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BBB Serving Connecticut
Non-Profit Organization
Today 8AM–4PM
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BBB Serving Connecticut

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On Cyber Monday, the holiday buying frenzy moves out of the stores and onto the internet, where consumers will find substantial discounts on a huge variety of merchandise ranging from computers, smart phones, TVs and toys, to apparel and jewelry. The array of discounted goods is mind-boggling. http://go.bbb.org/2fEARXm
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BBB Serving Connecticut

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Is Your Utility Company Threatening You? http://go.bbb.org/2eU8qpn
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BBB Serving Connecticut

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Tips to Stay Safe and Save Money During your Labor Day Getaway.
http://go.bbb.org/2bTZChg
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BBB Serving Connecticut

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FTC has implemented new restrictions for telemarketers http://go.bbb.org/29PcOlE Spot fraud? http://bbb.org/scamtracker
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BBB Serving Connecticut

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Join us in welcoming 75 Newly Accredited Businesses in April! http://go.bbb.org/27HJA23
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BBB Serving Connecticut

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Moving? Let BBB help with some tips to hire a mover. You can always check the BBB Accredited Business Directory before choosing a mover to do business with too! ‪#‎askbbb‬
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BBB Serving Connecticut

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Looking forward to our 2016 Awards Banquet & Annual Meeting tomorrow! Hope to see you there! http://www.bbb.org/connecticut/awardsbanquet/
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BBB Serving Connecticut

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Check your freezer if you are an Eggo fan!
The Kellogg Co. is recalling 10,000 cases of Eggo waffles from 25 states after routine testing by the company revealed Listeria monocytogenes in the toaster waffles. All of the recalled Eggo waffles are Nutri-Grain Whole Wheat flavor, according to a notice posted by the company. No other Eggo products are implicated. As of Monday, the... Continue Reading
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BBB Serving Connecticut

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Happy #NationalDogDay! Cast your vote for the pups of your BBB Serving Connecticut by liking this pic, and help us beat our neighbors at Better Business Bureau of Upstate New York, Better Business Bureau Serving New Jersey & Better Business Bureau Serving Metropolitan New York! Hey, our pups are the cutest!
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BBB Serving Connecticut

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Howard was on CT Style this weekend chatting about vacation scams. Be aware. ‪#‎cardskimming‬, ‪#‎cybersecurity‬, ‪#‎awayfromhome‬, ‪#‎frontdeskscams‬, ‪#‎hotelflyerscams‬
Howard Schwartz, of the Connecticut Better Business Bureau shares the latest scams hitting vacationers.
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BBB Serving Connecticut

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The IRS impostors are back, this time with a vengeance... Help spread the word so your friends & loved ones don't get hurt.
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BBB Serving Connecticut

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Be a part of the solution. Seen or received something phishy? Whether through a phone call or email, or even door to door, report it. It could make all the difference for a neighbor or loved one. 

Report, or check out scams affecting your area today: https://www.bbb.org/scamtracker/connecticut
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Contact Information
Map of the business location
29 Berlin Rd Cromwell, CT 06416
29 Berlin RoadUSConnecticutCromwell06416
(860) 740-4500bbb.org
Non-Profit OrganizationToday 8AM–4PM
Tuesday 8AM–4PMWednesday 8AM–4PMThursday 8AM–4PMFriday 8AM–4PMSaturday ClosedSunday ClosedMonday 8AM–4PM
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Chris Lenda's profile photo
Chris Lenda
7 months ago
Consumers Beware! the BBB is a for profit scam, this organization caters to business that pay membership fees....NOT CONSUMERS. I filed a valid complaint and was told it would not appear in the companys BBB record. See email from the BBB below: Dear Chris Lenda : This message is in regard to your complaint submitted on 6/11/2016 against White Glove Services. Your complaint was assigned ID 11498100. Upon review of your complaint, it appears that you only intended to report your experience with the business and that you are not seeking BBB assistance in obtaining a specific resolution to your claim. Although BBB will forward a copy of your complaint to the business for its records, a formal reply will not be requested. The information you provided to BBB will not be included in the company's Business Review but will remain in BBB files for the next 3 years to assist in assessing the overall performance of the business. We would like to thank you for bringing this to our attention as it will allow BBB to monitor the company’s complaint activities, in case a pattern of complaints should develop. Sincerely, Maureen Shea Senior Complaint and Inquiry Consultant
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Response from the owner - 7 months ago
Good Afternoon Chris. Thank you for reaching out. In looking at the complaint, it appears that it was originally closed as "Info Only" as there was not a specific resolution noted. In those situations, the complaint remains on file with BBB in case the issue becomes a pattern with a given company. I then see that when you received the letter stating such, you called Maureen and provided some additional information so that Maureen could re-open the complaint (which she did) and then she processed it out to the business. We are currently waiting for a response from the business. If/when a response is received from the business, you will receive notice of that & what they say. Feel free to call back & speak directly with Maureen if you have any additional questions - we are here to help mediate between you & the business. Have a good day!
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Joseph Sciuto
9 months ago
They were professional and did a great job at removing my old driveway and installing the new one, I highly recommend The Driveways Guys!!
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Steve Reins
a month ago
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Brady Gartner
8 months ago
Destiny at Green Bay Auto got my girlfriend (first time buyer) and I a 2015 Ford focus at under 4% interest and within our budget. We had an excellent experience and got an awesome car.
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Jim Bemiss
2 months ago
When you call you get a lengthy recording at the end of which it gives the hours of 9-2. I called before 2pm on a Friday but no one answered. I really don't think they have the consumer's interest at heart.
Response from the owner - 2 months ago
Good Afternoon Jim, our apologies if you could not reach us. Did you try calling at the 860-740-4500 number? We are open until 4pm. If there is a specific department you are trying to reach, or issue you are having please let us know and I will connect you with the right person.