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chetan c
Works at Ozonetel
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chetan c

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Currently in India, its sexy to run a startup. But there is a small catch. You have to fit the narrative. 1. The younger, the better. In fact it will help if you are a drop out. 2. You should be building something in the B2C ...
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chetan c

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IVR Speech Recognition- KooKoo can now hear you
When we acquired Yantrasoft , the goal was to integrate their speech capabilities into the core KooKoo platform so that KooKoo developers can start building speech applications. We took a first step towards that goal today with the release of a new KooKoo t...
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chetan c

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If you are using Zendesk, then you are in luck. The world's best cloud call center is now available in the Zendesk app store.  Proper communication is most important for the success of your sales and support teams. It becomes...
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chetan c

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Cloudagent Call Center Integration with Sugar CRM
If you are using Sugar CRM, then you know how important proper communication is for the success of your sales and support teams. It becomes all the more imperative to have a call center system which properly integrates with your CRM to assist you with the r...
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chetan c

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Predictive Dialers-Pros and Cons
Dialers are an integral part of an outbound call center. They improve the agent performance manifold and are an indispensable tool. There are many kinds of dialers and these include predictive, progressive and preview. And just like any thing, we have to be...
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chetan c

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What should be your product’s selling plank and how to convey it? Is it the overall value proposition? Do you drive fear in your customers on what they are missing out & how competition is doing better using this product?...
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chetan c

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If you are using Salesforce, then you know how important proper communication is for the success of your sales and support teams. It becomes all the more imperative to have a call center system which properly integrates with ...
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chetan c

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Screw the Unicorns Pardon my French, but the way that every other startup story talks breathlessly about Indian startups that have achieved ‘Unicorn’ statu
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chetan c

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Cloudagent Call Center Integration with Zendesk
If you are using Zendesk, then you are in luck. The world's best cloud call center is now available in the Zendesk app store .  Proper communication is most important for the success of your sales and support teams. It becomes all the more imperative to hav...
If you are using Zendesk, then you are in luck. The world's best cloud call center is now available in the Zendesk app store.  Proper communication is most important for the success of your sales and support teams. It becomes...
1
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Introduction
Principal Architect at Ozonetel. Love tech. Working on KooKoo right now to make telecom easier in India
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Gender
Male
Work
Employment
  • Ozonetel
    Principal Architect, present
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