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Tufts University School of Dental Medicine
Dental Clinic
Today Closed
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Thanks for the review!

I think we need to use this as a slogan for our Oral Surgery Clinic... "We make getting a tooth pulled not seem like pulling teeth!"
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reviewed:
Tufts Dental School Patient Care
1 Kneeland St, Boston, MA 02111
Superb dental care, great rates, the only downside is things take more time. I don't mind waiting, but if you do, I'd suggest private practice instead
5
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Contact Information
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1 Kneeland St Boston, MA 02111
1 Kneeland StreetUSMassachusettsBoston02111
(617) 636-6828dental.tufts.edu
Dental Clinic, Cosmetic Dentist
Dental Clinic
Cosmetic Dentist
Dental Implants Periodontist
Dental School
Dentist
Denture Care Center
Emergency Dental Service
Endodontist
Orthodontist
Pediatric Dentist
Today Closed
Saturday ClosedSunday ClosedMonday 9AM–7PMTuesday 9AM–7PMWednesday 9AM–7PMThursday 9AM–7PMFriday 9AM–4PM
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High-quality, affordable dental care in downtown Boston
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Review Summary
4.2
19 reviews
5 star
13 reviews
4 star
1 review
3 star
1 review
2 star
1 review
1 star
3 reviews
"As their website says, you get high quality care at Tufts."
"Superb dental care, great rates, the only downside is things take more time."
"I will have the same anesthesia by IV as the private practice."
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46 people
Julie Sousa's profile photo
Green Dental Medicine's profile photo
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ST INSTRUMENT USA INC's profile photo
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Jacob Brezinsky's profile photo
Chipman Boger's profile photo
All reviews
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Sleepless Gamer
a month ago
Absolutely a great place to go. I went there yesterday and was seen almost immediately. The staff was extremely nice and friendly. The student that pulled my tooth was wicked cool and in all honesty, was a cutie. She made getting a tooth pulled not seem like pulling teeth. She was friendly, funny and made sure I was comfortable the whole time. I have only ever had my wisdom teeth pulled and that was 15 years ago and I still remember it like it was yesterday only because I can remember the feeling of my teeth getting ripped out even though I was numbed up AND given the gas. Yesterday I was only numbed up and I never felt the tooth come out! I hope that when she graduates she opens her own practice because I definitely want to be a paitent of hers. But for now, if I ever have another problem, I am sure as hell going back to Tufts for help. You guys were ABSOLUTELY AMAZING.
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Loki theDog
5 months ago
I've been a patient at the Periodontics Department, the Department of Oral Medicine, and the TMJ clinic at Tufts School of Dental Medicine starting in 2003. I've never been a patient of the General Dentistry Department. I have insurance and so I don't go to Tufts to save money. I go to Tufts because I feel I get superior care. I feel that clinicians at Tufts have the time to do a more thorough job. In the past I have had private dentists do unnecessary work on my teeth. At Tufts they seem conservative and cautious about that. In the past some of my private dentists have failed to notice obvious problems with my teeth and have misinformed me. At Tufts they seem very careful to diagnose everything completely. Both students and supervising doctors have always taken all the time necessary to answer my questions to my satisfaction. I've been a patient at a number of private dental practices, a patient at Tufts, and also at 2 other dental schools. Whenever I have the option, I always choose the dental school over the private practice and I've always had great results. But dental schools are not for everyone. You will spend a lot more time travelling, waiting, and you will go to more appointments to get the same work done. Compared to other schools, Tufts is a very large operation. It can seem a little impersonal at times. Some of the departments handle large numbers of patients. Learning to navigate the appointment, insurance and billing system can be a challenge for new patients. The billing aspect of the Tufts Dental School has been frustrating for me at times. But I've learned to keep extensive records of all my interactions and to seek answers whenever I have any doubt. I've had no problems since I started doing that. Some of the reviewers felt the clerical staff were unpleasant. I have found most of the clerical staff have been very competent . They have demanding jobs and they are often quite busy. So sometimes they might not "hold your hand". I try to have a little sympathy for them. I don't think any of the students are there to figure out what they want to do in life. I think they are already very clear on that Compared to other schools, Tufts tuition is very high. Acceptance is very competitive. All students seem serious and committed to making successes of themselves in dental medicine. Students working on me have consulted with their supervising doctors before working on me and their work has been evaluated when done. I don't think anyone there is learning by "trial and error". Everyone seems to practice thorough sterile procedure. There seem to be a lot of safety and hygiene policies in place. Clinicians wear lots of gloves and masks. There always seems to be a lot of hand sanitizer available for staff and patients. Sterile procedure is a simple thing to get right and I think many medical providers fail to do so. I think Tufts does a good job with it. The student assigned to care for you will eventually graduate and you will be assigned to a new student provider. I've had many different instructors supervising my student providers. But Tufts seems to have a good computer record keeping system and procedures and I feel the continuity and consistency of my care has been well coordinated by the different providers. I've always been able to get a parking spot at the parking deck. I travel from Framingham. I always make my appointments for the middle of the day to avoid rush hour. I always allow at least 75 minutes travel time. Be nicer than you have to be, listen carefully, ask questions of both your student dentist and the instructors until you understand fully. Keep records, arrive early, and bring something to occupy your time. You will find a lot of wonderful clinicians who care deeply, who are excited about what they are doing, who work together as a team, and who want the same thing you do, superior quality dental care.
