Store
Today 9AM–5PM
19 followers|815,598 views
AboutPostsPhotosVideos
Contact Information
Map of the business location
42 Great Neck Rd Waterford, CT 06385
42 Great Neck RoadUSConnecticutWaterford06385
(800) 628-8225defender.com
Marine Supply Store, Boat DealerToday 9AM–5PM
Wednesday 9AM–5PMThursday 9AM–6PMFriday 9AM–6PMSaturday 9AM–5PMSunday 9AM–3PMMonday 9AM–5PMTuesday 9AM–5PM
Google+ URL
People
In their circles
1 person
Have them in circles
19 people
Lahcen Bensoltana's profile photo
Separ of the Americas, LLC's profile photo
Kate Pigulevskaia's profile photo
Роман Малютин's profile photo
Wayne Howard's profile photo
West Marine's profile photo
Rio Grande Guide Service's profile photo
Pierre Mitham's profile photo
mike hogan's profile photo
Write a review
Review Summary
4.2
14 reviews
5 star
10 reviews
4 star
No reviews
3 star
1 review
2 star
No reviews
1 star
3 reviews
"As good as an online marine supply store gets."
"Great selection and better prices than anyone else within a reasonable distance."
"Their customer Service is absolutely outstanding."
Photos
Scrapbook photo 2
Scrapbook photo 3
Scrapbook photo 4
Scrapbook photo 5
Scrapbook photo 6
Upload public photo
Your Activity
All reviews
Mr Patrick Patrick's profile photo
Mr Patrick Patrick
a month ago
Their customer Service is absolutely outstanding. Tina Pellegrini and I have been working together for several years now and she is the best. I had a major electronics purchase to make and they were unable to match the price and I actually felt guilty buying it elsewhere. She spoke to their buyer and they were unable to come close, surprising given their volume. Every other time they have been competitive. I enjoy doing business with her and would characterise my self as a loyal Defender customer and I am in Canada although my yacht is in the US.
• • •
Chris Albert's profile photo
Chris Albert
2 months ago
Great selection and better prices than anyone else within a reasonable distance. Their annual spring warehouse sale is definitely worth the trip, but it is a mob scene!
Stanley Thal's profile photo
Stanley Thal
11 months ago
I am an old Professional Capt who has delt with Sheldon way back in New Rochelle in a dank warehouse then "upgrade" to the grocery store and later to the "big move to the boonies" with young Steven. Defenders was a pioneer in wholesale quality Marine stuff and cutting edge technology and while I have a Port Supply discount at West and industry trade discount Hamilton and Jamestown I usually get my best prices at Defenders. I try to be a thrifty sonofabitch!
• • •
Christine Donovan's profile photo
Christine Donovan
a month ago
Great store for all of your boating needs!
Floyd Feather's profile photo
Floyd Feather
in the last week
It bothers me to have to write this review, as I've been very happy with every interaction with Defender -- up until today. Defender has been my go-to for a long time, having better prices than most of the competition, and carrying a large selection of high quality products. I'm in the market for a new RIB dinghy, and after deciding on a product after doing some research, I looked at Defender first, and they carried the Mercury RIB that I wanted. I also called around to some local dealers closer to home (Long Island), who were both less expensive, but had to order the RIB with a week delivery time. I need it for the end of this week, and with my work travel schedule, it just made sense to make the 2 hour drive to Defender and buy it since they had it in-stock. I made the 130 mile drive today, and after getting caught in unexpected traffic, and then getting in to a small fender bender on the way, I arrived at 2:45, just before they closed at 3. I went right to the inflatables section, and gave the associate the model information of the RIB I wanted to purchase. He confirmed it was in-stock, and then advised that they were closing and he wouldn't have time to complete the sale. I asked if he would be able to find someone else to handle the transaction for me, he called another gentleman over (may have been a manager) who also advised that I would have to come back another day. Don't get me wrong, I understand that I arrived late and that these folks have families to get home to, etc. With that said though, I wasn't coming in to buy a $20 part and asking them to stay late for assistance. I was there to spend $2000. I am beyond frustrated because I have been a loyal customer, having spent thousands of dollars there in the last nine months. I can guarantee after this experience that I will be taking my business to any place BUT Defender going forward.
• • •
David Woodbury's profile photo
David Woodbury
5 months ago
The help at the fender was really good but the prices have got to come down a heck of a lot the prices have to be competitive with other places when you're working on a shoestring budget or trying to work on boats you can't do with high prices all of the time
Ted Baldwin's profile photo
Ted Baldwin
a year ago
As good as an online marine supply store gets. In my experience, it has a comprehensive selection of items, flawless service, VERY fast delivery, and prices that are as low - or nearly as low - as any competitor. If you are lucky enough to live within driving distance, you have two options; either order online or buy in person. I have had a pump fail midweek on a cruise, ordered the part on my ph9one, and had it waiting for me at the dock when I gather back!
Kristofer Boutin's profile photo
Kristofer Boutin
4 months ago
Horrible customer service - Bad attitude all the way up the owner of the company !!

Stream

In their circles
1 person
Have them in circles
19 people
Lahcen Bensoltana's profile photo
Separ of the Americas, LLC's profile photo
Kate Pigulevskaia's profile photo
Роман Малютин's profile photo
Wayne Howard's profile photo
West Marine's profile photo
Rio Grande Guide Service's profile photo
Pierre Mitham's profile photo
mike hogan's profile photo

Defender Industries, Inc. hasn't shared anything with you.

People are more likely to share with you if you add them to your circles.