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Charles Gabus Ford
Ford Dealer
Today 8AM–6PM
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Charles Gabus Ford

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The #Ford #Focus is so much fun to drive! Come in to test drive this new 2016 Focus 
Color: Oxford White | Engine: 1.6L 4 cyls | Mileage: 0 Miles | Body Style: Sedan
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Hey! That looks Just like my 2014 Ford Fiesta. :-)
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Charles Gabus Ford

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Need another reason to get a Ford Focus? #driftmode http://bit.ly/29pT3Hb
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Charles Gabus Ford

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Is your dog a doppelganger of your car? http://bit.ly/28TyEJY
Is your dog or your car your best friend? Watch our furry friends take a spin around the Ford Barking Lot.
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Charles Gabus Ford

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Read up on the 2017 #Ford #Fusion. It might surprise you! http://bit.ly/1UpKqGW
No one really cross shops a Ford Fusion and a BMW 3 Series. But now that we know it has a tire stomping 380 lb-ft of torque and costs under $34,000, could this new Ford Fusion Sport be the affordable, German-slaying American sedan we’ve been waiting for?
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Charles Gabus Ford

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Put some excitement in your drive with the #Ford #Fusion!
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Charles Gabus Ford

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Prepare for your next adventure with #Ford
http://bit.ly/1Om4WLM
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Charles Gabus Ford

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With 3 options of EcoBoost engines, there's no wrong choice when it comes to the #Ford #Fusion 
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Charles Gabus Ford

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This new 2016 Ford Focus is a steal! Don't miss out! http://bit.ly/29u936T
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Charles Gabus Ford

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Ford GT on the track 
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Escape the heat this summer and go exploring! #Ford #Escape 
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Catch this first look of the #FordFusion Platinum and tell us what you think in the comments

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Charles Gabus Ford

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This nearly new #Ford #Explorer is available for a fabulous offer!
http://bit.ly/1T1nxM0
Color: Blue Jeans Metallic | Engine: 3.5L V6 | Mileage: 8117 Miles | Body Style: SUV
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Contact Information
Map of the business location
4545 Merle Hay Rd Des Moines, IA 50310
4545 Merle Hay RoadUSIowaDes Moines50310
(515) 270-0707gabusford.com
Ford Dealer, Auto Body Shop
Ford Dealer
Auto Body Shop
Auto Repair Shop
Car Dealer
Truck Dealer
Truck Repair Shop
Used Car Dealer
Today 8AM–6PM
Saturday 8AM–6PMSunday ClosedMonday 8AM–8PMTuesday 8AM–8PMWednesday 8AM–8PMThursday 8AM–8PMFriday 8AM–6PM
Charles Gabus Ford in Des Moines, IA, also serving near Urbandale, Clive, Waukee, Ankeny, West Des Moines, Altoona, Grimes and Johnston, IA is proud to be an automotive leader in our community. Since opening our doors over 60 years ago, Charles Gabus Ford has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase.

Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Charles Gabus Ford will professionally fit you into the automobile of your choice.

Charles Gabus Ford has a professionally managed Service, Collision and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Charles Gabus Ford offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (800) 934-2287 if you have any questions or comments.

