Response from the owner - in the last week
Thank you for sharing your experience with us. Our team is always happy to help and we are glad we were able to assist you in entering your room. We apologize that initially, you could not locate a team member to help you out. Typically someone is always available to ensure all of our guests' needs are met.
We would love to host you again during your next visit to Siesta Key. Thanks again for the kind comments!