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Trisha Liu
Works at PredPol
Attended Stanford University
1,092 followers|592,715 views
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Trisha Liu

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I love this. It feels hard to do in many business contexts. But it's how I prefer to operate. That must be why I gravitate to Support and Community Management.

#thework #noagenda 
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Trisha Liu

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#Cheetos #chopsticks 'Cause that's how I roll 
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Chopsticks make it a meal!
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Trisha Liu

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Yes please!

Seen via +Marcia Conner and +Ayelet Baron
We are more than our jobs. As much as we may love working, it can't be the thing that defines us fully.
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I love it that someone did this research! 😄
Seen via @MatthewsB on Twitter

#emoji #communication #interpretation
By now you probably know that the emoji you send on an iPhone might not be the emoji that is received on a Nexus. Since emoji are designed differently across platforms, sometimes your text messages might get lost in translation. But how differently might your well-intentioned emoji be displayed? The reality might surprise you.
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So good. Not just for managers. These are great questions for anyone to ask oneself:
- Are you bored?
- Do you know why?
- Can it be shifted?

The article gives great specifics on how to uncover and combat boredom and what boredom represents: lack of belief in the team.

#leadership   #employee_engagement   #growth  
Much has been written about employee motivation and retention. It’s written by folks who actively use words like motivat…
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Oh boy. There goes my status as "not a gamer". 😅 😜

#nekoatsume #day2 
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Super 
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Hahahaha!!!!!

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Have them in circles
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Trisha Liu

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Trisha Liu

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Seen via +Marcia Conner​ on FB
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Trisha Liu

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Hahahaaaaaa!!!
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Me 'n' P

#kitty #happy 
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People
Have them in circles
1,092 people
New Camera Club's profile photo
Julian Hunt's profile photo
Kim England's profile photo
Jock rakesh's profile photo
Amy Bernard's profile photo
Reid Deleon's profile photo
IL CLAUSTRO Piccolo albergo diffuso's profile photo
Sport Channel's profile photo
luwis morgan's profile photo
Work
Occupation
Customer Advocate
Skills
Community strategy, design, and management; customer advocacy; customer service.
Employment
  • PredPol
    Customer Support Manager, 2015 - present
  • #selfie
    on sabbatical, 2014 - 2015
  • Google Enterprise
    Partner Community Manager, 2013 - 2014
  • FactorLab
    Customer Success Manager, 2013 - 2013
  • HP ArcSight
    Enterprise Community Manager, 2010 - 2013
  • ArcSight
    Customer Advocate > Community Manager, 2007 - 2010
  • Sun Microsystems
  • NetLine Corporation
  • Nirvana Candle Co.
  • Great Adventure Tours
  • California Associate of Bed and Breakfast Inns (CABBI)
  • Sarrus Software
Story
Tagline
Love yourself. No reservations necessary.
Introduction
Howdy! I'm a California native, born and raised in America's Salad Bowl. I have lived in the Monterey and San Francisco bay areas my whole life.

I love online communities and social networks, and have managed internal and external communities for technology companies, large and small. I'm a wife, kitty mama, knitter, hiker, dancer, runner, and standup paddleboarder. Also a student of the social web, social business, and community management.

Community BackChannel Charter Member. #cmtybc

Jive Software Champion.

Discovering truth, beauty, and pursuit of the perfect lemondrop.
Bragging rights
Marty Cooper signed my phone!!!
Education
  • Stanford University
    Sociology
Trisha Liu's +1's are the things they like, agree with, or want to recommend.
Building Your Own Support Network with Community ManagemenT
www.communityroundtable.com

How can you approach your personal networking efforts with the smarts of a great community managers? Learn from Rachel Happe!

Embrace Warriorship
www.kristenziman.com

*A letter to the officers of the Aurora Police Department: I attended training in Bloomington-Normal this week put on by the Illinois Law-En

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We are always under tight deadlines, because time is our most valuable asset. If you make a promise, set a date. No date, no promise. If you

Seth's Blog: Anchoring can sink you
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Canny negotiators know that people respond to anchors. If you tell me that your baseball card is for sale for $18, I'm unlikely to offer you

Seth's Blog: Deconstructing urgent vs. important
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A six-year-old who throws a tantrum and refuses to go to school is escalating into the urgent. Going to school every day is important. Molli

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Writing the first draft of a computer program is easy. It's the testing that separates the professional from a mere hack. Test and then, of

Seth's Blog: Decoding "who is it for?"
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When you a tell a story to someone who wants and needs to hear that story, eyes light up, pulses quicken, trust is built and action is taken

Seth's Blog: All cases are special cases
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The art of the successful institution is figuring out which cases are special enough to deserve a fresh eye. It's virtually impossible to sc

Seth's Blog: The vulnerability of 'thank you'
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Thank you as in: I couldn't do it without you. As in: I don't want to do this alone. As in: I was afraid. And mostly: I would miss you if yo

Seth's Blog: Infrastructure
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The ignored secret behind successful organizations (and nations) is infrastructure. Not the content of what's happening, but the things that

Seth's Blog: Entitlement vs. worthiness
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Entitlement is the joy killer. Halloween is hardly what it could be. Any other day of the year, hand a kid a chocolate bar and he'll be thri

Seth's Blog: Your progress report
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I'm not sure we need to see a checklist of what you got done last week. What we really need: a. the difficult questions that remain unanswer

Seth's Blog: The initiator
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For each person who cares enough to make something, who is bold enough to ship it, who is generous enough to say, "here, I made this,"... Th

Seth's Blog: Surveys and focus groups
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It doesn't matter what people say. Watch what they do. The story is told of a focus group for a new $100 electronic gadget. The response in

Seth's Blog: The average
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Everything you do is either going to raise your average or lower it. The next hire. The quality of the chickpeas you serve. The service expe

Seth's Blog: Embarrassed
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It’s a tool or a curse, and it comes down to the sentence, “I’d be embarrassed to do that.” If you’re using it to mean, “I would feel the em

Seth's Blog: Agreeing on the problem
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Please don't tell us it's complicated. Organizations, scientists and individuals always do better in solving problems that are clearly state

Seth's Blog: A corollary to 'Too big to fail'
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"Too big to listen." Great organizations listen to our frustrations, our hopes and our dreams. Alas, when a company gets big enough, it star

Seth's Blog: Buzzer management
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I started the quiz team at my high school. Alas, I didn't do so well at the tryouts, so I ended up as the coach, but we still made it to the

Oh man, the food here is so good! Today we had seafood paella (hers) and scallops and asparagus (his). And excellent company!
Public - a year ago
reviewed a year ago
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