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CHOICE Australia

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ALDI has been left red-faced after a customer posted a photo of its shoe deodoriser with a peeled off label revealing a repackaged deodorant from Coles: https://goo.gl/kHY5yT

ALDI said they've withdrawn the product from sale and they have identified the cause of the problem.

Would this make you think twice about shopping at ALDI?
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Authentic Turkish BakeHouse's profile photoMichael Barry's profile photoDaniel Higginbottom's profile photo
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+Michael Barry The item is actually a shoe deodoriser and not a women's anti perspirant. Power Force was re-using surplus anti-perspirant bottles and filling them with its own deodorant. Only the container was repurposed, the contents are exactly what it says on the Power Force (outer) label.

I get why customers were confused, but Aldi wasn't swindling anyone. It was selling accurately labeled products in a repurposed bottle.
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CHOICE Australia

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Did you know you could recycle paint? Find out how here: https://goo.gl/AAT1M8
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CHOICE Australia's profile photoTom Hume's profile photoMike Stevens's profile photo
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Without being quite as abrasive as the dude above, I agree with him. Many will see the image, and act on it, without bothering to click through to the article. 
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CHOICE Australia

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New figures show consumers are turning their back on caged eggs, with "free range" egg sales on the rise: https://goo.gl/zP7G3B

However, CHOICE is urging consumers to be wary of "fake" free range eggs and check their favourite brand with the CluckAR app before paying a price premium: choice.com.au/cluckAR

You can also find out which free range eggs to buy here: https://goo.gl/veyCb8

Which eggs do you buy?
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Karl Smith's profile photoLes Haslar's profile photoPeter Billing's profile photoGrzegorz Karwowski's profile photo
4 comments
 
I don't really care whether a chook has 7 square meters or 5 (2000 hens per ha) for itself. I just don't want to eat eggs from the bird that spends all its life in a cage. That should be illegal.
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CHOICE Australia

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We'd like to thank all our supporters and followers for helping us make a difference in 2016.

With your support, we:
- Launched Australia’s first mass incident report on Thermomix
- Boycotted false free range eggs
- Called out the nuisance callers
- Ditched pre-selected ticks on all major airlines
- Wiped out shonky flushable wipes claims
- Exposed oregano food fraud, and more!

But there's still plenty more work to be done in 2017 so share this post and sign up for free as a CHOICE campaign supporter: choice.com.au/campaigns
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Meet Michael, a CHOICE member since 1966.

Michael has had his Astor clothes dryer for 40 years. How long have you had yours for?

Hear more stories from our members here: https://goo.gl/H4Jzia
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colin mcdermott's profile photo
 
I can remember our dryer when I was a kid. I used to pull my shirt over the front and have all the hot air blow on my chest. I loved it, still working today 35 years on. (can't remember brand I will look it up).

Why can't all machines last 40 years. I reckon that we should have a refund tax if a machine lasts less then 10 years to pay for it's disposal. 
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CHOICE Australia

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Have you been timed out when booking your flights online?

CHOICE's super complaint into the airline industry found that travellers would be timed out before they can finish reviewing the Terms & Conditions: choice.com.au/playfare

It also reveals that excessive cancellation fees, a lack of redress when flights are delayed and cancelled, and other unfair terms and conditions are the norm in the industry.

It's time for the airline industry to #PlayFare: choice.com.au/playfare
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Kobe Montana (Dr.)'s profile photoSilvio Greter's profile photo
2 comments
 
Its about time to get them sorted 
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CHOICE Australia

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Do you have any of these garlic breads at home?

George Weston Foods has recalled a range of frozen and chilled garlic breads from Woolworths, ALDI Australia, FoodWorks, Foodland and IGA Australia due to the presence of foreign matter (plastic): https://goo.gl/qqT9IW

Consumers with these products can return it to the place of purchase for a full refund.

