Today, on the 24th / 05/2016 I've been looking for you the World Bank Group to report a violation of Brazilian bank branches and see how you can guide me a question!
The point is that on 05.05.2016 made a deposit in the hands of an employee of a bank agency - FEDERAL CAIXAECONÔMICA - in the town of SANTA MARIA / SOUTH RIO GRANDE of R $ 104.00 around 14: 35:42 pm, the bank's opening hours are from 10: 00/15: 00 pm. Then, around 14:35:42 pm I asked my deposit slip and the official bank branch had told me they were in closing time, took my information such as name and account number, and said so were closed the boxes and the amounts were transferred in cash to the courier deposit would be done, and why would not my deposit slip.
Now they do 20 days'm trying to get my money, and in three Brazilian states that have already passed this intention - Parana, Mato GROSSODOSUL and Minas Gerais (WHERE LIVE) - tell me to go to an agency, go to another agency, to consult an employee, you see a manager, another employee, another manager, appear on another day, to appear at another time, but it seems to me that my money will not be returned.
Also, it was all related to an inheritance that my father IVAN JOSE CUNHA ALVES left me - PAULO CÉSAR SILVA ALVES - and will be the same bank in which I will take this money, the agencies refuse to give me my money.
And, again, with all the vouchers that I can withdraw from ATMs every time I deposit on my own, I take money, I have more information for my documentation of proof than the information contained in CAIXAECONÔMICA bank system.
The question I want to ask you is: HOW SHOULD I DO IF YOU DO NOT RECEIVE MY MONEY, NEITHER HRANÇA AS DEPOSIT? AND IF YOU DO NOT GET, YOU COULD GIVE A WORD ON BEHALF OF BANKING WORLD ORGANISATION FOR THE BRAZILIAN GOVERNMENT AND UBERABA CITY - MINAS?