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Woods Basement Systems
Water Damage Restoration Service
Today 8AM–8PM
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524 Vandalia Street Collinsville, IL 62234
524 Vandalia StreetUSIllinoisCollinsville62234
Water Damage Restoration Service, Beton
Water Damage Restoration Service
Beton
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Today 8AM–8PM
Tuesday 8AM–8PMWednesday 8AM–8PMThursday 8AM–8PMFriday 8AM–5PMSaturday 9AM–1PMSunday ClosedMonday 8AM–8PM
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Review Summary
4.8
152 reviews
5 star
140 reviews
4 star
6 reviews
3 star
No reviews
2 star
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1 star
5 reviews
"I think this level of service is there for all of the services they offer."
"Honest with the customer and willing to work with folks."
"Garth gave excellent customer service and communicated everything very clearly."
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Bob Stewart's profile photo
Bob Stewart
a week ago
Juan, Carlos and Travis were great. They worked very hard and accomplished the task of raising my porch, which until then none of the other crews had any success. I was extremely happy with their work. They cleaned up and left no mess.
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Rick Boesing
6 months ago
I am hoping to contribute to your Foreman Quinton winning your WOW! Service Award. He and Jay were on time, worked together wonderfully, were professional, delightful, and did a wonderful job, the kind of people you would like to claim as family. I would highly recommend both of them. The wall system looks beautiful, and I am looking forward to enjoying a dry basement family room once again. Sincerely grateful, Patricia L. Smith
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Gerald Stuecken's profile photo
Gerald Stuecken
7 months ago
Todd and Kevin-who installed our foundation anchoring system and Juan, Daniel, Zach and Alex who installed our water proofing system all did a fantastic job. They answered all questions and went above and beyond during the installation. I Highly Recommend them to anyone requiring this to be done. Woods Basement Systems is one of the BEST contractors I have ever had the pleasure to work with. Thanks Woods for a Great Experience
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Dan Miller
4 months ago
I had Montrae Montgomery complete an annual service and he did a fantastic job. He walked me through the steps he was taken to check the system and I feel much more informed now about my system then I did before. Great job!
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Gary Adolph
in the last week
Montrae Montgeomery was in the area and came earlier than scheduled to service my SaniDry which worked out good. He is always courteous, has a good sense of humor and explains the details of the service he provides. Great company to do business with!
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Jason Malacarne
a month ago
THIS WAS THE WORST EXPERIENCE I HAVE EVER HAD WITH A COMPANY! Late September I signed a contract with them for $21,000+ dollars, and gave them a $3,000+ dollar down payment. The rep obviously did not know what he was doing as he bid the job too low which I would find out in early November when someone who actually knew the job scope came to my house and said everything was all wrong in the paperwork. The job that they needed to do would cost more money! They must be crazy! Keep in mind that a month and a half went by from the time I signed my contract to the time they were supposed to start the job. Obviously I tell them I am not paying a dime more then what I agreed to and I sent the workers away. The nice man took down the necessary measurements and said he would consult with the main office and get back to me. 3 weeks went by and I received 2 calls throughout this time: one from an office secretary telling me they are still working on it and to give them a little more time. The other was from the man who came to the house that took the measurements, apologizing that he was 100% focused on getting this completed. Well, another 2 weeks went by and I was so enraged that I had not received a call that I called for my refund. The lady was very nice and forwarded me to a gentleman who I guess had to approve the refund. Once again, NO CALL BACK! I had to call AGAIN to demand my refund. I started this process on the 22nd of September and received my refund on the 13th of December. This company wasted 2.5 months of my time for absolutely zero in the end. I am so disgusted that I had to write this review! I had to miss several hours of work throughout this process also. And to top it off, the original sales rep had the nerve to call me twice this week and left messages asking if we could still work together and just change the scope of the job. ARE YOU KIDDING ME!?!?!?!?! I am a good Christian man otherwise I would have called him back and said more curse words than I even have in my vocabulary. HELITECH here I come!!!!
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Mandi Holekamp
5 months ago
If you negotiate the price they make you right a good review! This is how they have their high rating. Basement leaks, from 3 feet over from where the repair was done. They said that sometimes it happens because that is the next weakest point in the basement. They never said such things when giving me estimates nor did they ask to include other areas of the basement. If there were other weak points I would have wanted to fix them. Also they did not tell me that I would need to have an electrician run electrical to the sump area. I found out after their work was done and I asked if is was "ready to go." The response was "as soon as you get an electrician in here." I have found that they constantly up-sell you. For the huge upfront price you would not think this is possible. I kept needing to add things or bring in someone else. Turns out they have a bad reputation, just not online.
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Judy Owens
6 months ago
Mike, Tyler and Dillon did an excellent job today taking care of some issues in my basement to rectify a problem. I have had three crews here throughout this project and they have all been excellent. Each crew works together as a team. I lost the piece of paper that had the other men's names on it but you can check your records to see who they were. I appreciate their hard work and responsible behavior. I would like to add Quinton and Jay, who did the finish work on my basement. They were very hardworking, polite and worked together as a team. They returned this week to finish a little bit of trim. I was so happy to see them.
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After finding success with PolyLevel, the Illinois Department of Transportation has opted to use it again to repair a highway in Belleville, Illinois.

