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Vacations Made Easy
Travel Agency
Today 10AM–8PM
15 followers|111,950 views
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2101 W Chesterfield Blvd #124 Springfield, MO 65807
2101 West Chesterfield Boulevard #124USMissouriSpringfield65807
Travel Agency, VacancesToday 10AM–8PM
Tuesday 10AM–8PMWednesday 10AM–8PMThursday 10AM–8PMFriday 10AM–8PMSaturday 10AM–8PMSunday 10AM–8PMMonday 10AM–8PM
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Review Summary
122 reviews
5 star
81 reviews
4 star
7 reviews
3 star
1 review
2 star
4 reviews
1 star
29 reviews
"The price was good and the checkout went fine."
"DONT waste your money with these people."
"My experience was great best customer service I've had in a long time"
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A Tumey's profile photo
A Tumey
3 weeks ago
Nothing easy about it. I bought tickets through them only to find out they were much cheaper directly through the actual box office. We are now having a hard time getting a refund bc of a simple mistake. There are better/ more reputable companies out there. I also have a feeling that the Google rating for Vacations Made Easy has been inflated by their own employees.
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Ashley Ormsby
a month ago
Best experience provided by Terri! I wish everyone could deal with him as he was awesome with accommodating my request. Although it was a cancellation Terri wanted to ensure that I was going to enjoy the holidays hassle free in which he suceeded. So thank you Terri!! I wish there were more "yous" in the customer service world!
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Howard Graham
2 weeks ago
I booked a dinner theater in Orlando. Not knowing we had to prevent order dinner received a call from Cari inquiring what we would like to eat. She pleaSant And Personable And A Pleasure Working with
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Aaron Richards
4 months ago
Yesterday I called in and had the pleasure of receiving service from Kelly, a Vacations Made Easy, Customer Service Representative. Kelly was very polite, professional, and accommodating. She helped me understand the process of completing my trip arrangements and put my mind at ease with my recent purchase. Thanks for a job well done Kelly! You really set the standard from which others should emulate. Aaron
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Bob Hatcher
a month ago
This company is a scam. As stated by others, I have my doubts of the positive reviews for this company. Other websites show a very high number of complaints. The BBB stated they had their mail returned when sent to their published address. (Nobody knows where they are located!) I bought tickets for an event that was never scheduled. When I called them (Angel) of the mistake, they refused to credit my card back. BTW - They told me their exchange policy expired on the 21st of the month. I purchased the tickets on the 23rd. Don't risk it! There are too many reputable companies out there that do the same thing.
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carolyn vliet
a month ago
I won't even give this a one star rating. We paid into a special for $199.00--supposed to go for a 2 night hotel stay in Pigeon Forge, than listen to a presentation and receive a $50.00 giftcard and also a 4 night carnival cruise. This company have not returned our calls and given us the info for the sat. presentation and therefore we are out all the associated costs with it besides calling innumerable phone calls trying to get more info. I will be contacting Better Business Bureau on this one. unbelievable I can't even post this without a star rating. so ignore the one star
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Christine Sanford
2 months ago
I had the pleasure to speak with angel she took care of me with the upmost respect. She was kind and sweet and extremely helpful. Best experience I've had in a long time. Working with a sales representative you need a hundred more of her. Thank you for the positive experience have a wonderful day.
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Roger Vazquez
5 months ago
I had a bad experience with Vacations Made Easy. I spoke to them on the phone and talked to the agent about the event and the seats that I wanted. She assured me that she would put a note and that I would probably get those seats, but if i didn't get these seats I would get good seats. I was hesitant because I was taking my 81 year old mother to the show and needed to make sure the seats were appropriate for her. She again assured me that I would get good seats. The next day, when the tickets arrived via email, they were for the last row of seats in the building. I called and told them that I did not want those tickets, I would buy my own. They refused to refund my money. I was told that this was their policy and I should have seen it on their web site. I explained that I did not buy them on the website, but from an agent on the phone. They still refused. They eventually changed the seats for "better" seats in the balcony that still were not good seats for an 81 year old woman. I then bought good seats from another site and was forced to attempt to sell the seats from Vacations Made Easy on my own. My advice to you is to NOT buy seats from a company who cannot tell you where you are sitting at the time of purchase. Buy seats from another site or the event site and cut out the Vacations Made Easy middle man.
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