Find out if you have one of the recalled products here: https://goo.gl/qqT9IW
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Authentic Turkish BakeHouse's profile photoEnd of lease cleaning Sydney's profile photo
2 comments
 
thanks for your information!
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CHOICE Australia

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Family retailer Best&Less is spruiking payday lending both in store and online, taking a cut for every customer who signs up: https://goo.gl/j0zZBq

The lender, Capfin Australia, slugs borrowers with an annual interest rate of 48% plus an establishment fee of up to $400.

In 2015, CHOICE gave the entire payday lending industry a Shonky Award: https://goo.gl/TRp91D

What do you think of Best&Less promoting payday loans?
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Michael Barry's profile photo
 
What can I say?
"Less than Best."
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CHOICE Australia

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CHOICE is aware of people reporting that they've been badly burnt after using Banana Boat sunscreens: https://goo.gl/u5mNYl

Last year, CHOICE tested six SPF 50+ sunscreens and found that four failed to meet the stated sun protection factor (SPF) claims on pack: choice.com.au/spf

Have you suffered burns after using a sunscreen? Tell us in the comments below.
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Kamal Tailor's profile photoMathias Smith's profile photo
2 comments
 
How old was the suncream? how was it stored? had it been exposed to heat? (ie in a hot car), How long after applying before entering the water, and how long did they spend in the water? many factors contribute to the effectiveness of suncream, many of which are out of the manufacturers hands. Understanding these should be up to the consumer, just because it says 4 hours water "resistant" on the label doesn't mean you can spend 4 hours in the water with the same results.
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CHOICE Australia

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Last year, the ACCC has received over 20,000 complaints about consumer guarantees, with more than a quarter around returning electronics and white goods to retailers: https://goo.gl/Wo21cs

Some of the common statements made by retailers are:
- “Sorry, the warranty on your product has expired”
- “You’ll have to take it back to the manufacturer”

Did you get a faulty product this Christmas? Make sure you know your rights: https://goo.gl/u0oMq7
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Lloyd Talbot's profile photo
 
How about your one sided " report into Australian honey" 
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CHOICE Australia

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Preliminary results from an Australian Automobile Association's study has found that some cars use up to 35% more fuel than claimed, adding hundreds of dollars into the annual petrol bills: https://goo.gl/sZ4ju0

Following the Volkswagen diesel gate scandal, the study tested popular vehicles in ‘real world’ driving conditions rather than in a lab.

Last year, CHOICE has found that fuel efficiency claims on windshields of 53 cars sold in Australia understated their real-world performance by an average of 17%: https://goo.gl/g0gjcR

Do you trust fuel efficiency labels?
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Gordz's profile photoKevin Franklin's profile photoAndrew Lyons's profile photocolin mcdermott's profile photo
4 comments
 
+Andrew Lyons I agree there is no way to standardise a test and have it comparable to "wild" conditions (as these will vary per motorist).

However what annoys me is how the testing is done so that it is totally unreal.
For instance there is only 1 person in the car. Ok this is probably true for most journeys but I reckon the average number would be closer to 2 people.
The spare tire is removed! this is normally in the car.
The car has no other weight in it.

I'm glad we have a standard test for all cars. I am. I just want it a little closer to the mark to match actual driving conditions as much as possible. I know we won't get there, but they can do better. 
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CHOICE Australia

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CHOICE is making a super complaint to airlines following a six month investigation, and calls for the industry and ACCC to respond. choice.com.au/playfare

Our report reveals that Australian airlines have systematically breached the Australian Consumer Law by displaying no refunds sign at the online checkout and ripping consumers off with excessive cancellation fees.

Read the full report: choice.com.au/playfare
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Patrick kian's profile photo
 
It's a bloody joke how they can do this.
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News from Australia's leading independent consumer organisation
Introduction
CHOICE is Australia’s leading independent consumer organisation. We conduct product reviews and tests in our state-of-the-art labs to empower consumers and we campaign to promote consumer rights. We are funded solely by our community of 180,000 members.
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