We are honored to have won the Corporate Volunteerism Award at the 2015 Mary Catherine Strobel Volunteer Awards. Thank you to Hands on Nashville and the #Strobel family for this wonderful recognition. We’d also like to thank all the Asurion employees who gave their time and talent to the Compassion Forward in the Classroom program in partnership with Teach for America.
As an attorney that uses my phone for both professional and personal use, I thought it a necessity to get insurance to cover my phone, albeit I only paid $50 for the phone. Thereafter, I enrolled in the total mobile protection plan through Asurion at a cost of $10/month. Yes, of course many would say that is a lot for a $50 phone that should last approximately 2 years ($240 for 2 years to cover a $50 phone); but I read that a small deductible would only apply when the phone was of the upper cost range (ie $240 was greater than the cost of my phone and thus would not need a high deductible if any). Therefore, for the low cost of my particular phone, for sure I would not be swindled and taken advantage of should I have one accident with my phone (which always remains in a sturdy case).
But alas, instead, for cracking the screen on my smartphone for the very first time for any smartphone I have had (mind you this is my 2nd one over a 4 year period), I contacted Asurion and found all my hopes and faith in this company to be all wrong! I was asked not only that I continue to pay the $10/month, but also that I pay an additional $99 for a replacement refurbished phone (not $50 for the brand new phone I got).
Oh wait you may say, but that $50 you spent was because you got a contract with a phone company. You are correct. However, as of today, I researched the cost of my phone...brand new (not refurbished)...and the cost ranges from $149.00 to $200.00. And you want me to pay $99.00 for a refurbished phone? Which in theory is only available after having the insurance at $10.00 a month? I could have saved the $10.00 per month (which over the past approximately 4 years = $480.00) and the stress dealing with this company...and bought a refurbished phone from ebay, newegg, bestbuy, etc. for less than $99.00.
Let's face it, with at least one mobile phone in everyone's pocket and an average of 25 consumer electronics in every home, technology is an integral part of our daily lives. Asurion focuses on two essentials to keep your world running smoothly:
First, Mobile Protection provides cell phone users with rapid replacement coverage, device location and data management tools, and ongoing live tech support to care for your privacy, productivity, socializing and even entertainment. Second, Home-Product Protection provides repair and replacement coverage for all things electronic. From appliances and treadmills to tablets and TVs, we keep your home and lifestyle in harmony.
Through wireless carriers, retailers and consumer services companies across the world, Asurion's 10,000+ employees deliver solutions that ensure your purchases continue to make your life easier, more connected, and more rewarding. To learn more about Asurion's A+ rating with the Better Business Bureau and the 4.5 star rating that Asurion's 150+ million customers have provided, please take some time to navigate the site.