By the time an SOS has gone out to PR and communications ace Al Leach to summon his formidable crisis management skills, chances are the desperate company sending that frantic Mayday call has probably come to disagree with P.T. Barnum’s famous belief that “there is no bad publicity.”
FULL STORY: http://bit.ly/leachMMI1
If the National Basketball Association (NBA) were to give an award for “CMO Working in His Dream Job,” Chip Bowers of Oakland, Calif.'s Golden State Warriors would be a shoo-in. The new plaque would go nicely with the eight awards bestowed on the Warriors at the NBA’s 2014 Sales and Marketing meeting.
FULL STORY: http://bit.ly/BowersWarriors1
"CX Legend Frank Eliason: Empathy Trumps Tech"
Scathing critiques of bad customer service fly thick and fast on social media, so when the Twitter-verse lights up with spontaneous praise it tends to grab attention.
Such was the case recently when a grassroots effort took hold, aimed at drafting Comcast’s legendary customer service guru, Frank Eliason, back to the post he vacated in 2010.
FULL STORY: http://bit.ly/EliasonCMS1
This week on "Connecting...with Bill Sobel" on CMSWire.com
"Ask Lee Nadler where he's found the most career inspiration on his 25-year-marketing career and he might surprise you.
Nadler is currently marketing communications manager for MINI USA, where he happily leads a bunch of MINIacs, as the car owners like to call themselves. Technically, he is responsible for MINI's multi-channel marketing initiatives and manages the agency relationships."
FULL STORY: http://bit.ly/nadlermini1
Guess What Hootsuite's Founder Thinks About 24/7 Social Media?
Ryan Holmes can't walk on water, but he is learning to walk on his hands. And anyone with the tenacity to do that deserves some recognition — especially when he's also the founder and CEO of a social media management platform that claims more than 10 million users around the globe.
Holmes is the head honcho at Hootsuite, whose web and mobile social media dashboard helps individuals and organizations monitor, post and track results across multiple social networks.
FULL STORY: http://bit.ly/rholmescms1
"Phil Lempert: Not Everyone Will Buy Your Product"
Phil Lempert, better known as The Supermarket Guru to his legions of readers, radio listeners and TV viewers, has single handedly created an information niche where hunger for knowledge meets food for thought.
Lempert recently passed the 30-year mark as a trend watcher and analyst for the retail grocery and food industries. It’s a role he invented and has expanded and re-defined over the years to include expert analysis of consumer behavior, marketing trends, new products and the changing retail landscape.
FULL STORY: http://bit.ly/lempertcmswire1
"As Chief Experience Officer for telecom powerhouse, Sprint (NYSE: S), Bob Johnson wouldn’t dream of “phoning it in” when it comes to his depth of commitment to customer care. As a 17-year veteran of the company, Sprint knew Johnson was the man to call when they were looking for an uncommon passion for customer service, a boundless enthusiasm for innovation and a deep sense of mission."
FULL STORY: http://bit.ly/1TR8PVZ
Jeff Fernandez co-founder of Grovo "Learning What You Need to Work, A Bite at a Time"
Grovo co-founder and CEO Jeff Fernandez thinks he's created a better way to learn at work.
Grovo empowers companies with the technology and content "to align, educate and inspire" their teams, he said.
FULL STORY: http://bit.ly/Fernandez_grovo
Robin Zucker is a native New Yorker who ventured into the cornfields of mid-America when it was time to attend college — just for a new experience. So she argues that it's not all that surprising that she opted to make an unusual move in her marketing career: leaving Yahoo for Playboy Enterprises.
FULL STORY: http://bit.ly/ZuckerPlayboy1
"Jay Bernstein: What Can a Business Born on July 4th do for You?"
Some people find inspiration in the shower. Others — like Jay Bernstein, the founder of Long Island, N.Y.-based Win-Win Solutions Group — find it on the Fourth of July … which is why it feels especially appropriate to tell you his story today.
Five years ago, Bernstein was heading to a pre-fireworks date with his wife and daughter. On his way to meet them, he said he looked in dismay at the number of empty properties, big box stores and failing businesses on every road he took.
- New York UniversityMedia Management, 1981 - 1983
- University at Albany, The State University of New YorkCommunications, 1977 - 1878
- Nassau Community College1975 - 1977
According to Wendy Marx of Fastcompany.com “Sobel knows practically everyone who matters in the media and entertainment space. Recognizing that his ’skill set is who I know’, Sobel since the early 1990s has helped technology companies get into the media and entertainment space by tapping into his vast network.”
- SobelMedia LLCDigital Media Connector, 2000 - present
- NBCProduction Planning, 1979 - 1981
- ABCPromotion & Markeitng, 1981 - 1981
- MTVProduction Services, 1981 - 1983
- many more
Amazon's Smartphone: Take a Look at the Leaked Pictures
After years of development, Amazon is finally close to unveiling the first of several own-brand smartphones -- and Boy Genius Report has exc
Get an Inside Look at Mad Men’s Final Season Poster Designed by Milton G...
Renowned artist Milton Glaser juxtaposes Don Draper's seminal silhouette from Season 1 with psychedelic art indicative of the new season.
Real Time Flight Tracker & Airport Delays from FlightView
Look up the flight arrival or flight departure status of any flight in North America and see live flight tracking maps with FlightView's rea
I was drugged, says woman in skirt and heels filmed throwing punches at ...
THE woman now famous around the world for throwing allegedly drunken punches at the Melbourne Cup says she was drugged.