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Waikem Auto Family
Car Dealer
Today 9:00 am – 8:00 pm
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3708 Lincoln Way E Massillon, OH 44646
3708 Lincoln Way EastUSOhioMassillon44646
(330) 478-0281waikem.com
Car Dealer, Used Car DealerToday 9:00 am – 8:00 pm
Monday 9:00 am – 8:00 pmTuesday 9:00 am – 8:00 pmWednesday 9:00 am – 8:00 pmThursday 9:00 am – 8:00 pmFriday 9:00 am – 6:00 pmSaturday 9:00 am – 5:00 pmSunday Closed

We are the Waikem Auto Family in Perry Township, Ohio. We are a family-run car dealership located on the Stark Auto Mile between Canton and Massillon. We specialize in new car sales and used car sales. We also have a full automotive repair and service department. 

Our new car sales departments specialize in all the top brands, including Subaru, Nissan, Ford, Honda, Kia, Hyundai and Mitsubishi. 

Our used car department offers more than 300 preowned vehicles for sale in all makes and models. We sell used cars, used trucks, used vans, used SUVs at all prices. We have a car that can fit any budget. Our bad credit finance process makes it easy for everyone to get approved for a car loan.

Our award-winning service department will help you with car repairs on all makes and models. Visit our website for coupons and service specials. 

We serve all of Northeast Ohio with customers in Canton, Massillon, Akron, New Philadelphia, Wooster, Dalton, Green, North Canton, Alliance, Jackson Township, Dover, Perry Township, Canal Fulton and all over Ohio. 

We look forward to seeing you at the Waikem Auto Family on the Lincoln Way Auto Mile between Canton and Massillon. 

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Review Summary
4.9
45 reviews
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"Guess I will have to look elsewhere when making my new car purchase."
5 reviewers
"We were interested in a Kia Sorento."
"Both have great customer service skills, knowledge and knew how to seal a deal."
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Paul Bourque
a month ago
The whole car buying experience at Waikem was so far beyond other dealerships that we visited, that I'm sorry we wasted our time at them. Our salesman, Roger Kinney was pleasant to deal with, knowledgable, and very accomodating to our many questions. If your going to go somewhere else, do it with the intention of also going here, because you won't want to go back to them! In any other dealership were you ever taken on a tour of the facility, or introduced to the service manager, or shown where to arrive for service? You will be here. You leave feeling like you made a good choice.
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Mm Dee
3 months ago
We went with our daughter to make her first car purchase and Carl Holt was our salesman. He did such a great job explaining in detail exactly what she could expect and how to navigate through the financing procedures. He made sure she understood everything before she made this big decision. He made our whole experience pleasant. I would definitely recommend Carl and remember him for our next vehicle purchase.
Barbara Horton
2 months ago
Awesome experience. I love my new car!! Jon Ransom was the best. The whole team was great. Thank you for a job well done!!
Ed Sexton
a month ago
My wife and I were just going to look at something that was used, with low miles and good on gas. We were not planning to buy this day. Carl Holt showed us several to look at then we took a Hyundai out for a drive. It was a hybrid and only had a little over 4,000 miles. Carl did not high pressure us at all and was very honest and answered all are questions. We did end up buying that day with His Help. I would recommend him to family and friends to deal with in the future. We love the car!!!! The manager, Jorge Cerrezuela also helped us by taking me home to return my truck, while my wife was completing the paper work with Carl. Everyone was great.
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Dustin Grigsby
a month ago
My wife has been wanting a Kia Soul for a couple of years now. She found a used one that she liked at Waikem online. We went to look at it and met Brendan. What a great guy! We test drove it and he made sure that we drove the car in town and on the high way and said we could drive as long as we wanted. He didn't pressure us about anything. We decided to buy it and the process was quick and easy. Brendan made sure that we got the best options possible and did everything in his power to make sure that we were happy with terms. When it was time to do the final paperwork, Robby was excellent as well! I was thoroughly impressed with our experience at Waikem. Everyone that passed by made sure to say hello and ask how we were and seemed to genuinely care. The Waikem Family is a very well ran and excellently staffed company!! We will return for our next purchase indefinitely!!
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ken corbin
2 months ago
My wife and I just began looking for a new car. When we decided to check out The Kia dealer and then ended up at Mitsubishi . When we saw The Outlander we were hooked. Our salesman Carl Holt was informative and caring . Giving us time and space and was never pushy . after a few days we made our choice and love our new Outlander . Carl is a true gentleman and professional and realizes that sometimes people have a hard time making up their minds but he never pushed us not once . bravo Carl thank you for everything. I told all my associates at my work and my wife's work . hopefully everyone will come and buy from you and experience your great sense of humor and helpful automotive knowledge God bless Ken And Amanda Corbin
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Diane Walters
a month ago
Was just planning the day on looking around and not buying when Dustin Carnes came to our help. He showed us a couple of cars and then there was the car I have wanted for quite some time. With his help and knowledge I walked away that day with a Chevy Equinox which I just love. I will direct family and friends when they are ready to purchase a new or used car your way. Thanks again Dustin for your help.
Jackie Baker
2 months ago
We searched for a used SUV with low mileage and MPG of 30. We searched on-line. Decided to trade our Chevy Colorado Z21 and pay cash for the remaining balance. We chose the 2 largest dealerships in Massillon to test drive vehicles and see what kind of deals they would offer. We test drove a jeep and a chevy equinox at one dealership and a Mitsubishi Outlander at the other. The staff at Waikem was exceptiownal - Roger Kinney and Sam Rossi. Both have great customer service skills, knowledge and knew how to seal a deal. We couldn't pass up the fantastic deal of owning a 2015 Outlander within our budget. It was hands down the best positive experience we have ever had. Kudos to the Waikem Mitsubishi team. We are telling all our family/friends about the experience! Thank YOU
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