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Waite Toyota-Scion
Toyota Dealer
Today 8:30AM–4PM
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Waite Toyota-Scion

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Make sure you get your entry in The Cheesy Duck Race, to support the South Jefferson Rescue Squad.
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Waite Toyota-Scion

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Are you going to the Armed Forces Parade in Watertown today? Keep an eye out for our Toyota Tundra pulling the Fishing for Freedom float.
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Waite Toyota-Scion

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We had a great day to celebrate the Waite family's 50th anniversary with Toyota. Here is to 50 more!
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Waite Toyota-Scion

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Take a look at Motor Trend's first drive of the all new 2016 Toyota RAV4 Hybrid.
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Waite Toyota-Scion

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Winter will be here before you know it. Now is the time to get your Toyota ready to face the cold & snow. Our Service Dept has everything you need to get ready.

Schedule your appointment today!
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Waite Toyota-Scion

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Have you seen our new customer shuttle? Keep an eye out, it's on the road Monday - Friday.
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Have them in circles
31 people
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Waite Toyota-Scion

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Check out Kyle's message to the Waite Family regarding their 50th anniversary with Toyota.
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Waite Toyota-Scion

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The Waite family was presented with the orginal dealer agreement from 1966 during our 50th Anniversary celebration.
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Waite Toyota-Scion

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Waite Toyota-Scion

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Check out USA Today's review of the 2016 Toyota RAV4 Hybrid.
Even in times like these when gasoline is dirt cheap, Toyota seems to have come up with another hybrid that makes sense.
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Waite Toyota-Scion

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The all new Scion Im has arrived!
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Waite Toyota-Scion

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Look for the Fishing for Freedom float at today's Armed Forces Day Parade in Watertown. Enter the derby and you can win the Polaris ATV featured. Go to http://www.fishingforfreedomti.com/ for more details.
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Contact Information
Map of the business location
18406 US-11 Watertown, NY 13601
18406 U.S. 11USNew YorkWatertown13601
(315) 788-6022waitetoyota.com
Toyota Dealer, Auto Parts Store
Toyota Dealer
Auto Parts Store
Car Dealer
Oil Change Service
Used Car Dealer
Today 8:30AM–4PM
Saturday 8:30AM–4PMSunday ClosedMonday 8:30AM–8PMTuesday 8:30AM–8PMWednesday 8:30AM–8PMThursday 8:30AM–8PMFriday 8:30AM–6PM
The Waite Family has been proudly serving Watertown, Fort Drum and the surrounding areas since 1929.  We provide new and used sales, service, parts and financing.  Stop in today and test drive a new or used Toyota or get your oil changed and tires rotated.
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Review Summary
4.2
20 reviews
5 star
15 reviews
4 star
1 review
3 star
No reviews
2 star
No reviews
1 star
4 reviews
"Very happy with the whole processes of buying a car from Waite, No pressure."
"The waiting area is beautiful and atomosphere is so welcoming."
"They will be more eager and have a little more time to give you quicker service."
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Have them in circles
31 people
Sweet Heart's profile photo
Lori Gushlaw's profile photo
Rockland Toyota's profile photo
Sewell Toyota's profile photo
Jessica Allen's profile photo
Sierra Toyota Scion's profile photo
Sterling McCall Toyota's profile photo
MyAutoSearch.com's profile photo
Larry Feller's profile photo
All reviews
David Stockholm's profile photo
David Stockholm
a month ago
This is the 3rd vehicle my wife and I have bought from Waite Toyota. They make the buying process and experience a pleasure and never a hassle. I would recommend anyone I know to give them a try, you won't regret it at all. Steve Malbouf is great to deal with, as is the entire staff. Thanks again Waite Toyota.
Response from the owner - 3 weeks ago
David, We are glad to hear of your postive experience, and look forward to serving you in the future.
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Chase
2 months ago
Just got back from Iraq, had a 2016 Tacoma TRD Sport in order from NYE Toyota (which I found through USAA) near Syracuse (big mistake) and they kept changing the date of delivery which in turn leaves me with an expensive rental car Came in to Waite Toyota looking to see if they had what I was looking for, for the same competitive price. Was greeted by Steve Malbouf who was awesome to work with, showed me the inventory, let me take a similar Tacoma for a test drive, and sat me down and went over the cost of the vehicle. I saved more here than I would've going with NYE instead. Really happy I decided to come in here and give it a shot. Very friendly and professional, and they don't try to push you into a sale, will definitely recommend to my buddies looking for a Toyota.
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Response from the owner - a month ago
Chase, we are glad you had a positive experience with us. Thank you for your service and enjoy your new Tacoma!
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Joseph Overton
8 months ago
Best car buying experience I have ever had. Matt Spencer was my sales person. He was not pushy, he let me make my own decisions and was just a respectable person to work with. Got me a great price for a great vehicle. Very , very impressed. Can't wait untill I have children old enough so they can buy vehicles here.
Response from the owner - 8 months ago
Joseph, we are glad that you are happy with your recent purchasing experience with us. We hope to see you again!
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Busdriver one
a year ago
I have done business with Toyota over 24 years now. 2 Different dealerships. However they are all Extremely good. Toyota makes sure of it. Customers are truly Number 1. Everyone makes small mistakes, but they are always willing to talk to you. If you have a problem, ask the service manager, most of the time, you have misunderstood. I have Always had great service from them. If you go to buy a vehicle, go to one of the sales men who don't have a large customer base. They will be more eager and have a little more time to give you quicker service. However they are all nice.
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Response from the owner - a year ago
We appreciate your feedback and look forward to serving you in the future!
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Nafeesa Johnson
a month ago
Greatest place to get your car. Your experience there will be one of a kind. Big Steve is amazing, by far the nicest and most helpful person ever. Everyone treats you like family. The waiting area is beautiful and atomosphere is so welcoming. I got my first car right out of college and everything was explained to me. Three years later I got another car and received the same experience. I was walked through the process and even texted Steve on his day off for help! If you are looking to be treated like a family and want the best service, go down to Waitw Toyota !
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Response from the owner - a month ago
Nafeesa, we appreciate your continued business!
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Frederick Robinson
a month ago
Excellent experience!!!!! Usually when I come to a dealership there's pressure but not here everything was quick and simple. And the deals are amazing as well.
Response from the owner - a month ago
Frederick, Thanks for the review.
scott sbaraglia's profile photo
scott sbaraglia
a month ago
Very happy with the whole processes of buying a car from Waite, No pressure. The salesman Steve was great did everything he said he would and always returned calls promptly.
Response from the owner - a month ago
Scott, It's great to hear that you had an positive experience!
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Nora Fuller
a year ago
My 89 year old father in law took his Camry in for a recall on the air bags just to get it fixed. When they were finished they handed him a bill for tire rotation and an inspection neither of which he asked for or signed for. Someone saw him coming and tried to take advantage of an elderly man. He told them that he didn’t ask for it and shouldn’t have to pay. I feel that they emotionally strong-held him and he agreed to pay for the tire rotation but not the inspection. So he left with a 10-day temp sticker and a warning light that was on after they messed with it. So beware if you go to Waite’s, especially if you are over retirement age. Fuming!
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Response from the owner - a year ago
Nora, I am sorry that your Father-in-Law did not have the type of customer experience we strive for here at Waite Toyota-Scion. Please feel free to contact me directly with your concerns at 315-788-6022. Sincerely, Cheryl Robbins Customer Relations Manager.