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Wayne Rochat
Works at RPAS Training and Solutions
Attends Aviation Australia
Lives in Sydney
1,250 followers|87,098 views
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Wayne Rochat

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I am in the process of updating my CRM strategy workflow diagram below.

Any good resources out there you can share to make us all more aware of CRM strategy?

I have recently presented a workshop on CRM, online marketing and Customer Engagement Marketing. Here is a diagram I used to touch several topics. I am in the process of upgrading it with a lot of extra information and will appreciate any comments. Updated diagram coming soon.

#CRM   #crmdevelopment  
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Wayne Rochat

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At the recent #raafpointcook    #airshow   Show at Point Cook, Victoria we had a great time meeting up with current #drones  , #uav  and #rpas   clients and answering all the questions from the public. Below is a photo of the day before the crowd came. :)
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If i was to get my UAV operators certificate, (am already a PPL holder), would i have many opportunities to fly UAV's?
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Wayne Rochat

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Photos of my Dad back in 1969 preparing for a high altitude flight. He eventually reached 68240ft in a Mirage III. He was a fighter pilot at 2 Squadron in the South African Air Force. 

#aircraft   #airforce   #pilot   #fighterjet   #saaf   #mirageIII   #aviationmonday   #aviation   #space  
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Wow Great Aviator.
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Wayne Rochat

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A great new app that will help you to keep a detailed record of all your drone flights and manage your batteries, flights and UAV / Drones. 
RPAS Logger Lite (Drone / UAV) is an essential tool for all Remotely Pilote...
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Wayne Rochat

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The 11 Steps to Obtain you UAV Controller Certificate from CASA in Australia.

A great info-graph to explain the process of obtaining your #drone  or #uav  Controller Certificate to fly #drones  commercially in Australia. 
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Wayne Rochat

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Australia's Civil Aviation Safety Authority (CASA) has just released a six part multi-media tool called Out-N-Back.

http://services.casa.gov.au/outnback/#/outnback/episode1

The video and information package is based around a 6000 kilometre VFR round trip across four states.

A Cessna 172 flown by experienced CFI Salli-Anne Ward with a non-aviation passenger goes from Bathurst in NSW, through outback South Australia, across Bass Strait to Tasmania and back through Victoria to Bathurst.
The whole trip is filmed from inside and outside the aircraft, with stunning shots of scenery interlaced with vital aviation safety messages.

The whole trip is filmed from inside and outside the aircraft, with stunning shots of scenery interlaced with vital aviation safety messages.
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My powered instructor Salli-Ann features in this video. Very experienced pilot.
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Wayne Rochat

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I have recently presented a workshop on CRM, online marketing and Customer Engagement Marketing. Here is a diagram I used to touch several topics. I am in the process of upgrading it with a lot of extra information and will appreciate any comments. Updated diagram coming soon.
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Thanks Wayne, looking forward to seeing the updated diagram!
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People
Have him in circles
1,250 people
Lu Del's profile photo
GONG Chu, China Lawyer's profile photo
Delio_lm's profile photo
Muller du Plessis's profile photo
zheyu zhou's profile photo
Sornsiri Sirisophaphong's profile photo
Alex Oxborough's profile photo
Morne van der Merwe's profile photo
Farouk El Yordi's profile photo
Work
Occupation
UAV SMS & Aviation Business Solutions Consultant. Aviation Safety Management System Software, Manuals and AOC Consultant
Skills
UAV, SMS, Safety Management System, RPAS, UAS, Aviation Safety Management Systems, CRM, Marketing, Business Plans
Employment
  • RPAS Training and Solutions
    Drone, UAV, RPAS Training and Safety Management Systems Consultant, present
  • Aerosdb SMS Software and Aviation Manuals
    Aviation Safety Database, Marketing and Operational Manuals, 2012 - present
  • Active Paradigms
    Business Architect & CRM Consultant, Social CRM Workshops & Online Marketing Strategist | B2B Marketing Strategy | Conference, 2010 - 2013
  • Keynote Speaker
    Consulting on aligning business plans with IT and Internet solutions. Business Speaker, Conference Speaker, Convention Speaker, Corporate Speaker, Roundtable Speakers, 2006 - 2013
  • CRM Strategic Solutions
    CRM Consultant and Strategist defining solutions to develop an Online Marketing ecosystem integrated with CRM and Reputation Management, 1999 - 2013
  • News Corporation
    CRM Project Manager, 20010 - 2011
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Sydney
Previously
Sydney, Australia - South Africa - Namibia - Scotland - The Netherlands - Thailand - Australia
Story
Tagline
UAV SMS & UAV Operations Manuals. Aviation Business Solutions Consultant: Designing online marketing & CRM ecosystems with IT & Social Media
Introduction
I have a passion for the Aviation Industry, UAV / RPA / Drone technology and corporations / SME business solutions around CRM - Customer Relationship Management. Business Speaker & Solutions Architect that helps companies to design and implement their business plan / strategy using current and upcoming IT, CRM and Online Marketing solutions. I have attained numerous industry certifications while employed by Oracle Corporation (Siebel, PeopleSoft, Vantive, CRMonDemand etc) as well as worked on large scale CRM implementations for clients such as Vodafone, ABN AMRO, NAB Bank, Country Energy, Kasikorn Bank, Elders etc.

Companies engage Wayne to provide solutions for one or more of the following reasons:
  • In the aviation industry Wayne has an in depth knowledge of Aviation Safety Management systems and help aviation companies to implement a software solution together with best practice procedures to comply to all relevant industry bodies such as IATA, ICAO, FAA, CASA etc
  • Conference Speaker, Keynote Speaker
  • To initiate a Social Media Audit/Assessment integrated with Website Design & Strategies 
  • To setup a strategy for social media tied to ROI
  • To partner with leading thinkers and companies in Social Media to assist in their Digital Strategy 
  • To provide a third party perspective on established Social Media Initiatives
  • To help establish greater trust and credibility with a specific target market through Social Media
  • Customer Relationship Management Strategies
  • Social Business Designs
Wayne was the Keynote Speaker at the "Innovative Marketing 2011" forum in Shanghai Sponsored by Harvard Business Review : China

Keynote Speaker: Customer Experience Management - CXM & Online Marketing Strategies: How On-line marketing Will Change Your Business & CRM Strategies. Online Marketing Workshop

Reputation Management Speaker : Managing Reputations in the Digital World Workshop
Bragging rights
Completed 34 solo skydives.
Education
  • Aviation Australia
    present
Basic Information
Gender
Male
Relationship
Married
I have been to Kays Tyres several times now and each time was a pleasant and efficient time. My new Kuhmo KL51 tyres perform better and lasts a lot longer than my original tyres supplied with the SUV when I bought it. My last 2 services here was as promised and well priced. Thank you Kays Tyres.
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