But college students are not customers. That analogy needs to die. It needs to be drowned in the world’s largest bathtub. It needs a George R.R. Martin–esque bloodbath of a demise.
Legitimate research has determined that student evaluations of professors are biased, and so their “customer ratings” aren’t fair. Legitimate research also indicates that while professorial popularity and effectiveness do overlap, one does not immediately signify or correlate with the other. Further, most students don’t actually view themselves as customers, because they know how education works and actually want to get one.
- Lone Star College - TomballEnglish Professor, present
- Franklin CollegeAdjunct Professor of English
- Indiana University, BloomingtonAssociate Instructor
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