Buffalo Wild Wings's posts
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Darrell Buchanan: I love Buffalo Wild wings. Recently had a terrible experience at Bowling Green KY location. Night manager Yasmin beat me out of 7.92. On a gift card. I ask to see the gift card and receipt but no one could find either. Waiter tried to take care of it but manager would not let him. Its not the money but the point of being treated like this. I've been a loyal customer for years and a member of bwws circles.
Myra Rozmiarek: Who is interested in reading about a story of poor management and mistreated employees? Last Tuesday I went to Buffalo Wild Wings with my 1 year old daughter and some friends. The place was busy and our wait was long but that is no issue at all. Our server came by to take our order, when he started starring off into space then dropped and had a seizure. Since I was one of the initial witnesses to this event I immediately jumped up started yelling for help and dialing 911. A few servers and I were by his side in attempts to help him as much as we could, getting him on his side and moving tables out of the way. As I speak to the dispatcher on the phone she is asking me questions about the man . I tell her what I can from gathering information from his wallet. Not a single person could assist me with his age or medical history. The dispatcher asks me for an address. The MANAGER does not know this information. Fumbles with his phone until he figures out how to pull up google. Frustrated at the lack of concern and knowledge of the MANAGER I grab his phone and inform the dispatcher the address of our location. (Lake Worth) While all of this is going on I continue to help the man, speaking to him easily trying to keep him calm and on the ground and letting the other server girl who is helping know what to do. I find out from other employees that he was one of 3 people who worked a double that day and received no break or food. The MANAGER sat back at a distance and just watched. Finally the medics arrived. The MANAGER tries to explain the situation and cannot tell them anything since he had not partook in helping whatsoever. So I let them know the situation and what happened and what has been done, giving all the information about this guy that I can. Remember I have a 1 year old sitting at the table while I do all of this. 45 minuets later, after he has been carried off to seek medical attention I return to my table in hopes to eat and leave. No Thank You was ever received by the MANAGER. He asked if there was anything he could do (once our food came out) and that was it. I did not do what I did for some award or anything like that. But a simple thank you for the MANAGER would have been appreciated. I have wrote two letters to the location itself and the corporate office with no response. Please know I will never return. I will also make sure I let every person know how poorly you run your business. Thank you for all who took the time to read this, I hope you reconsider your choice to eat at Buffalo Wild Wings.
Pretty Chadha: I have to say its a wonderful place. i would recommend every one this place to be visited if you haven't. I know i ma not the first one but the boneless wild wings are my favorite. They have amazing customer service and my visit have always given me great experience.
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