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Trent Isaacson
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Trent Isaacson

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Google, get your shitty, obnoxious, ad-supported Pandora rip-off crap out of my Google Music library.  If you're looking for ways to drive away loyal users, you just found the top of the list right there.
As Apple Music nears its June 30th launch, Google is getting more aggressive about trying to sell users on its own Google Play Music service. Today the company is launching a free, ad-supported...
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Wade Aaron Inganamort's profile photoTrent Isaacson's profile photoToni Hokkanen's profile photo
4 comments
 
Oh yeah, thats how it worked. Buy, upload and listen. I only rent my music. Cant be bothered to deal with organizing a music collection these days. Last summer i threw away like 3 HDD's with music and I don't miss them.
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Trent Isaacson

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I'm so glad the company I work for has better customer service than +virginmobileusa.
“More #customerservicefailure from @virginmobileusa. Is my ticket still open? Is anyone looking into it? Do you even care? I'm guessing not.”
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Trent Isaacson

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It doesn't seem to matter how many times I bring up security concerns to them, Virgin Mobile doesn't seem to care. It's 2015 and they still won't allow me to secure my account with anything other than a 6-digit numeric password.  And my user name is my phone number, and I'm not able to change that either.

And today I had to call them to have them reset it for me, because somehow it got changed without my knowledge.  Did someone guess my ridiculously unsecure "password" and gain access to my account?

Sadly, I have no way of knowing, and they didn't seem concerned when I expressed dismay at how easily my account may have been compromised.

Fortunately, there's no way to purchase anything in my name by gaining access to my account -- because Virgin Mobile refuses to allow users to secure their accounts, I refuse to have any permanently set up payment options in there.

And I strongly urge anyone else who is a Virgin Mobile customer to not store credit card numbers in their accounts.  It's not a matter of "if" there is a major security breach there, it is a matter of when.
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Wow, could probably sue for negligence. 
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Trent Isaacson

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Here's a seller to avoid on Amazon. They sent me a product with a missing part, refused to do anything other than a full return/exchange (which is stupid considering that everything else about the product was just fine) and then when I tried to work with them on it, they tried suppressing my feedback on Amazon. Great customer service, guys! You just earned my sharing my negative experience about you with everyone I know (instead of doing simple things to resolve the situation)!
About Seller. WE WOULD LIKE EVERYONE WHO SHOPS WITH US BE A HAPPY AND REPEAT CUSTOMER . IF YOU HAVE ANY PROBLEMS WITH YOUR ITEMS AND CANT GET IT RESOLVED WITH MANUFACTURER PLEASE CALL US SO WE CAN TRY TO SOLVE IT. WARM REGARDS,. ELECTRONIC DEALS FAMILY & STAFF ...
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Christopher Stogdill (Frugal GM)'s profile photoTrent Isaacson's profile photo
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You only barely did.  They removed it because they felt my negative rating for this was for the product and not the vendor.  It wasn't.  It was because the vendor was unreasonable and hard to deal with.  Ultimately the problems with this order were due to them, not the product itself.
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In case anyone's interested...
Excellent condition and Great commuter car! Great family car! Car was purchased as a Certified Used VW from Eich Motor in St. Cloud. It has been well maintained and is in great condition. Maintenance
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Trent Isaacson

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Dear +Google+,

Stop.
Putting.
Chat.
History.
In.
My.
Inbox.

Seriously.
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For some reason, I'm still laughing at this one.
Instantly connect to what's most important to you. Follow your friends, experts, favorite celebrities, and breaking news.
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Trent Isaacson

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Dear Everyone Who Has a Website,

If you have embedded video that automatically starts playing when I visit your site to read an article I will block that element using Adblock Plus so that I never see it again.

Don't auto-play videos.  It's obnoxious.
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dwasifar karalahishipoor's profile photoJohn Walkenbach's profile photoTrent Isaacson's profile photoEric Mercon's profile photo
6 comments
 
I find myself on a lot of the same news sites over and over again, so it works well for me.
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Trent Isaacson

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So here's another seller on +Amazon.com you should never buy anything from. They're deceptive about product condition and overpriced.
To initiate a return, please visit Amazon's Online Return Center to request a return authorization from the seller. For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.
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Gia Cass (E.N.)'s profile photoTrent Isaacson's profile photo
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Well that was unexpected. Amazon heard my complaint about this and actually restored my feedback on the seller's profile.  All righty then.
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Trent Isaacson

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It's telling how little +virginmobileusa cares about information security considering that this article is two years old and customers still can't set anything other than 6-digit numeric-only passwords on their website.  

Apparently nobody bothered explaining to them that this is just asking for a very public data breach.  Ever heard of Target, +virginmobileusa ?
A worrying security vulnerability that could affect Virgin Mobile's 6 million subscribers in the US has been unearthered by Kevin Burke, a developer with Twilio. Writing on his personal ...
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I should also point out that when I asked them about this 6-digit numeric-only issue, in their reply to me they emailed me my current password IN PLAIN TEXT over unsecured email.  Thanks, guys.  Why don't you just post my account information on your public website?  If you're not even going to bother pretending to care about your customers' information, you might as well be wide open with it and just let anyone in.
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Trent Isaacson

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Posting this because this apparently isn't common knowledge in the United States.

The right of the people to be secure in their persons, houses, papers, and effects, against unreasonable searches and seizures, shall not be violated, and no Warrants shall issue, but upon probable cause, supported by Oath or affirmation, and particularly describing the place to be searched, and the persons or things to be seized.

-- The Constitution of the United States of America, Amendment IV
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Trent Isaacson's profile photoJohn Herring's profile photoMatt Brauchler's profile photoNorm Nelson's profile photo
8 comments
 
particularly describing - I wonder how the "original intent" assholes like Scalia will spin that when it gets to them.
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Trent Isaacson

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+Pandora, please, please add the ability to perma-ban artists.  It seems really stupid that even though I have thumbs-downed Linkin Park every single time any one of their songs has shown up in literally any Pandora station since I've been listening to Pandora from the very beginning, Linkin Park songs still show up.

Just give me a blacklist!  Please?  Pretty please?  That's all I'm askin' here.
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Norm Nelson's profile photoChristel Davies's profile photoTrent Isaacson's profile photo
8 comments
 
I like Last.fm too, but I never quite got into Grooveshark.
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Have them in circles
377 people
hannay jhon's profile photo
Mark Taormino's profile photo
Amanda Herring's profile photo
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Gabriel McDonald's profile photo
Randy Culler's profile photo
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Crush the tickets, see them driven before you, hear the lamentation of the users.
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