Response from the owner - a month ago
Our shipping policy follows most businesses, where the three-day policy refers to the ship time after the product as left the facility. Depending on what you purchased, the product may take up to 5 days to leave the facility. Once it leaves the facility, it is guaranteed to arrive by third business day. We apologize for the confusion, and we will work harder at making our shipping policies clearer.
If you'd like to discuss further, please give us a call at 1-888-388-6372 or contact us online at https://www.etundra.com/about/contact-us/.
Have a great day!