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Carolina Designs Realty & Vacation Rentals
Vacation Home Rental Agency
Today 9AM–5PM
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1197 Duck Rd Kitty Hawk, NC 27949
1197 Duck RoadUSNorth CarolinaKitty Hawk27949
Vacation Home Rental Agency, Agent
Vacation Home Rental Agency
Apartments and Houses
Real Estate Agency
Today 9AM–5PM
Wednesday 9AM–5PMThursday 9AM–5PMFriday 9AM–5PMSaturday 9AM–5PMSunday 9AM–5PMMonday 9AM–5PMTuesday 9AM–5PM
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Review Summary
20 reviews
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13 reviews
4 star
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3 star
1 review
2 star
1 review
1 star
5 reviews
"Brilliant home and outstanding service from Carolina Designs Realty."
"There are only two trash cans at this location!"
"The people in the office are just amazing and so welcoming!"
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sheridon jones's profile photo
sheridon jones
a month ago
The people in the office are just amazing and so welcoming! This was our first trip to the Outer banks and were already planning for next Thanksgiving! Our home "By Grace" was just that, a wonderful time we had in this baby mansion.We had friends come from all over, the house is on 3.5 levels and had everything you could possibly need already there. It was the best trip! Please try Carolina Designs out, you will not be disappointed! They gave suggestions to local restaurants that have been in the area for many, many years. If you chose to stay on the ocean front or the sound side you will not be disappointed. Go ahead and plan your next vacation with Carolina Designs, they are the BEST! Cannot say enough:) THANK YOU Carolina Designs for making our stay the most memorable. SEE YOU SOON!
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Elliot Sitron
4 months ago
We just finished a week at a house by the name of Bluegrass Breeze #455. The house was just the right size for our family however there were quite a few downfalls that could have been easily remedied. I understand that this is a rental property but, it was pretty beat up. One of the two outside showers was out of order and the pool was so cloudy that you couldn't see the bottom. The pool service company was there numerous times during the week treating the pool making it unusable for a majority of out stay. The renters before us did not put the trash cans out on the scheduled day causing a serious fly problem. There are only two trash cans at this location! All the houses on the street were pretty close in size and they had at least 4 cans. We also could not use the grill due to the insane amount of grease build up on the entire grill. We contacted the realty company a few times and still have not been contacted back. Like I said, I understand these houses get used a lot in the summer months but, we rented this home knowing it had a pool and expecting all things to be in working order.
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Response from the owner - 3 months ago
Elliot – Thank you for your honest feedback. Our mission at Carolina Designs is to provide top-level customer service, and we strive to ensure a positive guest experience. Although our maintenance team did respond to your concerns, we regret that this home did not meet your expectations. We appreciate you taking the time to tell us about your stay.
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David Popoli
5 months ago
Renaissance Property #521, Nags Head Pretty disappointing. This house is not bad, but for the price, I was uimpressed, and frankly, a little disappointed. The pictures of the home on the Carolina Design website are outdated -- the condition of the home in person versus what is shown online to not match. The paint on the exterior of the home is peeling (yes, I understand that happens at a beach house), and there are rust stains all over the exterior (particularly on the ocean side of the home). The condition of the furnishings and cabinets is not what I would expect for a home in this price range. They are clearly in need of replacement or renovation. Several carpets throughout the home are stained, and many of the electronics are either old, non-functional, or both. The theater room was not working -- not sure if this was due to the folks who stayed in the home before us. Most of the TVs in the home were of "pre-flatscreen" era. Again, this is not bad, but it is not what I would expect for a property that rents from Carolina Design or that rents in this price range. The dishwashers are very old, and we spent about 25 minutes trying to get them to work. I guess I was just expecting significantly more from a Carolina Designs property (we've rented the Ocean Star in Duck before and were very pleased). We chose Renaissance because of the location, but we considered many other homes that were in the same price range and built between 2012 and 2016 (and which would not have had nearly as many flaws). To be be fair, Carolina Designs did offer to send someone out to try to fix the theater room, look at the dishwashers, try to clean the carpets, fix the remote controls, and do a little additional clean-up. Kudos to them for the customer service, but what a disappointment to have to have the discussion or have this even be an issue for a property at this price point. I will definitely not be coming back to this property, and I must say that I feel like I overspent for the week. Bummer.
