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Vacations Made Easy
Travel Agency
Today 10AM–8PM
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2101 W Chesterfield Blvd #124 Springfield, MO 65807
2101 West Chesterfield Boulevard #124USMissouriSpringfield65807
Travel AgencyToday 10AM–8PM
Thursday 10AM–8PMFriday 10AM–8PMSaturday 10AM–8PMSunday 10AM–8PMMonday 10AM–8PMTuesday 10AM–8PMWednesday 10AM–8PM
Live life, work smart, vacation easy.
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Review Summary
20 reviews
5 star
5 reviews
4 star
1 review
3 star
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2 star
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1 star
14 reviews
"Turns out this company is all one big sales pitch for timeshares!"
"She said they chose the best location between the two cities."
"This site is obviously a giant rip-off / scam."
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All reviews
Teresa Gray
3 weeks ago
I had originally given 1 star, and a bad review, because I had been overcharged for a child's Dixie Stampede ticket, and was told by customer service that they could not give me a refund for the difference. Since then, I was contacted by Missy, and was given a full refund for my entire order. She also assured me that Vacations Made Easy has improved their customer service, which would make me comfortable with using their service again.
Richard Lane
2 weeks ago
WE WILL NEVER USE THIS SERVICE AGAIN We were snowed in on Jan. 22 2016 and could not get to the Ryman. Vacation made easy would not refund our money. We called the Ryman and they would give a refund, if we had bought the tickets from them. NEXT TIME WE WILL GO THROUGH THE RYMAN TICKET MASTER. We found out that some of the performers could not get there either.
trevor hancock
a month ago
I have just like to thank Krystal for the professional help she gave me when I phoned for help with a purchase. she was a pleasure to talk to, gave you confidence that she was doing what she says she was doing. A great asset to your company. a pleasure to deal with. Thank you Krystal and Vacations made easy
Stan Armstrong
2 months ago
HORRIFIC pricing. A package for Hojo and Medieval Times in Toronto cam out to almost $1,300. If you book directly with the hotel and the event location, prices were 40% lower. Taking an extra 5 minutes and booking on Kayak with a promo code from retailmenot, was less than HALF the price. This site is obviously a giant rip-off / scam.......
Anthony Ringwald
2 weeks ago
EDIT: The company has since called me (January 2016) for my September 2015 incident. They offered me a complete refund of my ticket purchase as well as a $100 gift card. They also assured me that they cut all ties with the 3-rd party ticket seller north of Pigeon Forge that used the opportunity to sell time shares. They assured me that they do no tolerate that. Also, they said they now offer complete print-outs of all tickets so you do not have to drive if you do not want to. If my purchase using the gift card goes well, I will come back and leave a new review and may update the star rating to 5 stars if it goes well. It sounds like they are trying to turn the business around. ORIGINAL: Horrible. I purchased two show tickets for The Comedy Barn in Pigeon Forge, Tennessee, when I had trouble finding a place to buy them online directly from the show. The price was good and the checkout went fine. I chose email delivery over mail delivery for the tickets as I was already in the car on my way to the Smoky Mountains. When The email finally came through, I clicked the link for the tickets. What came up was directions to a brick and mortar location about 40 minutes north of the town based off of Google Maps directions. I called customer service as to why my tickets weren't emailed to me. The woman stated that the email delivery is just for the "voucher" to pick up the tickets and that we had to go to the actual VacationsMadeEasy location. We asked if there was a closer location to Pigeon Forge and Gatlinburg. She said they chose the best location between the two cities. For anyone who hasn't been there, the two cities nearly touch so you would have to be in one of them to be close to both. Anyway, she stated that if you look at a map, the location is "between and a little higher." She basically skirted that the location was 20 miles north of Pigeon Forge and even farther from my location in Gatlinburg which I had to drive in the terrible holiday traffic. (They're trying to save on rent I guess) We took the drive because we really wanted to see the show. It took us about 50 minutes from Gatlinburg due to the distance and traffic. Once we got to the pick-up location, the woman printed out "vouchers" for tickets that we turn in at the Comedy Barn show to get our actual tickets! These could have been easily emailed to me in the first place! I found out the reason why they refused to email us the tickets and instead made us drive to the pick-up location. The woman then told us we could go view some new cabins and receive $100 courtesy of VacationsMadeEasy. Turns out this company is all one big sales pitch for timeshares!! We took the vouchers to the show and had know trouble getting out actual tickets. Buyer beware, just buy your tickets from the actual show! You will save yourself hours of driving and hassle and not have to be given a timeshare sales pitch!
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Tara Meek
3 weeks ago
I would have not even given them a 1 star. But had to for this review to show up. NEVER BOOK WITH VACATIONS MADE EASY. Use the direct location you want to buy tickets from. This company will not change reservations, let you transfer to anyone else or give you a refund. If you want to just give away $300, this is your place. This company gives Branson, MO a bad reputation. Branson is a great place and fun for the whole family. Just don't use this place to get your tickets, rooms etc.
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Sherina Penny
a month ago
"The whole booking experience was amazing. We checked Gray Line and they were sold out but 1 hour before the tour we were able to book and confirm with you guys. Thank you for being so helpful."
Charlene Burgi
2 months ago
I wish I had read reviews before purchasing tickets. My husband passed away before attending the events we purchased for Branson. They refused to give full price money back and said I could use them as gift certificates which I later found out are not refundable. The two cities closest to me that they assured had events did not have any events. When I called about it, they said I could book a hotel instead. Very, very poor customer service. I would better say they are heartless!
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