After being stuck on Korriban Incursion (Solo mode) for months I finally got through it about a month ago. The problem is a bug where the last boss keeps resetting before he can be killed. It took me several resets of the missions, getting rid of it and redoing it all over again, several more resets of the boss and finally using stims, adrenals, heroic moment - several tries - to finally bring him down.
By then I had already sent in several tickets and they couldn't help me at all. I got a bunch of major xp boosts (at level 57 that's rather useless really) and that was it. Now here's the next part that's totally INSANE.
Once he was down, the whole arc reset and I was back to TYTHON. Yup, when I finally got to move on I was kicked back instead. Sent in another ticket and was told that it was now fixed so I would just have to go through it "once more". An apology and request that I did not sacrifice any kittens was all I got. ...It'll get even worse!
So after being pissed of for two weeks I got up and completed Tython once again, ran through Korriban aaaaand... The last boss reset and reset, and reset, and reset. After 28 new attempts at bringing him down I gave up and sent in a ticket with 28 F-words in it (I don't usually do that, but enough is enough).
IT GOT DELETED!
I sent in another ticket yesterday. They asked me to bug report it so they can fix it in a future patch, and that's it! No help whatsoever!
So now I have a character completely stuck in the character story arc, no way of moving forward, they're not fixing it for me or anyone else and no pointers to a workaround (getting rid of it again and completing it as a tactical group finder flashpoint probably works, but they're not telling me so no F.. way I'm gonna bother trying).
Now, I have 11 more characters so no worry really, but what if this was my only or my first? If this was the one I really want to play and grind with? (It's an assassin, my first "ghost alt" so yeah, I'd like to get it up to the money pits.)
They're not even trying to apologize anymore, it's just a rubbish standard form saying "We can't do bloody sh!t about this and we don't give a F!).
Also no tribute to SPOCK, complete lack of "May the fourth" sales and no real event either (they never have, it's too expensive). Sadly this game really turned out to be a very generic, cheap clone. It's not "the old republic", it's "the CLONE republic of WOW" and the new Battlefront shows how poor and old it really is.