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Julie B
a year ago
I would have put all of this information on Tufts patient feedback site or filled it out as a follow-up patient care questionnaire, but neither seems to exist. As a teaching institution, this seems strange. As their website says, you get high quality care at Tufts. And yes, the number of appointments that are required are tough but a small price to pay for their reasonable rates. I have to keep in mind, though, that I am basically a practice dummy and that my mouth is the student dentist's classwork. This has meant that patient communication and "chair side" manner is often lacking. Sometimes I go to appointments not knowing what is going to be done. Sometimes procedures that were done the previous appointment are done again with no clear explanation. I think I got my teeth cleaned 4 times in 4 separate appointments. Clearly cleaning is important but it seemed inexplicable (and wasn't explained) why 4 appointments were needed. Mistakes like broken molds require another visit that puts off treatment for a month or so. Crowns may or may not be done (which could happen for any dental procedure) but there seems to be no system for calling patients to let them know that the appointment should be cancelled for a later date). Trying to confirm or cancel an appointment is almost impossible on their phone system. Although the students who have worked on my mouth are very nice individuals and are clearly well-trained and competent, I have often wished that they would communicate better what work they are doing as they are doing it and communicate what the next steps will be in a more collaborative manner. I guess what I am saying is that I wished I was treated more like a person with a dental condition than a dental condition that happens to be attached to a person. Finally, beware the dragon at the front desk. It's her job to collect money, but asking for print outs of procedures performed, charges made and paid, and any insurance payment is met with a rare form of hostility that is magnificent in its passive aggressiveness. Again, however, Tufts is quality care at a reasonable cost.
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Kristin McGann
a year ago
So I've just returned from the first dental visit I've had in 20 years... The hygienist and dentist both commented on the superior dental work I have in my mouth. Thank you students, your work has truly stood the test of time.
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Michael Nauls
a month ago
they do an excellent job, but you are gonna wait a long time before they get to you, so be prepared to stay there all day I had multiple teeth pulled and I would recommend being put to sleep. I woke up with no pain and am still pain free. I would recommend Tufts. The staff is very professional.
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Gina Wright
6 months ago
They are really nice carding an sweet been going for 2 yrs had many things done I love they give u parking for $7 an it's a clean state of the art place an the prices u can't beet enjoy
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Dawn Goldstein
11 months ago
I have been a patient for almost 3 years trying to complete my implant process. I have paid thousands of dollars. I have had to come back several times because i has not been right, The office does not communicate or answer there phone.Each time i go the office manages to find more money I owe. After every visit I always paid what I owed. I have gone through 3 doctors to complete this process. Im at my final stage and have been back and forth several times I need so much work done, but due to the lack of communication I will not return after this!
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Claire Connelly
3 years ago
I have been under care at Tufts Dental School since Feb. I went in for a partial. I have been told numerous times now why I don't yet have my partia,l but none of these senarios make sense, and I still don't have my partial. The young woman who is working with me called yesterday stating that I should not keep today's appointment because she needs to talk to her supervisor about me. My last appointment was May 10th., and they were going to call me when my partial was back from the lab. No call. I called them some time ago for today's appointment which is now cancelled. Now I am teaching a class, and I have gaping holes on either side of my canines.
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