yet when i say i will give HONEST feedback, they say i'm extorting them according to Ebay's nonsense T&C's. They say i'm demanding "additional services and products in exchange for positive feedback".
They already admit they "disappointed me", and then they have the gall to say "it would have been worse if we shipped the broken item to you"...
yeah? so what? "it could have been worse" is not making things better for your customer !
i don't' want a refund, i HAD money, i gave it to YOU.
i wanted the item, and you think giving me my own money back, admitting you disappointed me, and citing how "it could have been worse" deserves positive feedback ?
i have asked for HOW they will correct their mistakes, and made no demands for anything more than what they offered and i initially paid for, and so far they want to take the stance I'M the once being unreasonable ?
So far they haven't offered to get more stock of the item, or offer me a similar item of similar value, etc...nothing.
i said i'll give honest feedback, one way or another, and if they want positive feedback it's up to them to earn it.
we'll see where this goes....
Ebay store owner says they wanted to refund the money immediately because they didn't want to "hold a customer's funds".
then he says they can get a new order of the item in 7-12 business days. i asked why they simply didn't communicate that to me, as i would happily wait (i obviously want the time).
He then offered to get the item, and make me a 10% discount offer, which i propose i accept.
what on earth are you talking about?
how does "no feedback" make any sense?
if nobody gives honest feedback about negative experiences, the store ends-up with 100% positive feedback, defeating the entire purpose of a rating system.
they refunded me without even asking me, didn't offer any choices and dictated i should give them good feedback.
and that makes ME the dick ?
they weren't "polite and upfront". he decided to refund me immediately without telling me, because he decided it wasn't worth "waiting 7-12 days" for a replacement item.
i told him i would be happy to wait, IF he included me in that knowledge. but no, he didn't bother telling me, so the option to wait and get my item wasn't mine to make.
He wasn't polite about accusing me of extortion while HE actually did the extorting, and he gave me ZERO options.
when i asked for solutions, they accused me of "extorting extra services and products" which are against Ebay's T&C's.
i made no such extortionate demands.
i asked how are they going to remedy the problem.
they are the store, they are the ones supposed to be offering me solutions the their problem. not demanding i accept the only solution AND feign happiness about it with "good feedback".
that's threatening me.
No jail time, ZERO.
I spoofed my IP and used a seperate email to test out a problem my friends were telling me about and its true. Feminists in the White House are deleting signatures to this petition that allows women to face rape charges for forced envelopment.
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