Profile

Cover photo
Verified local business
Tundra Restaurant Supply
Restaurant Supply Store
Today Closed
248 followers|711,947 views
AboutPostsPhotosYouTube

Stream

 
Get ready for another hot weekend--stay hydrated!
1
Add a comment...
 
Much needed tips for keeping cool this #summer via Eater >>
1
Add a comment...
 
Caption me!
1
Add a comment...
 
#ZeroWaste is easier than you think! We demystify #compostable materials & help you choose #sustainable products!
1
Add a comment...
1
Add a comment...
 
Hurry! Low pricing on eco-friendly #TurboAir ends 7/31!
http://buff.ly/2acOpcl #gogreen #ecofriendly
1
Add a comment...
Have them in circles
248 people
stephanie lemarchand's profile photo
Food and Beverage's profile photo
Carroll Manufacturing International's profile photo
Nickolas Lee's profile photo
Michael Hwang's profile photo
Default Name's profile photo
Butcher's Best Market's profile photo
Cassie Olson's profile photo
Helen Pettengill's profile photo
 
Long-lasting parts help you avoid a potential disaster! And psst, #CHG is on #sale right now http://buff.ly/29W2snp
1
Add a comment...
 
LAST CHANCE! #Enter to win a 7-piece stainless steel set, a mandoline, half-size sheet pans & a chinois strainer!
1
Add a comment...
 
10 simple ways to ace your next exam >>
1
Add a comment...
 
You may find yourself lumped in this non-descriminate category via Chicago Tribune http://buff.ly/2a2b4Kb #newamerican #defycategorization
The phrase “new American” may just be the culinary equivalent of “dude.” What it means depends, as with “dude,” on the inflection, the context and, perhaps, a spoonful or two of attitude.
1
Add a comment...
 
We're here at the Restaurant Technology Summit with the Colorado Restaurant Association! #restaurants #CRA
1
Add a comment...
 
Because the Bee Bim Bhop Dae Gee - Pig Out! is too good not to share! #koreanBBQ
1
Add a comment...
Contact Information
Map of the business location
3825 Walnut St Boulder, CO 80301
3825 Walnut StreetUSColoradoBoulder80301
(888) 388-6372etundra.com
Restaurant Supply Store, Appliance Parts Supplier
Restaurant Supply Store
Appliance Parts Supplier
Janitorial Equipment Supplier
Kitchen Supply Store
Plumbing Supply Store
Today Closed
Sunday ClosedMonday 7:30AM–5:30PMTuesday 7:30AM–5:30PMWednesday 7:30AM–5:30PMThursday 7:30AM–5:30PMFriday 7:30AM–5:30PMSaturday Closed
Tundra Restaurant Supply features over 60,000 products including restaurant supplies, commercial equipment and equipment parts, a sweet eCommerce site with all the bells and whistles, a whole restaurant design and opening package team, low prices without sacrificing quality, and smart customer service reps ready to help you.

Visit us online: https://www.etundra.com/
View our blog: http://blog.etundra.com/
Google+ URL

