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Verified local business
Yale Appliance + Lighting
Appliance Store
Today 10AM–6PM
210 followers|2,342,616 views
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296 Freeport St Dorchester, MA 02122
296 Freeport StreetUSMassachusetts02122
Appliance Store, Apartments and Houses
Appliance Store
Apartments and Houses
Electrical Equipment
Electrical Goods
Home Furnishings
Home Goods Store
Home Services
Household Articles
Household Articles Supplier
Household Repair Service
Interior Design Services
Lighting Store
Refrigerator Repair Service
Vacuum Cleaner Store
Washer & Dryer Repair Service
Washer & Dryer Store
Today 10AM–6PM
Monday 10AM–6PMTuesday 10AM–6PMWednesday 10AM–6PMThursday 10AM–8PMFriday 10AM–6PMSaturday 10AM–6PMSunday 11AM–4PM
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Review Summary
364 reviews
5 star
329 reviews
4 star
16 reviews
3 star
2 reviews
2 star
3 reviews
1 star
13 reviews
Showroom offering all sorts of home appliances & light fixtures, plus service, since 1923.- Google
"I strongly recommend Yale - service is excellent and products are high end."
"Great place with an amazing selection and very helpful staff."
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Norman Ramsey's profile photo
Norman Ramsey
in the last week
I haven't been to the showroom, but I bought a Bosch dishwasher with help over the phone from Kenny Keefe. Kenny was super helpful talking about the different models and features and getting exactly the cosmetics that I wanted. After the installation, they sent me rebate paperwork, and one of the online sites wasn't cooperating. I called Sales and Alex fixed it. Unlike some of the competition, both Kenny and Alex were super cheerful and great to deal with. And I felt I got a very fair price. My one quibble is about delivery and installation: I had to wait two weeks, and it cost a bit more than the competition. But my overall experience was excellent.
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Paul Nguyen's profile photo
Paul Nguyen
in the last week
Fantastic experience! Mason Nguyen was our salesperson and was always friendly and knowledgeable and helped us through every step of the process, including notifying us of rebates and specials on products we were considering buying as they would become available. He even helped us fill out all of our rebate paperwork long after the sale was done to make sure we could take advantage of the full rebates we were entitled to. He was great!
Yasha Sharma's profile photo
Yasha Sharma
3 months ago
This is the most easy ordering appliances gets! We had to delay delivery many times due to renovation delays and it was seamless. Our salesman Danny Nguyen worked with us whenever we needed and him and the customer service department ensured we had all rebate documents. Also, later we found that our fridge door had a dent, and the Kevin Marshall was efficient and easygoing with the repair and exchange. Enjoying all our appliances so far so hopefully we don't need to call again. However, I feel very comfortable knowing we can call them if we have any issues with our appliances, customer service is prompt and reliable, as is the service and repair department!
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Robert Jansons's profile photo
Robert Jansons
2 months ago
I am incredibly impressed with the help I get from the people at Yale (in particular Steve Sheinkopf). always unbiased, professional and ready to help at any time! I've actually got emails back after 11 pm! these guys are THE GO TO EXPERTS!
Aaron Miller's profile photo
Aaron Miller
a month ago
I needed a new built-in microwave. The model I currently have was no longer being made. I researched models that were similar in size online and couldn't find anything. Someone I know recommended I call Yale and give them my current model info. They were able to match up a similar model in one telephone call. In less than 5 minutes, my order was placed. I decided to pick up the microwave myself instead of a delivery option for $79 extra. The service on the telephone when and in-person pick-up was excellent!
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Peter Manderino's profile photo
Peter Manderino
3 weeks ago
Great place with an amazing selection and very helpful staff. Be prepared that most of the items are high end so it's not the place to go if you otherwise would have gone to the Home Depot for the same thing. There's some really cool stuff that you might not otherwise find in a Boston showroom.
Mae Tobin-Hochstadt's profile photo
Mae Tobin-Hochstadt
2 weeks ago
Great place to buy appliances. Had a great experience buying a dishwasher. Price was right and staff were very helpful - no upsell. Lots of options at all price ranges.
Kristen O'Reilly's profile photo
Kristen O'Reilly
5 months ago
After a couple of attempts at big box stores, I was frustrated and intimidated with the task of replacing our washer and dryer. Finding Yale was a life-saver. Sellar service from the floor staff to delivery crew. The showrooms are exceptional - both in aesthetic and selection. Sales staff are extremely knowledgeable, straightforward and friendly, and helped match my needs and budget with the perfect washer and dryer to suit my family. The purchase process was painless. A truly exceptional customer service experience all around. Pleased with the appliances we purchased and would not think of going anywhere else for any future needs.
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Response from the owner - a month ago
Hi Kristen, This review makes us feel very special. We are thrilled to see all the great things you have to say about us and appreciate you shopping with us. We hope your new items are just what you wanted!


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