Thanks and same to you

Well I suppmited a ticket regarding magento not installing correctly (a rep actually submitted that ticket for me), a week later and i still get no response.

I open chat after a week and asked for the status of my ticket and this is the reply i got:

Well the ticket was submitted to our senior techs

3:03:35pmDean

So I do not have access to it =\

3:04:08pmFabian

Is there someone else i can chat with to get more info?

3:06:50pmDean

You would just need to wait for a response from them

3:08:57pmFabian

Its been a week so far, and im planning on installing Magento on another domain.

3:10:24pmFabian

this is my ticket number [#VUT-05105-014

3:11:14pmDean

and each has its own requirement - number of characters, special characters, capital letters, number on numbers.... Let me make up my own and live with the consequences.

Is that a "happy little tree" he is about to drop there in the painting?

where is safe all our sites have gone down, you guys have any answers?