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Vicky Kennedy
Works at Critical Media
Attended Miami International University of Art & Design
Lives in New York City
216 followers|43,760 views


Vicky Kennedy

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Media Geek
Experience with SaaS/PaaS, QA Testing, Product Support, Client Services, Account Management, Project Management, and Training. dvanced knowledge & proficiency in Adobe, Microsoft, and Google apps: Photoshop, Illustrator, Acrobat, Encore, After Effects, Premiere, Soundbooth, Final Cut, Office, Google Drive/Docs, Analytics.
  • Critical Media
    Product Support Manager, 2013 - present
    Manage product support team; recruit, train and mentor team members; work with engineers and developers in streamlining the product support process; collaborate with project and product managers; ensure quality and timely communication with all clients. Main point of contact for all clients using SaaS based products: Syndicaster and ClipSyndicate, along with LiveRail ad serving.
  • Critical Media
    Senior Product Support Specialist, 2013 - 2013
    Senior Product Support Specialist / Technical AM responsible for managing client relations for SaaS based products: Syndicaster, ClipSyndicate, and Critical Mention, along with LiveRail ad serving. Main point of contact for all clients using Syndicaster, a video ecosystem for editing, distributing, and managing digital video content in addition to Clip Syndicate, a video syndication platform. Project manager over hardware deployments and set-up, and client on-boarding. Provide training and direction to junior team members.
  • The Art Institute of Fort Lauderdale
    Assistant Director, Media Arts & Illustration,, 2003 - 2012
    Managed 5 programs, 20+ faculty, 400+ students
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
New York City
Jersey City - Brooklyn - Fort Lauderdale
Contact Information
a 30-something web/tech geek, digital artist, writer, wisecracker, dog-walker, coffee-drinker...
Bragging rights
I was here before you.
  • Miami International University of Art & Design
    MFA, Computer Animation, 2001 - 2003
  • The Art Institute of Fort Lauderdale
    B.S., Media Arts & Animation, 1998 - 2001
Basic Information
Other names
Vicky Severin, name of origin
Vicky Kennedy's +1's are the things they like, agree with, or want to recommend.

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