Thanks, Apple. Your timing sucks.
Scrambling to pre-order an iPhone 6S Plus with 128 GB this morning, Apple decided that it was a good time to force me (after more than a decade of using the same Apple ID and password) to upgrade to a more secure password.
They confronted me with mind-bogglingly stupid security questions (I'm supposed to remember where I was 15 years ago and what my favorite job was, which of course depends when I entered this information.
After being unable to answer either of these (and they require the exact words and exact capitalization I selected who-knows-how-many years ago), I was forced into a 30-minute process of calling tech support, re-setting my security questions through a byzantine process of texted codes, etc., I now have a more secure password, but don't have a reservation for a phone.
Most of their security questions would involve impossible-to-guess-or-remember options, such as "what's your favorite beach" or "in what theater did you watch your first movie."
It feels almost sadistic on their part. "Oh, you want to give us a thousand dollars of your hard-earned money? First you have to prove that you really want it."
Oh, and Apple: Stop harassing me about iCloud. I will never, ever use it.
I love iPhones, and really like Apple products. But this kind of BS really bugs me.