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CSG International
Business Support Solutions to Help You Accellerate Business--Anywhere.
Business Support Solutions to Help You Accellerate Business--Anywhere.

CSG International's posts

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Now on FCW: Paul Nguyen from CSG Invotas on "Burning down the legacy #Security Operations Center"

[News] First @Telstra customers live on our #enterprise #billing and #mediation solution. “The flexible capabilities of CSG’s billing system will help our enterprise business grow and evolve,” said Leo Gagic, Executive Director of Billing and Credit Management at Telstra. More at:

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Global survey reveals the type of support businesses want from their #CSP in the digital future.  Read what MachNation analyst Steve Hilton has to say about the results as a guest author on the CSG Insights Blog:

[News] Wave #Broadband selects CSG for comprehensive customer care and #billing solution. Under the new five-year agreement, we will deploy and manage a billing solution for Wave that will support all #video, #voice, and #data subscribers across residential, small business, and enterprise customers. Read the full announcement at:

[News] Exatel S.A., one of the largest voice transit carriers in Poland chooses CSG Assure to improve #voice #quality and the #customer experience. Read the full announcement here:

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Are #cable and satellite customers ready for a more "Uber-like" experience?  CSG's new survey results say yes.  The CSG Insights Blog explores the results and their implications for cable: 

Through an independent research firm, CSG International polled nearly 400 consumers of #cable and #satellite communication services on their experience of a #technician visiting home. Download your complimentary results report to explore the balance between #technology and in-person interactions.

North American #BPO provider selects CSG to improve customer interaction management. "CSG CCX allows interactive messaging customers to develop, maintain, and implement custom call flows and applications with any degree of CSG staff support they require". Read the release:

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Latest blog in our Business Services Global Survey is out!  #CSPs - read what your customers said via Mach Nation analyst Steve Hilton: 

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[News]@cableONE, one of the ten largest #cable operators in the U.S. is now in production with CSG’s next-generation customer care and #billing solution. Our innovative platform allows Cable ONE to utilize a single desktop for total control of customer requirements including quote-to-cash, integrated provisioning, #workforce management, #revenue management, and collections processing. More at
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