This is brilliant. In her quest to create the perfect framework for understanding haters, Ann Friedman has created the disapproval matrix.
Now, when you receive feedback that falls into the top two quadrants, you should take their comments to heart and figure out how to address them. Even if you decide to ignore them, make sure you do so consciously. The kiss of death is to decide unconsciously (and all of us do that).
Even more critically, if you are "blessed" with feedback from the bottom two quadrants cue Taylor Swift and go... haters gonna hate hate hate!
Let me also plug self-awareness. Sometimes it is difficult to see if the feedback is in the bottom two or the top two. This is when any investment you've made in being self-aware (honestly, genuinely, critically, with all in the love for yourself) will pay off big.
If you are not self-aware, or don't trust yourself, just find someone close to you and they'll tell you which quadrant the feedback belongs to. #carpediem
Check out Ms. Ann Friedman's more detailed post on her graphic, and an excellent #byehater
Spotify playlist: http://goo.gl/w405q