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Woolfson Eye Institute
LASIK Surgeon
Today Closed
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Perimeter Place 800 Mount Vernon Hwy #130 Sandy Springs, GA 30328
800 Mount Vernon Highway #130USGeorgiaSandy Springs30328
(470) 235-4726woolfsoneye.com
LASIK SurgeonToday Closed
Saturday ClosedSunday ClosedMonday 8AM–5PMTuesday 8AM–5PMWednesday 8AM–5PMThursday 8AM–5PMFriday 8AM–5PM
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Review Summary
4.1
19 reviews
5 star
11 reviews
4 star
3 reviews
3 star
1 review
2 star
2 reviews
1 star
2 reviews
"The doctors here treat you like family."
"The gentlemen in the pre-op room with us was so sweet and so knowledgeable."
"They had there stuff set up perfectly"
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Rozalynne Echols's profile photo
Rozalynne Echols
3 weeks ago
The ABSOLUTE WORST customer service, follow up etc. I was seen initially at the College Park location and was treated well. I was referred to the Sandy Springs location for a specific surgeon/procedure. After my appointment at the College Park I was told someone from the Sandy Springs location would call to schedule my next appointment. After a week and no call I called the Sandy Springs location and they had no record of me so I called the College Park location and was assured my paperwork was sent to the SS location and someone would call me. Days later and no call I called and they mysteriously had my paper work and told me Judy/Jody would call to schedule. Of course she nor anyone else called. I had another appointment in the area a week later so I stopped by the office and once again was told Jody would call me when she returned from lunch. She called and was very short, unaware of the process and RUDE! I will find another surgeon to entrust this surgery with!
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Seth Holmes's profile photo
Seth Holmes
3 months ago
Friendly staff that make you comfortable. The whole process for lazsik was quick. They had there stuff set up perfectly
Jaime Shaw's profile photo
Jaime Shaw
6 months ago
They had me waiting for more than an hour and than gave me a bunch of paperwork whereas as soon as I arrived I had asked them if I needed to fill any forms and they said no. Very rudely told that their systems are down so they could not see my files. This place sucks. Almost 2 hours later no one was able to help me. I had booked this appointment a long time ago and had asked them to email any forms they needed filled so I did not have to do it there. Was told my file was up to date. Now they say their files are not up to date so fill all the paper work again.
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Response from the owner - 5 months ago
We appreciate all feedback, even when not so flattering. We strive to provide a positive and stress-free experience for every patient. However, recently we fell short of this goal due to a major, unexpected computer system event that caused the protracted wait time and necessitated additional paperwork for patients. Our patients' time is valuable and we extend our sincere apologies for the wait time. We are relieved to announce that our system is back up and running, and we’ve taken the steps to minimize the chances of a repeat episode of this frustrating encounter. Regardless, we invite patients to contact us with any questions or concerns. We are more than happy to assist. All the best!
Tiaujanna Burnett-Moon's profile photo
Tiaujanna Burnett-Moon
7 months ago
I called to schedule an appointment and basically had to yell because the music in the background was really loud. The person I spoke with was listening to 107.5 song playing please don't send me forget me nots to help to me to remember. And I felt very rushed. Hope my visit to the facility is not as bad.
Response from the owner - 7 months ago
All feedback is very much appreciated, as it allows us to address any reported concerns and improve the care we deliver, and it serves as an important reminder for our front-line staff to always give our patients their full and undivided attention. Typically our front office and administrative staff set the stage for an pleasant patient experience, but we offer a heartfelt apology whenever we fail to measure up to any patient's expectations. Our door is always open to our patients to discuss solutions to any issue of concern.
Jackie B's profile photo
Jackie B
6 months ago
The doctors here treat you like family. They are warm, welcoming and know what they are doing. It is clear that the entire staff have been very well trained in their professions. They all seem eager to answer any questions that you may have. Saying that I am extremely pleased with them would not do them enough service. I have, and will continue to, referred them to everyone I know.
Lynese Barker's profile photo
Lynese Barker
8 months ago
WOW!!! I still can't believe I have 20/20 vision! It's WONDERFUL! BEST BIRTHDAY GIFT TO MYSELF EVER!!!! I've worn glasses since I was in 2nd/3rd grade and am now 51 and NO glasses or contacts. It is amazing! Dr. Woolfson and his staff are great. Everything was explained, multiple times, and many questions from all of us receiving surgery that day were answered. The gentlemen in the pre-op room with us was so sweet and so knowledgeable. As we heard the sounds of the laser going on in the O.R., he explained what was happening to us so that we would not be worried. My surgery lasted approximately 10-15 minutes at the most and I could see the clock, clearly I might add, immediately. It is amazing to wake up in the morning and be able to see! Thank you so much to all the staff! Your customer service is wonderful. I was also impressed that Dr. Woolfson came in, before the surgery, sat down with each of us and discussed our surgery, what he was going to do, and made sure we were ready to see the world a whole lot clearer. Thank you just does not seem to be enough for me. It's been 2 months since surgery and I am still amazed every morning. I recommend this for anyone and everyone who even thinks they want to be rid of glasses/contacts forever! No pain, nothing! If you can lay on your back and watch a red dot, you can have the surgery! It will change your life! Thank you Dr. Woolfson! It was and is an amazing surgery and I'm so glad I chose Woolfson Eye!
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Jess T's profile photo
Jess T
6 months ago
I met with two doctors, is addition to the numerous technicians. Everyone that I interacted with was more than happy to answer any and all questions that I had about the surgery.
Katie Ingraham's profile photo
Katie Ingraham
a year ago
THANK YOU WOOLFSON!!!!! I was overly impressed with the entire process of my LASIK surgery at Woolfson Eye Institute. They communicated to me very clearly how the process works, and did a wonderful job answering all of my questions. Dr. Woolfson and the team is very professional and they really go out of their way to ensure you are comfortable. If you are reading this and considering visiting Woolfson Eye Institute, do yourself a favor and schedule a consultation with them, you will be thankful you did :) Dr. Woolfson has done over 80,000 LASIK surgeries and is a true expert in his field. Even during the surgery Dr. Woolfson was talking through the process, what was happening, and what he was doing next, which was so comforting. The actual surgery was absolutely painless and very short. My only regret is not doing it sooner! Woolfson Eye Institute, I am forever grateful for your knowledge, expertise, and genuine care for your patients. I will be referring you to everyone!
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"Playing guitar and skateboarding will be so much easier!" -Ben
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"I can't wait to be able to see!" -Ricki
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"I can't wait to not have to plan for contacts when playing sports!"
 -John
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"I can't wait for no more glasses!" -Elaine
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"I can't wait to see my kids with no glasses!" -Eva
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"I can't wait to swim and see when i wake up!" -Marla
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"I can't wait for no more hassle with glasses and contacts!" 
-Joseph 
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"I can't wait to go to the gym and fall asleep without worrying about contacts!" -Arlene
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"I can't wait to see the beach without glasses!" -Dena
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"I can't wait to wake up and see my husband clearly!" -Claire
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"I can't wait to be able to see when i open my eyes in the morning!" 
-Penny
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"I can't wait for water sports and see under water!" -Christy
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