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The Celtic Manor Resort
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Contact Information
Map of the business location
Coldra Woods The Usk Valley, Caerleon Newport NP18 1HQ, UK
GBNewportNP18 1HQ
+44 1633 413000celtic-manor.com
Hotel
The Celtic Manor 5* luxury resort was the host venue of the 2014 NATO Summit and home of the 2010 Ryder Cup. It has been voted M&IT Best UK Hotel for the last four consecutive years.
 
The Celtic Manor Resort is one of Europe’s most prestigious destinations for business, golf and leisure. Situated in the beautiful Usk Valley, South Wales, Celtic Manor offers luxury on a grand scale. It has three unique and individual hotels, ten sumptuous new luxury lodges, two luxurious health spas and fitness clubs, six restaurants, three world class championship golf courses, an array of exhilarating activities and much more.
 
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People
In their circles
5 people
Have them in circles
150 people
Gary Kirrane's profile photo
Celtic Haven Self-Catering Holiday Cottages's profile photo
Main Event's profile photo
UpriseVSI's profile photo
Martyn With a Y's profile photo
Luke Allan's profile photo
Pravins Ltd | Cardiff's profile photo
Steve Mulvaney's profile photo
Kristin Olsen's profile photo
Make a Reservation
5-star hotel
$142
Book at Expedia.com
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Booking links sponsored. $171 incl taxes & fees
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Review Summary
4.1
128 reviews
5 star
68 reviews
4 star
25 reviews
3 star
17 reviews
2 star
8 reviews
1 star
9 reviews
High-end hotel with classy rooms, free WiFi and restaurants, plus golf, a health club and a spa.- Google
"Very nice room, friendly and helpful staff."
"There is no shelter over the ice rink to cover for when it is raining."
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Sophie Tolputt's profile photo
Sophie Tolputt
in the last week
My work had requested a vegan and gluten free plate of food for me at a corporate event. When it came to lunch, nothing had been prepared. When I was eventually given some thing, with only 5mins to eat it, it was some dry bread with just a couple of slices of cucumber, tomato and some of that nasty bitter frizzé lettuce. It was beyond poor for a 4 star resort. I was made to feel like a 2nd class citizen due to issues I have no control over. Unfortunately I have to visit this establishment due to work. I will always take my own food as they are completely inept when it comes to catering for such complex dietry requirements. Poor show Celtic Manor.
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Rebecca Watts
in the last week
Attended a friends wedding at the Chairman's Marquee. Venue was lovely, though path from carpark to the marquee could've been better lit. Marquee beautifully decorated, food good, staff polite. Drinks very expensive!
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Jude Latham-timmins
a month ago
After a very traumatic time over the Xmas and new year period I was treated to an over night stay with breakfast here , I was very excited as I just never do things like this, the hotel was nice and so was was the spa , gym and breakfast. So what was the problem I here you asking! At check in my partner was asked would he like any extras charged to the booking card or different card, he wanted to use a different card and a holding deposit was made on that card to cover the mini bar and parking etc .on check out my partner settled all extras on his card or so he thought!! A couple of days later I notice the hotel had taken monies out on my card which I had not authorised so I called the hotel and spoke to a guest relations manager (Dawn) who basically spoke down to me made me feel stupid and also implied that my partner had used my card !! She would not listen and expected me to know how the hotel booking system worked talking over me at one stage I had to ask her please would she just listen !!! The payment that the hotel took put my account over drawn something I haven't done before so I was very upset . I contacted my partner and after she had argued with me that my card was the only card they had she then admitted there had been a mistake and they did have the other card! So this is why I have marked down the hotel to the lowest score as this is how one staff member has made me feel , yes they have returned the money to my account but I still have to prove my bank charges to them and although my partner has had an email with a sort of apology they have not offered to compensate for ruining what should have been a lovely stress free treat at a difficult time , I'm sure a complementary stay , or spa day is not out of the hotels reach when a guest has been caused a lot of distress .
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Alan Addison
2 months ago
Have to stay here at conferences. Crap hotel. Charged me for mini bar I didn't have. Took 5 emails to get a refund. A common tactic. 25 minute queue to check in. 40 minute queue for breakfast. Threadbare towels. Really. Very expensive food which is average at best and poor value.
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Mark howell-jones
2 months ago
Had afternoon tea with my wife and an unexpected 4 year old. The staff were fantastic and catered for our 4 year old girl amazingly who loved every minute of it. Thanks Celtic Manor. 👍
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Alan Addison
a month ago
Staff in the hotel great but reservations and client relations team crap. Unacceptable queues to check in and to get breakfast. Rooms need money spent on them. Looking tired. 3*** hotel. Manky breakfast. But can't deny it is a convenient conference venue. Another visit and an improvement. Still can't recommend it though
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Sarah Jane
a month ago
Arrived to find out you have to pay £15 on top of your stay for the car Park by paying almost £200 for a night stay you would think this would be waivered. Food in the olive tree was poor didn't even too proud glasses up with tap water. I asked for fresh cauliflower cheese to go with my carved beef as the cauliflower cheese that was available looked as though it had been there for a week looking all limp wet and brown. To be told it was coming 10 minutes later nothing no sorry from the member of staff. Only to have desert and find that even half hour later after eating my cold food that had been going cold on my plate after waiting for the cauliflower cheese to find that the old stuff was still out and I could have been waiting at least half hour !!!! Mc Donald's would have been much nicer and much cheaper I'm sure . Get to room and it's cold although it should be warm as our thermostat is on max. Rooms dated and dark not all bulbs working Wont recommend this place sorry guys. If you like class stay else where.
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Cornell Campbell
2 months ago
Stayed in the signature suite on the 6th floor with my other half for our 1st year anniversary. I loved it, one of the best and most relaxing stays ive had, i would recommend to anyone for a quick getaway. the food at steak on six was perfect, and the staff were great very friendly and caring about your stay. The room was lovely, with a balcony and the chocolates and wine on arrival in the room i made light work of. All in all a great stay definitely a thumbs up.