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Your IT Department
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All Your Technology Supported
All Your Technology Supported

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WHY OUTSOURCE IT SUPPORT?

Managing an in-house IT support department can be an expensive and complicated affair. For this reason, many companies choose to outsource their IT support needs. But is this a good idea? Today, we take a look at the pros and cons of hiring an outsourced IT support department. Benefits of an outsourced IT support department Here are the six main benefits of outsourcing your IT support requirements, as opposed to managing a fully-fledged in-house IT department.

Lower running costs.

On average, it will cost you between £30k and £40k a year to employ an in-house IT manager. And this is only taking salary into account. There are other costs associated with hiring in-house, such as the price of recruitment, company benefits, insurance, training, and taxes. Most small businesses cannot afford this luxury, but can usually afford to outsource their IT support needs, as all costs are packaged into one affordable monthly payment with no hidden costs. More time to run your business. If you’re struggling to manage your IT infrastructure yourself because you can’t afford to hire an in-house IT support team, then you are probably losing valuable time that could be spent implementing more meaningful business strategies. When you outsource your IT support, you are freeing up this time, and leaving the complicated work in the hands of a professional team you can trust.

Take advantage of the latest technology.

You might know a thing or two about computers, but do you really know about the latest and greatest developments in the world of IT? An outsourced IT provider is on the front line of the industry, meaning they get all the latest news and updates so that they can help your business take advantage of new advances and trends in real-time.

Better productivity.

If you distribute IT tasks between existing staff, it might feel like you’re saving money. But you’re actually just reducing productivity, and you probably aren’t getting very much done. Instead of hoping your existing staff can help you navigate IT issues, it can help your business if you let them focus on their roles, while an outsourced IT support team gives you the on-demand expertise to get problems fixed quickly.

It can help you during restructures.

IT support is a core function that your business needs in order to operate at full capacity. During restructures, you shouldn’t neglect this important need – an outsourced IT support team can help you navigate transition periods smoothly without compromising critical functions. Gain the experience of a team working with multiple clients. Unlike an in-house team who are focused only on your business, an outsourced IT support team have a very wide range of experience that is gained from helping multiple clients solve a diverse range of problems. This can be very helpful when your business has a new challenge it needs to solve because an outsourced IT team can bring new ideas and solutions to the table that an in-house team might not be able to.

Risks associated with outsourcing your IT support

Before you decide to outsource your IT support requirements, you should consider some of the possible risks associated.

Less control of your data.

You can’t always guarantee what will happen with your sensitive information when you entrust it to a third party. When information is kept internal, you have a better chance of knowing where and how it is being handled. To mitigate this risk, make sure you select an outsourced IT provider who can deliver to good industry standards and data protection best practices.

Complex IT functions can be difficult to outsource.

If your company’s IT infrastructure is unusually complex, it might be challenging to get up and running with an outsourced IT provider. With a little time and patience, this challenge can be overcome – as long as you select a competent provider. But just be aware that for very complex functions, you may have a slightly slower start.

You could lose ownership of your infrastructure.

This is a fairly rare problem and one that can be avoided by choosing an outsourced IT provider who acts with integrity. Be cautious of providers who might introduce their own proprietary software into your infrastructure, and then demand it back when your contract ends.

Conclusion: The rewards outweigh the risks

Outsourcing your IT support requirements can save your business money, free up more of your time, improve productivity, and bring a diverse skillset to your organisation with unique problem-solving abilities. Be aware that there are certain risks you need to look out for, but as long as you choose a reputable provider who can demonstrate a history of a good quality of service, outsourcing your IT support is a very smart choice
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Making An Exhibition of Ourselves!

Your IT Department will be exhibiting for the first time at the Love Business Expo in 2017.

The event is the biggest free business exhibitions in the East Midlands and last year attracted 3,762 visitors.

We are hoping to talk to lots of businesses about the IT Support Services that Your IT can provide to businesses in Nottingham, Derby and Leicester; particularly things like telephone systems and mobiles that even our existing customers might not be aware that we do.

As is the tradition at such events we may even throw in a prize draw!!

We’ll be in the Small Business Zone on stand E19 where we’ll be happy to talk to you about how we can support all of your technology.

It’s the first event of this kind that we’ve done so we are keen to talk to absolutely everybody!

For further information on the Love Business Expo visit www.lovebusinesseastmidlands.com
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New Faces For Your I.T.

Your IT have been busy recruiting and have added 3 new members of staff.

In November Richard Hewson, father of Managing Director Lee Hewson, retired from the business and we recruited Angus Unwin-Rose as an Account Manager. Angus joins from Sequence UK LTD where he was working as a Sales Negotiator.

In December we added another engineer to our ranks. Adam Hughes joined us from Geostream and adds tremendous experience and knowledge to our technical team.

Finally in January Craig Pearson, former Head of Commercial Development at NBV Enterprise Solutions, joined as Marketing & Business Development Manager. Directors Lee Hewson and Simon Cox commented; ‘We are tremendously excited to announce the strengthening of the Your IT team as we look forward to moving in to dedicated premises at Farrington Way within the next few weeks. Craig is someone we have known for some time and we are delighted to be able to welcome him on-board – we feel he is the missing part of the puzzle and we are looking forward to working with him to improve our marketing communications and help drive the business forwards.’

Pearson has a wide range of marketing and management experience and will be responsible for implementing a new on and offline marketing strategy for the business which was named Small Business of the Year in the 2015 East Midlands Chamber of Commerce Awards.

He said ‘I leapt at the opportunity to join Your IT. I’ve seen the company grow from the outside over the past few years and I’m really looking forward to the challenge of helping them build on that growth. I have a real interest in the IT sector and cannot wait to get started.’

‘Knowing that we will soon be moving to our own premises, with considerable room for expansion is another reason that I’m am so excited to be joining the business at this time’

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#Apple have revealed the first #Siri powered apps, coming in #iOS10! See the details:
http://www.your-itdepartment.co.uk/news/apple-reveal-first-siri-powered-apps-ios-10/
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Why the new Android 7.0 (Nougat) may be better than Apple's iOS...
http://www.your-itdepartment.co.uk/news/what-the-new-android-7-0-nougat-can-better-ios/ #nougat #android
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4 tips on how to build customer loyalty in your business:
http://www.your-itdepartment.co.uk/news/tips-build-customer-loyalty/ #business #SMB #tips
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