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High Street brands remain popular through reputation alone - so how do private label brands keep up?

You'd think that the internet would have created a level playing field - but the truth is, without good social proof, the smaller brands struggle to get noticed. Find out how to build social proof through #OnlineReviews and #SocialMedia for your products and business with the latest article: http://blog.trustpilot.com/be-part-of-the-trends-changing-private-label-e-commerce/ 
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77% of e-baskets are abandoned before the sale.

Customers go through 3 panic points during their buying process, which cause them to abandon their basket out of fear. The main reason for this is a lack of trust, for the company, the product and the security of their payment details. This article explains these points in details and gives advice on how to overcome them. #OnlineReviews
http://okt.to/NV68J6 
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Just joined trustpilot yesterday. Absolutely disgusting service. Zero customer service. Trustpilot have also compromised our customer records and data!! Apparently the VP was supposed to call us but have been waiting all day and to no surprise no call. Calling yourselves TrustPilot is a complete misrepresentation of what you actually do!!!!!! Wait until the media hear of what you have actually done!!!
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Our own Jonathan Hinz explains how to fix some of the most common customer relationship mistakes: http://bit.ly/1ASDknv
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Your success lies in your reputation.

This is built by your customers, but maintained and guided by you. It can be managed with an #OnlineReview platform, allowing your customers to see what other customers think, gaining their trust and displaying your confidence. Transparency is key.

#Reputation #OnlineReviews #Trust #Transparency

http://okt.to/m93dFO 
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According to the ACSI, e-commerce brands now beat out stores when it comes to customer satisfaction: http://bit.ly/1Gd0oyR
Internet Retailer - E-Retailers/E-Commerce Sales - E-retailers beat stores in customer satisfaction study
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Have you heard the latest news from Trustpilot? Magento users are now amplifying customer feedback and boosting conversions with #ProductReviews: http://bit.ly/1GcRTnt
Product reviews help your customers discover the best products for them. Our new Magento plugin makes collecting these reviews even simpler.
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our customers will have high expectations, and to be successful you must effectively learn how to meet them: http://bit.ly/1GcZm5W
Customer expectations are rising fast and only the brands that strive to meet those expectations will succeed.
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Have them in circles
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77% of UK customers now look at Online Reviews before making a purchase...

...so understand what your reviews really mean for your business is vital. Join our webinar with Retail Week at 2pm this afternoon and get important questions answered.
http://okt.to/3L2214
#retailweek #webinar #OnlineReviews
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Magento users can now start collecting product reviews...

With the new and easy plugin, collecting product reviews is simple and requires no developer skills! Consumers want #trust and #transparency from the brands they buy from. #OnlineReviews are a great way to show this. Find out the 4 reasons why Magento users should consider implementing Trustpilot product reviews.
http://okt.to/YK9lg2 
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How do you use #SocialProof?

Consumers use social media and the internet as their first port of call for information - what do your channels and website say about you? This article explains how social proof can turn visitors into customers! http://okt.to/940D52

#OnlineReviews #CustomerFeedback #Trust #Transparency
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Ahmed El-Zalabany's profile photo
 
Just joined trustpilot yesterday. Absolutely disgusting service. Zero customer service. Trustpilot have also compromised our customer records and data!! Apparently the VP was supposed to call us but have been waiting all day and to no surprise no call. Calling yourselves TrustPilot is a complete misrepresentation of what you actually do!!!!!! Wait until the media hear of what you have actually done!!!
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Identify online and social product trends coming from your customers, it may save you in the long run: http://bit.ly/1GcZWkh
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Trustpilot is the world's biggest #OnlineReview community. 325 employees, 4 global offices, 400,000 reviews posted every month... we've always stayed true to our mission of helping shoppers find the best companies. Find out what we stand for: http://okt.to/jX7Et6
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Have them in circles
1,601 people
Franz Timo's profile photo
Pamela Moore's profile photo
Joe Nesbitt's profile photo
David Bolton's profile photo
Patryk Mazur's profile photo
Alexandra Steadman's profile photo
Gianpiero Bruni's profile photo
Werring Smykker's profile photo
Nick Harding's profile photo
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Pilestræde 58 Copenhagen 1112 Denmark
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With Trustpilot you can see shared shopping experiences and online reviews from other customers. That makes it easy to assess the reliability of a company or online store before buying from them.
Introduction
Hello, this is Trustpilot on Google+

Trustpilot is an open, review-driven community connecting online consumers with the companies they buy from.  Shared shopping experiences help consumers make smarter, informed decisions about buying, while companies get concrete feedback from their customers. Trustpilot is passionate about driving transparency across the web--find Trustpilot reviews on search engines, social media, and business websites. Real customer insight fuels business credibility.   

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