http://www.woodsbasementsystems.com/concrete-lifting/case-studies/7733-polylevel-chosen-by-idot-to-repair-illinois-highway-in-belleville.html
The Illinois Department of Transportation (IDOT) was receiving complaints from motorists thatlarge bumps existed on a recently resurfaced section of HWY 15. A visual inspection of the areaconfirmed the issue and identified the source to be slope failure effecting the fill soil beneaththe impacted area. Commuter safety and protection of previous work required an immediate, but economicalresolution to this issue. Mudjacking and concrete replacemen...
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Brrr... It feels as though winter has finally hit the Midwest. Dr. Energy Saver has the solution to keep your home comfortable during these frigid winter months.

http://www.woodsbasementsystems.com/about-us/news-events/26287-cold-feet-dr-energy-saver-has-got-you-covered.html
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Being thankful doesn't stop in November. There are many things for which we are thankful year round. Happy Thanksgiving from our family to yours!

http://www.woodsbasementsystems.com/about-us/news-events/25192-a-month-of-giving-thanks.html

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Thank you to those that voted us Best in Value awarded by St. Louis Small Business Monthly. We strive to provide the best value to our customers.

http://www.woodsbasementsystems.com/about-us/news-events/25148-delivering-value.html
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The Illinois Department of Transportation has chosen to work with Woods Basement Systems and Foundation Supportworks to use PolyLevel to repair a hazardous highway.

http://www.woodsbasementsystems.com/concrete-lifting/case-studies/7701-idot-chooses-polylevel-to-restore-hazardous-highway-in-ofallon-illinois.html
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If you can dream it, we can design it. Total Basement Finishing will transform your basement to beautiful!
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Why WaterGuard? It's all about location, location, location. WaterGuard's location and patented design makes it the most advanced waterproofing system.

http://www.woodsbasementsystems.com/about-us/news-events/25410-waterguard-the-most-advance-waterproofing-system.html
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The CleanSpace crawl space encapsulation system and SaniDry energy-efficient dehumidifier work wonders to restore a musty, moldy, allergy-ridden crawl space.

http://www.woodsbasementsystems.com/crawl-space-repair/case-studies/7424-cleanspace-and-sanidry-restore-philo-illinois-crawl-space.html
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November is National Lung Cancer Awareness Month. Do you have radon in your home? We are a part of the National Radon Defense Network and can help you take the steps necessary to ensure your home is healthy.

http://www.woodsbasementsystems.com/radon-gas-mitigation.html
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