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University Volkswagen
Volkswagen Dealer
Today 9:00 am – 7:00 pm
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University Volkswagen

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4724 Roosevelt Way NE, Seattle, WA 98105, United States
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4724 Roosevelt Way NE Seattle, WA 98105
4724 Roosevelt Way NortheastUSWashingtonSeattle98105
Volkswagen DealerToday 9:00 am – 7:00 pm
Monday 9:00 am – 8:00 pmTuesday 9:00 am – 8:00 pmWednesday 9:00 am – 8:00 pmThursday 9:00 am – 8:00 pmFriday 9:00 am – 8:00 pmSaturday 9:00 am – 7:00 pmSunday 11:00 am – 6:00 pm
Volkswagen Dealership
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Review Summary
34 reviews
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14 reviews
"I took my son to University to buy his first new car."
"Great experience with the service staff."
"AK was a wonderful sales rep."
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All reviews
Stuart Segall
3 months ago
I took my son to University to buy his first new car. Great experience from start to finish. Larry, the sales manager was a prince, and Guy, the salesman we worked with was a knowledgeable gentleman. Finance dept. was helpful in every way. Kudos to U.V. Great place to buy your car!
Response from the owner - 3 months ago
Thank you so much for coming to see us, Stuart!
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Wilma Stordahl
2 months ago
I took my 2000 VW Jetta to University Volkswagen for service for many years. Then, in summer 2014, I took my car in to have a new battery installed. I was told I needed a new alternator, a repair that would cost well over $1,000. Rather than get the repair, I decided to take a chance and drive my car the short distance to get it home. I ended up taking my car to Carl's Foreign Car Service, located at the end of my street. After an hour, Carl called me and said, "I don't know what to tell you, but your car is charging. You can come get it, and I won't even charge you." It's been running fine ever since. After over 8 years of doing business with University Volkswagen, I will NEVER take my car back to them for service. I simply don't have money to throw away on unnecessary car repairs, and I've since found a mechanic I can trust. #fail
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Bobbi Nodell
9 months ago
I went to four dealerships in the course of a week and my experience here was the best. A.K. was a wonderful sales rep. Even though I did not get a car here (found a used Rabbit I liked), A.K. was very courteous. When I wrote him to say I bought a used car elsewhere. He asked if there was anything he could do. I asked if the dealership would look it over and he asked if he could set up an appointment for me. I look forward to buying a car from him in the future.
Response from the owner - 5 months ago
We look forward to seeing you again in the future, Bobbi!
Ken Kopp
a year ago
I purchased a new car, along with an accessory rooftop rack which was to be ordered and installed when the license plates arrived. Over the course of the next couple of weeks I made several telephone calls to the dealership inquiring the status of the license plates and the rooftop rack, my only option was to leave messages with various individuals who never returned my calls. Just a few days before the temporary plates were to expire I made several calls in a furious mood to which I did get enough response to acquire the plates and cancel the order for the rooftop rack. I have now owned the car for a couple of months and it is due for an oil change and filter. I called the service department expecting to make an appointment in the next few days. The person scheduling service said they were very backed up and that they were scheduling appointments more than 30 days in the future. I expressed that this was not very good service to which she replied I could come in in a couple of weeks and if I were willing to wait all day they would try and "squeeze me in" I of course am not satisfied with the service after the sale and cannot in any good conscience recommend this dealership.
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Meredith Erwin
a month ago
WORST SERVICE EVER! TERRIBLE. I don't even want to have to give one star. When changing my oil, they claimed the last service folks tightened the sleeve too much and it cracked when they removed it. From a customer perspective, if I bring my car in and you brake a part of it while performing a service on it, the service department should eat the cost versus making the customer pay for it. Worth the drive to Bellevue Volkswagen for honest and reliable service.
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Brittany Schultz
3 months ago
if i could give them zero stars i would. extremely rude front desk woman.. each time i would bring my car in to get it repaired i would leave with five other things that needed to be fixed. not impressed with the service in the slightest. they could stand to do some classes in customer service as well. thanks for nothing.
Response from the owner - 3 months ago
Thank you very much for the feedback, Brittany. We are very sorry to hear about your recent experience. If there is anything we can do to regain your confidence, please let us know directly. You can contact me at Thank you again.
Mark Schubert
11 months ago
Amazing service and customer care. The service staff goes above and beyond on every aspect of the experience. The sales staff is just as amazing, no major pressure and very willing to work with us! Highly recommended.
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Bianca Smith
a year ago
I love this place! My scenario was a little unusual. I wasn't sure I wanted a car, had heard terrible war stories about buying cars in the US, and am female. Todd was great with all my ditzy questions and my refusal to buy a car on the spot. We chatted for several hours modelling prices and discussing the difference purchase options. A couple of weeks later when I was ready to buy I organized the meeting via Twitter and never considered a different dealer. I love my Jetta and will definitely return for my next one.
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