Tony Elmquist: My wife and daughter flew in to Oslo from Boston on Sunday. No bags arrived. They finally located them in Frankfurt. Took 2 days to get the bags from Frankfurt to Oslo. They delivered one bag on Wednesday. Called them about the other. It had arrived in Oslo but they had not gotten around to delivering it yet. It is now Thursday evening, the bag has been HERE IN OSLO for over a day now, and it has not been delivered. Simply unacceptable. I am trying to get through to the baggage handling office now; I have spent an hour and have been disconnected 8 TIMES. Unbelievable.
Guillaume Roux: Hey guys!
I'm at Brussels airport waiting for my 2 hours late Brussels Airlines flight to Nice... No compensation miles or free access to the lounge to help me killing time the wasted time, good start for a week end. Thanks a lot +Brussels Airlines! I hope for you that e-reputation engines still don't understand sarcasm.