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Have them in circles
55 people
Charles Gabus Ford's profile photo
CoolFords.com's profile photo
Ron Clark Ford and Jayco RV's profile photo
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Review Summary
4.2
124 reviews
5 star
86 reviews
4 star
11 reviews
3 star
3 reviews
2 star
5 reviews
1 star
18 reviews
"Gabus Ford had a great deal online on a low mileage '11 Escape."
"Service and parts department is oustanding."
"Good experience with my salesman and finance department."
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Curran Kingsbury's profile photo
Curran Kingsbury
2 months ago
The salesman, Austin, was great. I knew exactly what I wanted going there. He listened and knew what I wanted. I wanted a used crew cab pickup truck, preferably Ford. He didn't try to sell me anything else but that which was awesome. The finance lady, Brenda, was great. I wasn't able to get the truck I first looked at that I wanted. But the next day they made some magic happen and ended up getting an even better truck for around the same price and was even my favorite color. black! It was the quickest buying experience I've ever had and that was awesome!! Literally took an hour to an hour and a half at most altogether.
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Response from the owner - 2 months ago
Curran, thank you for the great review! I am happy to hear that Austin was listening and knew what you wanted during your purchase visit. We look forward to seeing you again. Best Regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707
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Cole Westphal
in the last week
James Carpenter was great. He helped me find exactly what I wanted and more. He was patient with my questions and easy to talk to. The car is fantastic, better than the one I traded in, for less than I was previously paying per month! I will be going back to Charles Gabus Ford for the rest of my future automotive needs! Good job guys and gals and thanks for the great service!
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reviews on you
2 weeks ago
Very disappointed with the service department at Charles Gabus. I came in to have some work done on my car and an oil change, replaced a part said it was fixed, picked my car up tested it and said nope still not fixed and the oil change wasn't done. Had to take my car back home because I sent my ride off so I had to come back, made another appointment they ordered another part said it was fixed came back to get my car and not only was the problem not fixed but now the airbag light was on and still no oil change. Yet again had to leave my car and come back. On the final visit picked up my car original problem still not fixed said that there was nothing more they can do per the Ford Tech line, airbag light was off excuse was the tech forgot to plug something in and still no oil change. I get out to my car and I have grease all over the seats,doors,floor mats,touch screen parts were not put back together correctly and he managed to damage trim parts inside of my car. I called in and threw a fit because I was tired of the way my car was treated was told they would replace the part he damaged and told me that he was the best tech they had well I would hate to see the worst tech. Came back to have the part fixed they damaged and asked for a 3rd time to do an oil change. Service called said my car was done and advised that they are cutting ways with me and that I was basically banned from the service department and that they wouldn't even bring my car up to the service bay and that they were going to leave it in the back with the key in it and I can come get it. (NO OIL CHANGE) Very poor service I wouldn't go back anyway because lord know what would happen to my car.
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Response from the owner - a week ago
I am very sorry to hear of your recent experience with our service department. If you would be open to contacting me at your earliest convenience, I would greatly appreciate the opportunity to further discuss your situation. I look forward to speaking with you and regaining your trust in our business. Please contact me at your convenience. Sincerely, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707
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Amanda Petersen
3 months ago
Was there for an oil change on 4/20 and everyone was so friendly. The service guys greeted me immediately and even opened doors for me, very unexpected and courteous! The asst manager who checked me in was very friendly, fast, and professional. The waiting area was clean and conveniently laid out so I could make a few phone calls semi-privately. My oil change and tire rotation didn't take long and to my surprise they even washed my car when they were finished! Gabus definitely left a great impression with me. These guys know what excellent customer service is!
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Response from the owner - 3 months ago
Amanda, thank you for sharing this great feedback with us.We feel our service department is what makes Charles Gabus Ford special.Reviews like yours help us to make sure that we're meeting the needs of our customers and were glad to hear that you were pleased with your visit.We look forward to seeing you for your next service appointment! Best, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707
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Bonnie Feldman
a month ago
I came in expecting to see a great deal I found online. It had sold. I instead was shown better deal. Jeff, Brad, and Daniel were all phenomenal at making sure that I understood every detail and was happy with every decision I made along the way. Brad was especially helpful, being gracious as well as very patient. My sisters and I were quite a handful asking lots of questions. Overall, I am confident with my choice. Thank you.
Response from the owner - a month ago
Bonnie, thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with Jeff, Brad, and Daniel. Enjoy your new vehicle! Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707
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Melissa Crall
3 months ago
I've used Charles Gabus for my last two oil changes and after today I don't think I will use them again. I took my car in about a month and a half ago to get the transmission looked at (mind you I have a 2014 Ford Focus). After 1000 miles it started having the same problems so I brought it back in. My car was going to take the majority of the day to fix so I had to leave it there. In all of my experiences dealing with service shops I have NEVER had to pay for a loaner car before especially just for a day. Today was not the case. I now have to pay 30 dollars for a rental car when the issue I am having get fixed is still under warranty. From now on any other issues I have with my car will be sent to a different Ford dealer UPDATE: When I got my car back this morning it was still dirty despite the websites GUARANTEE that my car would be clean and new...Not mention multiple things had been messed with in my car. To top it off not one person explained why my car was having the issues it was all they told me was what they did to it. Charles Gabus lost a loyal customer today and multiple of my coworkers and friends have said they will not go back to them after I was treated this way
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Response from the owner - 3 months ago
I am disappointed to hear our dealership was unable to provide the business you needed. We always aim for 100% customer satisfaction; however, it is apparent we have fallen short of this goal during your most recent visit to Charles Gabus Ford. We appreciate you taking the time to share your experience and leave this review. Reviews like this help highlight specific areas in need of improvement as we are continuously looking for new ways to improve our dealership. We'd like to do whatever it takes to regain your future business. Please contact me at your earliest convenience so that we can work together to resolve this issue. Sincerely, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707
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Scott Berning
2 months ago
Just traded on a 3/4 ton diesel pickup. Great experience with these guys. Salesman Jake Davis was excellent, very professional, intelligent and accomidating. Would refer him to everyone. Thanks again. I will be back!
Response from the owner - 2 months ago
Scott, thank you for the great review! I am happy to know that Jake was excellent, very professional, intelligent and accommodating during your visit. We look forward to seeing you again. Best Regards, Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707
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Michael Mcguire
a month ago
I was very impressed with my Sales Associate Austin. He was very helpful and did an excellent job explaining what a Certified Vehicle is and how it is a great value and piece of mind. Austin also answered all my questions with a great since of ease. My experience with the Sales Manager Mike was equally rewarding. He was very honest on what he would be willing to close on our deal. A+ to both Austin and Mike!
Response from the owner - a month ago
Michael, we appreciate you taking the time to leave us a great review! We are pleased to hear Austin and Mike did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sean Sellers General Manager ssellers@charlesgabus.com 515-270-0707