If you’ve ever received a bad review online, you know they can be a nightmare — especially for e-commerce companies building their business on their online reputation.
Some e-commerce companies try to disguise bad reviews online. Others put them out as they pop up, like a forest fire. But successful companies think about customer satisfaction long before they see an angry review online. A little early effort to keep your clients happy can go a long way toward building a better business.
In this article, +Evrim Oralkan
of +Travertine Mart
reveals how to minimize customer complaints and handle them in a way that boosts your company’s image. #customersatisfaction #custsvc #service #travertinemart #evrimoralkan