Only ultra-sophisticated state-sponsored hackers acting under the orders of Vladimir Putin and with access to Russian supercomputers could possibly have broken into the Gmail account of someone who lost his phone in a taxi in the suburbs.
Linux sysadmin, Mainframe engineer, Openstack ninja.
I work for IBM but do not speak for the company. Relax!
Attended Randall High School in Amarillo, TX, graduating in 1999. Spent a few years on active duty in the US Army. Studied computer science at West Texas A&M University in Canyon, TX, graduating with a BS degree in 2012.
Signed on with IBM in 2013, supporting independent software vendors and IBM's business partners who develop solutions for zEnterprise.
<disclaimer> All content herein is soley the views of myself and do not reflect IBM's opinions or whatever... relax! </disclaimer>
Received email stating my canvas print was ready for pickup. When I got to the store, they had not started printing yet. Was told to wait 15 minutes and 2 hours later it was complete. Totally unsatisfied.
Eddie really helped me out when my car was making a terrible rattling sound from the engine. Same day repair - and he even handled the warranty on a part I thought had expired, saving me over $300!
Highly recommended and will revisit in the future.