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Response from the owner - 4 months ago
Thank you for your feedback. Customer service and satisfaction are priorities for us, and while we appreciate your overall satisfaction with our service response, we regret that this home did not meet your expectations. Thank you again for taking the time to tell us about your experience. We welcome the opportunity to ensure your satisfaction on the your next trip to the Outer Banks.
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kiss it
a year ago
We rented a home which was deemed uninhabitable by their own contractors and maintenance people. During our stay we sustained water damage which originated from the top floor through to the second floor only 2 ocean view rooms and still leaked down to the 1st level. This left the 2 rooms flooded and the lower level flooded. Carolina designs had people patch this issue numerous times as confessed by their contractors. All of the water issues stemmed from and unsafe decking system on the home. An inspector was there during our stay.
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Response from the owner - a year ago
Without receiving a cottage number or an accurate guest name in your post, it is difficult to respond appropriately. Please feel free to contact our Customer Service Manager, Evelyn, by calling (800) 368-3825.
JOSEPH STEPANSKI's profile photo
3 months ago
My family rented a home called "Virginia Breeze" through realtor company Carolina Designs in August. We have stayed in 3 other homes on this street in OBX several times (none through Carolina designs) and all were beautiful and well kept. All were always immaculately cleaned upon arrival. This was not to be the case with this home, as the pictures on the web site are outdated much like the appliances and most things in this home. The carpeting in this home was stained so bad that if I posted a picture of it you would think I took them in an abandoned home. My garage floor is actually much cleaner. The love seat and couch were also stained badly . The appliances were outdated and some were broke and some broke while we were there. The breaker would kick in the kitchen which didn't surprise me since there was water damage stains on the kitchen wall and ceiling and in the foyer. the back yard volley ball court had weeds almost 2 feet high that was taken care of after 2 days. the pool was in poor order as it was filled with sand and wasn't cleaned until 2 days left on our lease. The hot tub would not heat up and the decking had nails and boards coming up. This was not the most disturbing problem, as our bathroom has blood splatter on the wall near the sink and poop smeared on the wall. The tissue dispenser was also broke and the toilet tissue was laying on the back of the toilet. There was black staining throughout the house on the walls but don't know exactly what it was and there was a softball sized stain outside the bottom twin bedroom that looked like either burn damage or mold. We could not get out of our lease due to the agreement and too many people took vacation to turn around and go back home from PA anyhow. A huge disappointment after paying over $4000 and driving 9hours. We contacted Carolina Designs and they said they would contact the owner. they got back to us and told us the owner was making improvements for 2017 and did not want to give us consideration. Carolina designs insulted me by offering us a $150 rebate to stay next year. It was a slap in the face to say the least. This home and it's conditions are deplorable, I would not recommend staying in Virginia breeze nor any other home through Carolina Designs. I'm sure I'll get the same general response as all the other disappointed customers before me that they appreciate my feedback, and that they are sorry our experience wasn't up to our expectations etc.......... Well I tried to work this through the correct avenues and even provided pictures to this company and nothing. Stick your comments and coined apology where the sun don't shine!!!!!!
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Nell Brummer's profile photo
Nell Brummer
7 months ago
We spent the week in Corolla in the Dune My Thing #140 House. What a wonderful time we had. The house was to die for. Very well kept and all the modern technology was a plus. Carolina Designs Realty Staff was extremely helpful in every way. They were a wealth of knowledge and for any issues we had they were taken care of immediately. The maintenance staff was extremely educated and very professional. Thank you again for making our vacation a dream one! We will be back again next year and are already counting the days to another wonderful vacation in OBX in one of the Carolina Designs Realty Rental Homes.
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Christine Wengler
a year ago
We are a group of 12 girls who have been coming to OBX for 11 years. We stayed at a house overseen by Carolina By Design. The house was beautiful!! We wanted to come back next year to stay at this house. We thought we were going to be able to but someone else rented it. There was a mix up. At first we were a little upset over this. But after we spoke with Lee from Carolina By Design, she was so sweet and helped us get another property that is AMAZING!! We are excited for next year and want thank Carolina By Design for their help!!!
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Response from the owner - a year ago
Ms. Wengler: This is our company policy, and these guidelines have been clarified with our customer service agents. A representative from our office will contact you directly. Please accept our sincere apology.
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Alexander Dinu
2 months ago
We've never worked with a better company!