Street View

Panorama
Your Activity
Write a review
Review Summary
3.5
17 reviews
5 star
9 reviews
4 star
No reviews
3 star
No reviews
2 star
No reviews
1 star
8 reviews
"Customer service oriented and I have found them to be prompt and fair."
"I paid quite a bit extra for three day shipping."
"Exemplary service, good product."
Photos
Scrapbook photo 2
Scrapbook photo 3
Scrapbook photo 4
Scrapbook photo 5
Scrapbook photo 6
Upload public photo
People
Have them in circles
248 people
stephanie lemarchand's profile photo
Food and Beverage's profile photo
Carroll Manufacturing International's profile photo
Nickolas Lee's profile photo
Michael Hwang's profile photo
Default Name's profile photo
Butcher's Best Market's profile photo
Cassie Olson's profile photo
Helen Pettengill's profile photo
All reviews
Annie Dunn's profile photo
Annie Dunn
a month ago
I paid quite a bit extra for three day shipping. When I called to check on my order four days later they hadn't even shipped it yet. The items did not arrive in time for our event.
Response from the owner - a month ago
Hi Annie, Our shipping policy follows most businesses, where the three-day policy refers to the ship time after the product as left the facility. Depending on what you purchased, the product may take up to 5 days to leave the facility. Once it leaves the facility, it is guaranteed to arrive by third business day. We apologize for the confusion, and we will work harder at making our shipping policies clearer. If you'd like to discuss further, please give us a call at 1-888-388-6372 or contact us online at https://www.etundra.com/about/contact-us/. Have a great day!
Dallin Harris's profile photo
Dallin Harris
a year ago
WORST COMPANY I HAVE EVER HAD TO DEAL WITH! Even if they are the cost leader for what you are looking for, go with someone else because chances are you will not get what you ordered and there is no real support available. This company has wasted so much of my time over a very simple single item order. Wish I could give a 0 star rating. I ordered one simple item from this company, they shipped the wrong one. I had to call 8 times over a span of 2 weeks to push a sales rep into actually doing her job. Finally, she said they would ship the correct item and it would be here within 3 days. It has been another 2 weeks and I still haven't seen it. I have called this sales rep's extension constantly and have not gotten an answer or a call back for weeks (I've left multiple messages and I'm sure she is avoiding me). There is no information sharing between departments and no one seems to care that things don't operate. It has been a month since my original order and I have still not recieved the correct item, a refund or ANY information at all. Nobody at Tundra knows what is going on or cares to. Avoid this company at all costs.
• • •
Response from the owner - 11 months ago
Hi Dallin, We're sorry to hear about your experience. Give us a call at 888-388-6372 or contact us online at https://www.etundra.com/about/contact-us/. - Tundra Team
MBC Horn Lake's profile photo
MBC Horn Lake
a year ago
Ordered parts for a dicer and had it shipped 2nd Day Air. It arrived a week later and it was the wrong parts. Now they want a 20% restocking fee and for me to pay shipping back, not to mention rolling the dice on the right parts a second time.... No thank you. Stay away from this two bit company
Response from the owner - 11 months ago
We're sorry to hear about the trouble. Give us a call at 888-388-6372 or contact us online for more: https://www.etundra.com/about/contact-us/ - Tundra Team
Warren Heim's profile photo
Warren Heim
a year ago
Super company. Customer service oriented and I have found them to be prompt and fair.
Response from the owner - 11 months ago
Thanks Warren! We appreciate it! - Tundra Team
Christina Foreman's profile photo
Christina Foreman
5 months ago
We have been good customers of Tundra and will absolutely not be ordering from them ever again. Be warned - if you buy a $200 toaster and it arrives broken the customer representative (Sheryl... at least that's what she told me her name was) will simply say "we are not obligated to return anything". Are you kidding? It was broken upon arrival, we own a restaurant and deal with companies that understand the urgency. Sheryl told me to call the manufacturer and that was all she could do. The manufacturer also confirmed it is odd a company would send me directly to them in this situation on a new/damaged purchase. He said most companies don't refuse but Tundra definitely does and he deals with it a lot. Terrible! I asked to speak with Sheryl's manager but was told he had the same policy she was stating and I couldn't talk to him. She treated me like a complete inconvenience. So disappointed for how much money we have spent with this company over the past 10 years and the lack of customer service and help. Will never be dealing with this company again. Strongly recommend "Serv-U" for your restaurant supply needs. What a terrible experience. Shocking.
• • •
Response from the owner - 5 months ago
Hi Christina, We apologize for this situation and any inconvenience it may have caused. Hatco does have a 1-year, no-hassle warranty replacement handled directly through them. Please call them at 800-558-0607 and they will get you fixed up no problem.Have a great day!
Sukey Williams's profile photo
Sukey Williams
a year ago
One of Tundra's delivery truck drivers tailgated my car on 7/15/15, one wrong move and both of us would have been in a world of hurt! He finally switched lanes and did the same thing to the next driver. Watch out for Colorado license plate 788RNG. He's dangerous and a menace to society!
Response from the owner - 11 months ago
Hi Sukey, We appreciate the feedback and we will address the issue with our staff. Thanks, - Tundra Team
Ollie Valentine's profile photo
Ollie Valentine
a year ago
Been working with Tundra for close to 11 years. Very knowledgeable sales reps and amazingly fast shipping on what they stock which is usually everything I need. Not to mention the best pricing.
Response from the owner - 11 months ago
Thanks Ollie! We appreciate it! - Tundra Team
Stephanie Ann's profile photo
Stephanie Ann
2 years ago
Do not buy from this company! They charge a large restocking fee AND the customer has to pay the return shipping. This was not clearly stated during the purchase process. Additionally, their customer service people are very rude.
Response from the owner - 11 months ago
Hi Stephanie, We're sorry to hear about your experience. Give us a call at 888-388-6372 or contact us online: https://www.etundra.com/about/contact-us/ - Tundra Team