unitworx
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unitworx includes many predefined workflows based on proven IT expert processes. These monitorings guarantee a quick start and are activated automatically for suitable servers and other network components. See what you get at a single blow: www.unitworx.com/en/knowledge-base/predefined-workflows
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Today is the international day of happiness. Take this as a reason to convince yourself about how happy unitworx will make you by improving your IT service quality. Get your 30 days free trial at www.unitworx.com/en/free-trial #InternationalDayOfHappiness
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IT asset management can be so simple - learn how: www.unitworx.com/en/documentation
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The right team management is one of the success factors of an IT support company, so we have a little tip for you: If new tickets come into the unitworx system they are not assigned to anybody, this should be done as quickly as possible, so somebody of the team feels responsible for the support case.
In order to that, for example, name a team member as a so-called "ticket assigner", who is responsible for keeping track of all unassigned tickets and assigning them to a team member. This could either be the team leader or alternately a member of the support team.
In order to that, for example, name a team member as a so-called "ticket assigner", who is responsible for keeping track of all unassigned tickets and assigning them to a team member. This could either be the team leader or alternately a member of the support team.
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Not only that you will have the perfect structure for your IT documentation with unitworx - no - it is also very intelligent. If you are in a specific area - for example in the server list - you can directly add new server nodes, which contain the most important sub items for a perfect server documentation.
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Rather think about your next vacation than the monitoring of your IT assets. unitworx offers many predefined monitoring workflows, which are also activated automatically on the corresponding devices in your network. Convince yourself: www.unitworx.com/en/free-trial
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There are different ways support requests can get into the ticketing module of your unitworx system. Just click through them and see how easy it is for you and your customers to create a new ticket. www.unitworx.com/en/knowledge-base/create-tickets
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You are already wondering which features will be published next? With our update news you are determined one of the first who will know! Register now at www.unitworx.com/en/newsletter
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You need additional support in the unitworx system? Watch out for our support possibilites!
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All important information at one glance - simply with the clear unitworx dashboard. www.unitworx.com/en/knowledge-base/dashboard
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