Response from the owner - 5 months ago
Hello Prithvi, and thank you for taking the time to write a review about your experience with us. At Volvo of Dallas, we take customer service very seriously and aim to provide our customers with the best experience possible. We are sorry to hear that you did not have a positive experience with our service department. Our goal is to fully repair our customers’ vehicles to top-condition, and we are sorry that this not what you experienced with us. We would like to discuss this with you further so that something like this doesn’t happen going forward. At your earliest convenience, please reach out to Donny Feilder at the dealer’s main number 1-866-726-7197.