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Trusted Senior Specialists
Insurance Agency
Today 8AM–8PM
32 followers|63,536 views
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Follow Trusted Senior Specialists for our News Break vids, re: proposed government changes to Medicare, Medicaid, and ACA benefits!
10998 Wilcrest Drive #195, Houston, Texas 77099-3595
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10998 Wilcrest Dr #195 Houston, TX 77099
10998 Wilcrest Drive #195USTexasHouston77099
Insurance Agency, EconomyToday 8AM–8PM
Thursday 8AM–8PMFriday 8AM–8PMSaturday 9AM–1PMSunday ClosedMonday 8AM–8PMTuesday 8AM–8PMWednesday 8AM–8PM
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Pauline Torres's profile photo
Pauline Torres
7 months ago
Five months after changing insurances we are still being bombarded by phone calls from supposed "mulitple" call centers to give reviews, upgrade insurances, check in on satisfaction, etc. We pulled out because we were getting 5 -8 phone calls a day for both Mama and Papa. The insurance company they did suggest could not get prescriptions taken care of correctly. Not difficult if you know what you are doing. This insurance clearing house can't get their act together either other than to push products. We have notified the company in writing and have been instructed by our attorney to keep a log of all the calls we are still receiving.
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Response from the owner - 2 months ago
Hello Pauline, Our records indicate that we sent a mail piece and a reply card was returned requesting information. We contacted the telephone number on the reply card, and our licensed agent was told it was a wrong number. This call took place August of 2013. We take pride in our privacy and confidentiality policies. We are sorry you are experiencing unsolicited calls and email messages. However, we can assure you that the information that was given to us has not been shared with any other company. As stated on our disclaimer, located below every form placed on our site "We do not share, sell or rent your information to anyone, ever." We are very dedicated to maintaining the highest level of security on and offline. Unfortunately, other companies do not follow the same procedures that we do and sometimes share a prospects' information with third-party vendors. You can feel free to call our Compliance Officer, Sondra Ford at (281) 879-7711 and ask any questions regarding our policies and procedures. Warmest regards, The Trusted Senior Specialists family
Mlc">A Google User
5 years ago
Trusted Senior Specialists is a great compnay that is here to help the seniors. They put people before profits!
Karen Carter's profile photo
Karen Carter
3 months ago
Mlc">A Google User
6 years ago
I love their customer service! I called them because a friend knows someone working there. I wasn't having a good day after going from one place to another looking for medicare insurance for my grandma but as soon as they answered the phone, I noticed something different. These people are here to help us "people" they stated that their insurance agents works for them and are paid through insurance carriers not the customer. The agent that helped us really saw us as people who needed help and not with dollar signs on his eyes, LOL. We just became their customers for life! I'm recommending them to all my family and friends and will also make sure they come back to this page and add their personal experience :)
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Mlc">A Google User
6 years ago
Lots of choices
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Rosario Garcia
a year ago